HP Deskjet F2100 User Guide - Page 118
Device messages, Firmware revision mismatch
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Troubleshooting Chapter 12 (continued) On light Check Paper light On Blinking Blinking Blinking Blinking Blinking Check Print Cartridge light Blinking Paper Type lights Both blinking Description The control panel overlay is not attached or is not attached properly. Blinking Both off Scanner failure Blinking Both The HP All-in-One blinking has a fatal error. Solution 1. Turn the HP Allin-One off. 2. Attach the control panel overlay using the instructions in the Setup Guide. 3. Turn the HP Allin-One back on. Turn the HP All-inOne off, then on again. If the problem persists, contact HP customer support. 1. Turn the HP Allin-One off. 2. Unplug the power cord. 3. Wait a minute, then plug the power cord back in. 4. Turn the HP Allin-One back on. If the problem persists, contact HP Support. Device messages The following is a list of device-related error messages: • Firmware revision mismatch • Mechanism error • Memory is full • Scanner failure Firmware revision mismatch Cause: The revision number of the HP All-in-One firmware does not match the revision number of the software. Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. 116 Troubleshooting