Toshiba 8000 Tecra 8000 Users Guide - Page 159
A blank screen appears while watching a DVD-ROM movie, or title., Start, Settings, Control, Panel
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135 Troubleshooting Guide DVD operating problems-Windows 95/Windows 98 3 Ensure that the Display properties are not True Color (24-bit). If it is set to 24-bit color, there will be a video format error. To verify your display settings: ❖ Click Start, Settings, Control Panel and double-click Display. ❖ Click on the Settings tab and check the Color Palette. It should be set to High Color (16-bit). ❖ If it is not set to High Color, change the settings to16-bit color and click OK. 4 Clean the DVD disc and try again. A dirty drive can also cause audio problems; send your drive to an authorized service provider to get it cleaned. 5 Verify that your computer recognizes your DVD-ROM drive. To do this: Double click the My Computer icon on the desktop. The DVD-ROM drive should appear in the list. 6 See "Checking device properties" on page 116 for instructions on using Device Manager to view the DVDROM properties. 7 Check the Toshiba web site for new information on DVDROM drives and their operation. A blank screen appears while watching a DVD-ROM movie or title. Disable the Shut off monitor feature in the Display Properties using the following steps: 1 Click the secondary mouse button on a blank area of the desktop. 2 Click Properties. 3 Click the Screen Saver tab. Part I: Getting to Know Your Computer