HP Workstation x4000 hp workstation x4000 - Technical Reference manual - Windo - Page 208

Hard Disk Drive Problems

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Troubleshooting Solving Hardware Problems Hard Disk Drive Problems To correct hard disk drive problems: 1. If possible, back up the hard disk drive. 2. Ensure the hard disk drive power and SCSI cables are correctly connected as described in "SCSI Hard Drive" on page 169. 3. Check that booting from the hard drive has not been disabled in the BIOS Setup Utility and has been detected by looking in the Boot menu of the Setup program as described in "Boot Menu" on page 57. 4. Refer to your operating system documentation for instructions on running system diagnostic tools like scan disk or defragmentation. 5. Run the SCSI test in the Advanced System Test option from HP e-Diag Tools. HP e-Diag Tools is described in "Using e-Diag Tools for Hardware Problems" on page 225. 208 Chapter 11

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Troubleshooting
Solving Hardware Problems
Chapter 11
208
Hard Disk Drive Problems
To correct hard disk drive problems:
1.
If possible, back up the hard disk drive.
2.
Ensure the hard disk drive power and SCSI cables are correctly
connected as described in “SCSI Hard Drive” on page 169.
3.
Check that booting from the hard drive has not been disabled in the
BIOS Setup Utility and has been detected by looking in the Boot
menu of the Setup program as described in “Boot Menu” on page 57.
4.
Refer to your operating system documentation for instructions on
running system diagnostic tools like scan disk or defragmentation.
5.
Run the SCSI test in the
Advanced System Test
option from HP e-Diag
Tools. HP e-Diag Tools is described in “Using e-Diag Tools for
Hardware Problems” on page 225.