HP Workstation x4000 hp workstation x4000 - Technical Reference manual - Windo - Page 234

Contacting Support Hewlett-Packard Support and Information Services Hewlett-Packard Support and Information Services Table 12-1 Collecting Information Before Contacting HP Support You can learn more about HP service and support from the support Web site www.hp.com/workstations/support. Before you contact HP Support, record the information mentioned below. This helps HP support deal with your problem quickly and efficiently. Collecting Information for Support Information needed Details Your information General information Workstation model number The model number is located on the back of the Workstation on separate label next to the serial number label, or on the right side of the chassis. If your system is running, select Start > Settings > Control Panel and double click on the System icon. The model number is displayed under the General tab. Workstation serial number The serial number is located on the label on the back panel of your Workstation or on the right side of the chassis. If your system is running, select Start > Settings > Control Panel and double click on the System icon. The serial number is displayed under the General tab. 234 Chapter 12