Canon MP370 MultiPASS MP370/360 User's Guide - Page 98

Paper Curls, Outputting Stops In-progress, When Copying Or Printing From A Computer, When Copying

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Cause Action The platen glass or the inside of the Clean the platen glass and the inside of the document cover. document cover is dirty. (See page 89) X Paper Curls Cause Action You are using thin paper to print. Use 17 lb.-28 lb. (64 g/m2-105 g/m2) paper. (See page 15) You have set curled paper in the Uncurl the paper, then load it into the multi-purpose tray. multi-purpose tray. You are printing images that use a Use thicker paper such as High Resolution Paper or Glossy Photo large quantity of ink such as Paper. photographs or pictures. X Outputting Stops In-progress When Copying Or Printing From A Computer Cause Paper does not feed properly. The machine has been printing continuously over a long period. Action See "Cannot Print At All, Cannot Print Correctly," on page 94. If so, the print head will overheat. To protect the print head, printing will stop temporarily and resume after a period of time. Interrupt printing when appropriate, turn OFF the machine, and wait at least 15 minutes. CAUTION • The area around the print head may become extremely hot. Do not touch it under any circumstances. When Copying Cause Action You are copying documents such If you are copying documents with fine mode, processing the data as photographs or illustrations with will take time, and copying will appear to have stopped. Wait until fine mode. data is processed. If you are copying a document with a large printing area (with small margins) or are copying multiple sets, copying may stop to allow the ink time to dry. 96 Troubleshooting Chapter 11

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96
Troubleshooting
Chapter 11
Paper Curls
Outputting Stops In-progress
When Copying Or Printing From A Computer
When Copying
The platen glass or the inside of the
document cover is dirty.
Clean the platen glass and the inside of the document cover.
(See page 89)
Cause
Action
You are using thin paper to print.
Use 17 lb.–28 lb. (64 g/m
2
–105 g/m
2
) paper. (See page 15)
You have set curled paper in the
multi-purpose tray.
Uncurl the paper, then load it into the multi-purpose tray.
You are printing images that use a
large quantity of ink such as
photographs or pictures.
Use thicker paper such as High Resolution Paper or Glossy Photo
Paper.
Cause
Action
Paper does not feed properly.
See
“Cannot Print At All, Cannot Print Correctly,”
on page 94.
The machine has been printing
continuously over a long period.
If so, the print head will overheat. To protect the print head, printing
will stop temporarily and resume after a period of time. Interrupt
printing when appropriate, turn OFF the machine, and wait at least
15 minutes.
CAUTION
• The area around the print head may become extremely hot. Do not
touch it under any circumstances.
Cause
Action
You are copying documents such
as photographs or illustrations with
fine mode.
If you are copying documents with fine mode, processing the data
will take time, and copying will appear to have stopped. Wait until
data is processed. If you are copying a document with a large printing
area (with small margins) or are copying multiple sets, copying may
stop to allow the ink time to dry.
Cause
Action