Sony STR-DN1040 Operating Instructions (Large File - 14.3 MB) - Page 126
Remote control, Error messages, Playback equipment Blu-ray Disc - troubleshooting
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- Playback equipment (Blu-ray Disc player, DVD player, etc.): up to 3 equipment - Tuner-related equipment: up to 4 equipment (The receiver uses one of them for its GUI operations.) - AV receiver (audio system): up to 1 equipment The MHL-compatible source device cannot be charged. • Check that the receiver is turned on. • Make sure the device is connected firmly. No image from MHL-compatible source device. • Check the setting of your device. For details, refer to the operating instructions of your device. • Check that device is connected via a MHL cable to the HDMI/MHL (VIDEO 2) IN jack (page 32). Remote control The remote control does not function. • Point the remote control at the remote control sensor on the receiver (page 10). • Remove any obstacles in the path between the remote control and the receiver. • Replace all the batteries in the remote control with new ones, if they are weak. • Make sure you select the correct input on the remote control. • When you operate a programmed nonSony equipment, the remote control may not function properly depending on the model and the manufacturer of the equipment. Error messages If there is a malfunction, a message appears on the display panel. You can check the condition of the system by the message. If any problem persists, consult your nearest Sony dealer. PROTECTOR The receiver will automatically turn off after a few seconds, check the followings: • There may be electrical surge or power failure. Unplug the AC power cord (mains lead), and then plug in the cord again after 30 minutes. • The receiver is covered and ventilation holes are blocked. Remove the object covering the ventilation holes of the receiver. • The impedance of the connected speakers is below the rated impedance range indicated on the back panel of the receiver. Reduce the volume level. • Unplug the AC power cord (mains lead), let the receiver cool down for 30 minutes while troubleshooting the followings: - Disconnect all the speakers and subwoofer. - Check that the speaker wires are tightly twisted on both ends. - Connect front speaker first, increase the volume level and operate the receiver at least 30 minutes until it completely warms up. Then, connect each additional speaker one by one and test each additional speaker until you detect which speaker that is causing the protection error. After checking above items and fixing any problems, plug in the AC power cord (mains lead) and turn on the receiver. If the problem persists, consult your nearest Sony dealer. 126US