HP LH4r HP Netserver LH 6000 Installation Guide - Page 151

Error Messages, Clearing the System Configuration

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Chapter 12 Troubleshooting Error Messages If you get an error message, insert your HP NetServer Navigator CD-ROM into the CD-ROM drive and press the Reset button on the front of the NetServer. An Error Message Utility automatically displays the error message and a possible solution. For a complete list of error messages and solutions see the NetServer Information Assistant program on the HP NetServer Online Documentation CD-ROM. Clearing the System Configuration You may need to clear the system configuration if a program has corrupted the configuration, or if incorrect settings made in the Setup utility have made the display unreadable. To clear the system configuration, the procedure is the same for the rack-mount and the pedestal HP NetServers once you gain access to the system board assembly. 1. Log off all users and gracefully shut down the network operating system according to directions in your NOS documentation. 2. Power down the HP NetServer according to the instructions in Chapter 2, "Controls, Ports, and Indicators." 3. Disconnect the power cords and cables and, if necessary, label each one to support re-assembly. CAUTION The power supplies will continue to provide standby current to the NetServer until the power cable is disconnected. 4. For both rack-mounted and pedestal models, follow the instructions in Chapter 3, "Opening and Closing the NetServer," to gain access to the system board assembly. NOTE In the LH 6000r, this assembly is under the right cover; in the LH 6000, it is under the top cover. While you can clear the system configuration in the rack or in the pedestal, it is recommended that you remove the system board assembly to perform configuration changes. 143

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Chapter 12
Troubleshooting
143
Error Messages
If you get an error message, insert your
HP NetServer Navigator CD-ROM
into
the CD-ROM drive and press the
Reset
button on the front of the NetServer. An
Error Message Utility automatically displays the error message and a possible
solution.
For a complete list of error messages and solutions see the NetServer Information
Assistant program on the
HP NetServer Online Documentation CD-ROM
.
Clearing the System Configuration
You may need to clear the system configuration if a program has corrupted the
configuration, or if incorrect settings made in the Setup utility have made the
display unreadable.
To clear the system configuration, the procedure is the same for the rack-mount
and the pedestal HP NetServers once you gain access to the system board
assembly.
1.
Log off all users and gracefully shut down the network operating system
according to directions in your NOS documentation.
2.
Power down the HP NetServer according to the instructions in Chapter 2,
"Controls, Ports, and Indicators."
3.
Disconnect the power cords and cables and, if necessary, label each one to
support re-assembly.
CAUTION
The power supplies will continue to provide standby current to
the NetServer until the power cable is disconnected.
4.
For both rack-mounted and pedestal models, follow the instructions in
Chapter 3, "Opening and Closing the NetServer," to gain access to the
system board assembly.
NOTE
In the LH 6000r, this assembly is under the right cover; in the
LH 6000, it is under the top cover.
While you can clear the system configuration in the rack or in the pedestal, it is
recommended that you remove the system board assembly to perform
configuration changes.