HP Workstation x4000 hp workstation x4000 - Technical Reference manual - Windo - Page 236
Hewlett-Packard Support and Information Services, Operating System
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Contacting Support Hewlett-Packard Support and Information Services Table 12-1 Collecting Information for Support Information needed Details Your information Operating System Original Are you using the original operating system operating system? software that came preloaded on your Workstation? If not, what is the operating system version? Select Start > Settings > Control Panel from the and double-click on the System icon. The operating system version is displayed in the General tab. Any operating system-generated error messages? Write down the exact text of error message. Any errors during boot (Power-On Self Test)? This test checks all installed components. Any POST errors are displayed on your monitor screen or on your Diag LEDs. Record the exact error message and any Diag LED patterns. 236 Chapter 12