Canon MP370 MultiPASS MP370/360 User's Guide - Page 99

Memory Card Problems (MP370), Memory Card Is Not Recognized

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Memory Card Problems (MP370) X Memory Card Is Not Recognized Cause Action The memory card is not correctly inserted into the card slot. • Reinsert the memory card into the card slot securely. (See page 40) • Reinsert the memory card into the appropriate card slot. (See page 40) • Reinsert the memory card into the card slot with its front side (labeled side) facing outside. (See page 40) The xD-Picture Card is directly inserted into the card slot. Remove the memory card, insert it into the Compact Flash card adapter correctly, and insert the Compact Flash card adapter into the card slot. (See page 40) The memory card or the Compact Try another memory card, as the first memory card may be damaged. Flash card adapter (in case of In this case, reformat the memory card with the digital camera. When xD-Picture Card) is defective. you reformat the memory card with the digital camera, all the data on the memory card will be deleted. If you can read image data on the computer, reformat the memory card after you have backed up the image data. If you still have problems with another memory card, the Compact Flash card adapter may be defective, or the card is not operating correctly with the machine. X Images On The Memory Card Are Not Recognized Cause Action There is no image on the memory Check if there is any image data on the memory card using your card. digital camera or computer. There is some invalid image data If < NO FILES ON CARD> is displayed on the LCD, there are only on the memory card. invalid images on the memory card. If a message is displayed, see page 109. X Cannot Print Correctly From The Memory Card Cause "?" is printed in the index. Action The image data does not comply with the DCF (Design Rule for Camera File System: Please see URL http:// www.cipa.jp/exifprint/ contents_e/olexif2_e.html) standard, or the image data is not in JPEG format. Check the image data in your digital camera or computer. Or, the size of the image data may be too large. If you cannot print the photograph directly from the machine's card reader, open the data and print it from your computer. Chapter 11 Troubleshooting 97

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Chapter 11
Troubleshooting
97
Memory Card Problems (MP370)
Memory Card Is Not Recognized
Images On The Memory Card Are Not Recognized
Cannot Print Correctly From The Memory Card
Cause
Action
The memory card is not correctly
inserted into the card slot.
• Reinsert the memory card into the card slot securely. (See page 40)
• Reinsert the memory card into the appropriate card slot.
(See page 40)
• Reinsert the memory card into the card slot with its front side
(labeled side) facing outside. (See page 40)
The xD-Picture Card is directly
inserted into the card slot.
Remove the memory card, insert it into the Compact Flash card
adapter correctly, and insert the Compact Flash card adapter into the
card slot. (See page 40)
The memory card or the Compact
Flash card adapter (in case of
xD-Picture Card) is defective.
Try another memory card, as the first memory card may be damaged.
In this case, reformat the memory card with the digital camera. When
you reformat the memory card with the digital camera, all the data on
the memory card will be deleted. If you can read image data on the
computer, reformat the memory card after you have backed up the
image data.
If you still have problems with another memory card, the Compact
Flash card adapter may be defective, or the card is not operating
correctly with the machine.
Cause
Action
There is no image on the memory
card.
Check if there is any image data on the memory card using your
digital camera or computer.
There is some invalid image data
on the memory card.
If <
NO FILES ON CARD
> is displayed on the LCD, there are only
invalid images on the memory card. If a message is displayed,
see page 109.
Cause
Action
“?” is printed in the index.
The image data does not comply with the DCF (Design Rule for
Camera File System: Please see URL http:// www.cipa.jp/exifprint/
contents_e/olexif2_e.html) standard, or the image data is not in JPEG
format. Check the image data in your digital camera or computer. Or,
the size of the image data may be too large. If you cannot print the
photograph directly from the machine’s card reader, open the data
and print it from your computer.