Canon 9685A001AA PowerShot G6 Camera User Guide - Page 175

Problem, Cause, Solution

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Problem Cause Solution Cannot play back You attempted to play back images shot with another camera or images edited at a computer. zIn some cases you may be able to playback the image if you upload it to your camera using the bundled software (ZoomBrowser EX or Image Browser). See the ZoomBrowser EX/ ImageBrowser Software User Guide (PDF). File name was changed zSet the file name or location to with a computer or file the file format/structure of the location was changed. camera. (See About File and Folder Numbers (p. 122).) Lens will not retract CF card slot cover or battery cover opened with camera on zClose the CF card slot cover and battery cover, then turn off the camera. CF card slot cover or battery cover opened while camera was recording to CF card (warning signal) zClose the CF card slot cover and battery cover, then turn off the camera. Battery pack Battery pack capacity consumed quickly reduced because of disuse for one year or more after being fully charged zReplace the battery pack with a new one. Battery life exceeded zReplace the battery pack with a new one. Battery pack will Battery life exceeded zReplace the battery pack with not charge a new one. Poor contact between battery pack and battery charger zClean the battery terminals with a clean dry cloth. zAttach the battery pack to the battery charger securely. zInsert the plug of the battery charger firmly into the power outlet. A noise issues from inside the camera. The camera's vertical and horizontal orientations have changed. zThe mechanism for detecting the camera's orientations is operating. There is no problem with the camera. Troubleshooting 171

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171
Troubleshooting
Cannot play back
You attempted to play
back images shot with
another camera or
images edited at a
computer.
In some cases you may be
able to playback the image if
you upload it to your camera
using the bundled software
(ZoomBrowser EX or Image
Browser).
See the
ZoomBrowser EX/
ImageBrowser Software User
Guide
(PDF).
File name was changed
with a computer or file
location was changed.
Set the file name or location to
the file format/structure of the
camera. (See
About File and
Folder Numbers
(p. 122).)
Lens will not
retract
CF card slot cover or
battery cover opened
with camera on
Close the CF card slot cover
and battery cover, then turn off
the camera.
CF card slot cover or
battery cover opened
while camera was
recording to CF card
(warning signal)
Close the CF card slot cover
and battery cover, then turn off
the camera.
Battery pack
consumed quickly
Battery pack capacity
reduced because of
disuse for one year or
more after being fully
charged
Replace the battery pack with
a new one.
Battery life exceeded
Replace the battery pack with
a new one.
Battery pack will
not charge
Battery life exceeded
Replace the battery pack with
a new one.
Poor contact between
battery pack and
battery charger
Clean the battery terminals
with a clean dry cloth.
Attach the battery pack to the
battery charger securely.
Insert the plug of the battery
charger firmly into the power
outlet.
A noise issues
from inside the
camera.
The camera’s vertical
and horizontal
orientations have
changed.
The mechanism for detecting
the camera’s orientations is
operating. There is no problem
with the camera.
Problem
Cause
Solution