Section |
Page |
Dell™ C3765dnf Multifunction Color Laser Printer |
1 |
Contents |
3 |
Before Beginning |
21 |
Notes, Cautions, and Warnings |
23 |
Dell™ C3765dnf Multifunction Color Laser Printer User's Guide |
25 |
Conventions |
25 |
Finding Information |
27 |
Product Features |
31 |
About the Printer |
33 |
Front and Rear View |
33 |
Front View |
33 |
Rear View |
34 |
Duplex Automatic Document Feeder (DADF) |
35 |
Space Requirements |
35 |
Operator Panel |
36 |
Additional Components |
36 |
Optional Accessories |
36 |
Non-bundled Items |
36 |
Securing the Printer |
37 |
Ordering Supplies |
37 |
Setting up the Printer (Printer Setup) |
39 |
Preparing Printer Hardware |
41 |
Removing Tape |
41 |
Installing Optional Accessories |
43 |
Installing the Optional Memory Module |
43 |
Updating Your Driver to Detect Memory Module |
45 |
Installing the Optional 550-Sheet Feeder |
48 |
Updating Your Driver to Detect 550-Sheet Feeder |
50 |
Installing the Optional Wireless Adapter |
52 |
Verifying the Contents of the Box |
53 |
Installing the Wireless Adapter Using Video Instructions (Recommended) |
53 |
Installing the Optional Wireless Adapter |
54 |
Determining the Wireless Network Settings |
55 |
Configuring the Optional Wireless Adapter |
56 |
Using Wizard Setup to Configure a Wireless Adapter |
56 |
Using Advanced Setup to Configure a Wireless Adapter |
58 |
Reconfiguring the Wireless Setting |
62 |
Installing the Optional Hard Disk |
63 |
Updating Your Driver to Detect Hard Disk |
66 |
Connecting Your Printer |
69 |
Connecting Printer to Computer or Network |
70 |
Direct Connection |
70 |
Network Connection |
71 |
Connecting the Telephone Line |
71 |
Turning on the Printer |
73 |
Setting Initial Settings on the Operator Panel |
73 |
Setting the IP Address |
81 |
Assigning an IP Address |
81 |
When Using the Easy Setup Navigator |
81 |
When Using the Operator Panel |
81 |
When Using the Tool Box |
82 |
Verifying the IP Settings |
83 |
Verifying the Settings Using Operator Panel |
83 |
Verifying the Settings Using System Settings Report |
83 |
Verifying the Settings Using Ping Command |
83 |
Loading Paper |
85 |
Installing Printer Drivers on Windows® Computers |
89 |
Identifying Printer Driver Pre-install Status |
89 |
Inserting the Software and Documentation Disc |
89 |
Direct Connection Setup |
89 |
Network Connection Setup |
92 |
Network Printer Setup on a Local Network |
92 |
Network Printer Setup on a Remote Network |
96 |
Setting Up for Shared Printing |
101 |
Specifying the Shared Settings of the Printer |
101 |
Point and Print |
102 |
Peer-to-Peer |
105 |
Installing Printer Drivers on Macintosh Computers |
109 |
Installing the Drivers and Software |
109 |
Adding a Printer on Mac OS X 10.5, 10.6, or 10.7 |
109 |
Adding a Printer on Mac OS X 10.4.11 |
110 |
Adding a Printer on Mac OS X 10.3.9 |
111 |
Configuring Settings |
113 |
Installing Printer Drivers on Linux Computers (CUPS) |
115 |
Operation on Red Hat Enterprise Linux 5/6 Desktop |
115 |
Setup Overview |
115 |
Installing the Printer Driver |
115 |
Setting Up the Queue |
115 |
Setting the Default Queue |
116 |
Specifying the Printing Options |
117 |
Uninstalling the Printer Driver |
117 |
Operation on SUSE Linux Enterprise Desktop 10 |
118 |
Setup Overview |
118 |
Installing the Printer Driver |
118 |
Setting Up the Queue |
118 |
Setting the Default Queue |
119 |
Specifying the Printing Options |
119 |
Setting the Password for Authority as the Printer Administrator |
120 |
Uninstalling the Printer Driver |
120 |
Operation on SUSE Linux Enterprise Desktop 11 |
120 |
Setup Overview |
120 |
Installing the Printer Driver |
121 |
Setting Up the Queue |
121 |
Setting the Default Queue |
122 |
Specifying the Printing Options |
122 |
Setting the Password for Authority as the Printer Administrator |
123 |
Uninstalling the Printer Driver |
123 |
Using Your Printer |
125 |
Operator Panel |
127 |
About the Operator Panel |
127 |
About the Main Home Screen |
128 |
Message Field |
128 |
Toner Status Icon |
128 |
Wireless LAN Connection Status Icon |
128 |
Data Status Icon |
128 |
Function Buttons |
129 |
Using the Keyboard Displayed on the Touch Panel |
129 |
Using the Number Pad |
130 |
Number Pad Numbers |
130 |
Changing Numbers or Names |
130 |
Inserting a Pause |
131 |
Printing a Panel Settings Report |
131 |
Changing the Language |
131 |
When Using the Operator Panel |
131 |
When Using the Tool Box |
131 |
Setting the Power Saver Timer Option |
131 |
About the Concurrent Jobs Feature |
132 |
Dell™ Printer Configuration Web Tool |
133 |
Overview |
133 |
Setting Up the Dell Printer Configuration Web Tool |
134 |
Setting Up From Web Browser |
134 |
Setting Up From Operator Panel |
135 |
Starting the Dell Printer Configuration Web Tool |
136 |
Overview of the Menu Items |
136 |
Printer Status |
136 |
Printer Jobs |
136 |
Printer Settings |
136 |
Print Server Settings |
136 |
Copy Printer Settings |
137 |
Print Volume |
137 |
Address Book |
137 |
Printer Information |
137 |
Tray Management |
137 |
E-Mail Alert |
137 |
Set Password |
137 |
Online Help |
137 |
Order Supplies at: |
137 |
Contact Dell Support at: |
137 |
Page Display Format |
138 |
Top Frame |
138 |
Left Frame |
139 |
Right Frame |
139 |
Changing the Settings of the Menu Items |
140 |
Details of the Menu Items |
140 |
Printer Status |
142 |
Printer Jobs |
144 |
Printer Settings |
144 |
Print Server Settings |
166 |
Copy Printer Settings |
187 |
Print Volume |
187 |
Address Book |
188 |
Tray Management |
195 |
Understanding the Tool Box Menus |
197 |
Starting the Tool Box |
197 |
Printer Setting Reports |
197 |
Printer Information |
197 |
Menu Settings |
198 |
Reports |
200 |
TCP/IP Settings |
200 |
Tray Settings |
201 |
Default Settings |
201 |
Fax Settings |
203 |
Panel Language |
204 |
Printer Maintenance |
205 |
System Settings - General |
205 |
System Settings - Timers |
207 |
System Settings - Output Settings |
208 |
Service Tools |
209 |
Tray Management |
210 |
Panel Language |
213 |
TCP/IP Settings |
213 |
Network Settings |
214 |
Copy Defaults |
214 |
Scan Defaults |
217 |
Fax Defaults |
218 |
USB Direct Print Defaults |
219 |
Fax Settings |
220 |
Diagnosis |
222 |
Chart Print |
222 |
Environment Sensor Info |
222 |
Resetting Defaults |
223 |
When Using the Tool Box |
223 |
Understanding the Printer Menus |
225 |
Report / List |
225 |
System Settings |
225 |
Panel Settings |
225 |
PCL Fonts List |
225 |
PCL Macros List |
225 |
PS Fonts List |
225 |
PDF Fonts List |
225 |
Job History |
225 |
Error History |
226 |
Print Meter |
226 |
Color Test Page |
226 |
Protocol Monitor |
226 |
Speed Dial |
226 |
Address Book |
226 |
Server Address |
226 |
Fax Activity |
226 |
Fax Pending |
226 |
Stored Documents |
226 |
Printing a Report/List Using the Operator Panel |
227 |
Printing a Report/List Using the Tool Box |
227 |
Admin Settings |
227 |
Phone Book |
227 |
PCL |
227 |
PostScript |
233 |
PDF |
234 |
Network |
236 |
Fax Settings |
241 |
System Settings |
249 |
Maintenance |
258 |
Secure Settings |
262 |
USB Settings |
266 |
Default Settings |
267 |
Copy Defaults |
267 |
Scan Defaults |
268 |
Fax Defaults |
269 |
USB Direct Print Defaults |
269 |
Tray Management |
269 |
Tray Settings |
269 |
Panel Language |
274 |
Print Menu |
274 |
Private Mailbox |
274 |
Public Mailbox |
274 |
Proof Print |
275 |
Secure Print |
275 |
Secure Fax Receive |
276 |
Copy Menu |
276 |
Copy Tab |
276 |
Quality Tab |
279 |
Output Tab |
280 |
Scan Menu |
282 |
Network |
282 |
Application |
282 |
USB |
282 |
Scan Options |
282 |
WSD Scan |
286 |
E-mail |
286 |
Fax Menu |
286 |
Fax Tab |
286 |
Options Tab |
288 |
Polling Receive |
288 |
Fax Cover Page |
288 |
USB Direct Print Menu |
288 |
Select File to Print |
289 |
USB Direct Print Tab |
289 |
Options Tab |
291 |
ID Card Copy |
291 |
ID Card Copy Tab |
292 |
Quality Tab |
292 |
Panel Lock |
292 |
Enabling the Panel Lock |
292 |
Disabling the Panel Lock |
293 |
Resetting Defaults |
293 |
When Using the Operator Panel |
293 |
Print Media Guidelines |
295 |
Paper |
295 |
Paper Characteristics |
295 |
Recommended Paper |
296 |
Unacceptable Paper |
296 |
Selecting Paper |
296 |
Selecting Pre-Printed Media and Letterheads |
297 |
Selecting Pre-Punched Paper |
297 |
Envelopes |
297 |
Labels |
298 |
Storing Print Media |
299 |
Identifying Print Media and Specifications |
299 |
Supported Paper Sizes |
299 |
Supported Paper Types |
300 |
Paper Type Specifications |
300 |
Loading Print Media |
301 |
Capacity |
301 |
Print Media Dimensions |
301 |
Loading Print Media in Tray1 and the Optional 550-Sheet Feeder |
301 |
Loading Letterhead (Pre-Printed and Pre-Punched Paper) |
301 |
Loading Print Media in the MPF |
302 |
Loading an Envelope in the MPF |
304 |
Envelope #10, Monarch, or DL |
305 |
C5 |
305 |
Using the MPF |
306 |
Linking Trays |
306 |
Printing, Copying, Scanning, and Faxing |
307 |
Printing |
309 |
Tips for Successful Printing |
309 |
Tips on Storing Print Media |
309 |
Avoiding Paper Jams |
309 |
Sending a Job to Print |
309 |
Canceling a Print Job |
310 |
Canceling a Job From the Operator Panel |
310 |
Canceling a Job From a Computer Running Windows |
310 |
Duplex Printing |
311 |
Duplex Printing With Duplex Unit |
311 |
Using Booklet Print |
311 |
Using the Stored Print Feature |
312 |
Overview |
312 |
Procedures for Printing Stored Print |
314 |
Printing from USB Memory |
315 |
Supported File Formats |
316 |
Inserting and Removing a USB Memory |
316 |
Printing a File in a USB Memory |
316 |
Printing With Web Services on Devices (WSD) |
317 |
Adding Roles of Printer Services |
317 |
Printer Setup |
317 |
Installing a Printer Driver Using the Add Printer Wizard |
317 |
Printing a Report Page |
318 |
Printer Settings |
318 |
Using the Operator Panel to Change the Printer Settings |
318 |
Using the Dell Printer Configuration Web Tool to Change the Printer Settings |
319 |
Copying |
321 |
Loading Paper for Copying |
321 |
Selecting Paper Tray |
321 |
Preparing a Document |
321 |
Making Copies From the Document Glass |
322 |
Making Copies From the DADF |
323 |
Setting Copy Options |
324 |
Output Color |
324 |
Select Tray |
324 |
Darken / Lighten |
325 |
2 Sided Copying |
325 |
Original Type |
326 |
Sharpness |
326 |
Color Saturation |
326 |
Auto Exposure |
326 |
Collation |
327 |
Reduce / Enlarge |
327 |
Original Size |
328 |
2-Up |
329 |
Margin |
330 |
Using the ID Card Copy |
330 |
Changing the Default Settings |
331 |
Scanning |
333 |
Scanning Overview |
333 |
Scanning - With scanner driver |
333 |
Scanning - Without scanner driver |
333 |
Scanning From the Operator Panel - Scan to Application |
335 |
Scanning from the Operator Panel - WSD Scan |
336 |
Printer Setup for WSD Scan |
336 |
Procedures for WSD Scan |
336 |
Scanning Using the TWAIN Driver |
337 |
Scan Settings Tool |
339 |
IP Address Settings |
339 |
Password Setting |
340 |
Scanning Using the Windows Image Acquisition (WIA) Driver |
341 |
Scanning to a PC or Server via SMB/FTP |
343 |
Overview |
343 |
Procedures |
344 |
Setting a Login Name and a Password (SMB Only) |
345 |
Creating a Shared Folder (SMB Only) |
346 |
Setting a Destination Using an Address Book |
351 |
Sending the Scanned File on the Network |
356 |
Scanning to a USB Memory |
356 |
Types of a USB Memory |
356 |
Procedures |
357 |
Specifying a Folder to Save the Scanned Image |
357 |
Sending an E-Mail With the Scanned Image |
358 |
Setting an E-Mail Alert |
358 |
Registering a New E-Mail Address |
359 |
Sending an E-mail With the Scanned File |
359 |
Faxing |
361 |
Specifying the Fax Initial Settings Using the Easy Setup Navigator |
361 |
Setting Your Country |
362 |
Setting the Printer ID |
362 |
Setting the Time and Date |
362 |
Changing the Clock Mode |
363 |
Setting Sounds |
363 |
Speaker Volume |
363 |
Ringer Volume |
363 |
Specifying the Fax Settings Options |
364 |
Changing the Fax Settings Options |
364 |
Available Fax Settings Options |
364 |
Advanced Fax Settings |
368 |
Sending a Fax |
369 |
Loading an Original Document |
369 |
Adjusting the Document Resolution |
370 |
Adjusting the Document Contrast |
371 |
Sending a Fax From Memory |
371 |
Sending a Fax Manually |
372 |
Confirming Transmissions |
373 |
Automatic Redialing |
373 |
Sending a Delayed Fax |
373 |
Sending a Fax from the Driver (Direct Fax) |
374 |
Example |
374 |
Receiving a Fax |
378 |
About Receiving Modes |
378 |
Loading Paper for Receiving Faxes |
378 |
Receiving a Fax Automatically in the Fax Mode |
378 |
Receiving a Fax Manually in the Telephone Mode |
379 |
Receiving a Fax Automatically in the Telephone / Fax or Ans Machine/Fax |
379 |
Receiving a Fax Manually Using an External Telephone (Remote Receive) |
379 |
Receiving Faxes Using the DRPD |
380 |
Receiving Faxes in the Memory |
380 |
Polling Receive |
380 |
Automatic Dialing |
380 |
Speed Dialing |
380 |
Setting Speed Dial |
381 |
Sending a Fax Using Speed Dial |
381 |
Group Dialing |
382 |
Setting Group Dial |
382 |
Editing Group Dial |
382 |
Sending a Fax Using Group Dial (Multi-address Transmission) |
383 |
Printing a Speed Dial List |
383 |
Phone Book |
383 |
Other Ways to Fax |
384 |
Using the Secure Receiving Mode |
384 |
Using an Answering Machine |
385 |
Using a Computer Modem |
385 |
Printing a Report |
386 |
Changing Setting Options |
386 |
Know Your Printer |
387 |
Understanding Your Printer Software |
389 |
Printer Utility Software |
390 |
Status Window |
391 |
Tool Box |
391 |
Updater |
391 |
Troubleshooting |
391 |
Address Book Editor |
391 |
ScanButton Manager |
391 |
Dell ScanCenter |
391 |
Address Books |
391 |
Types of Address Books |
391 |
Adding and Editing Entries to the Address Books |
392 |
Status Monitor Widget for Macintosh |
395 |
Status Monitor Widget Feature |
395 |
Before Installing the Status Monitor Widget |
395 |
Installing the Status Monitor Widget |
395 |
Opening and Closing the Status Monitor Widget |
395 |
Printer Status Window |
396 |
Order Window |
397 |
Preferences |
398 |
Status Monitor Console for Linux |
399 |
Status Monitor Console Feature |
399 |
Before Installing the Status Monitor Console |
399 |
Installing the Status Monitor Console |
399 |
Starting the Status Monitor Console |
400 |
Printer Selection Window |
400 |
Printer Status Window |
401 |
Dell Supplies Management System Window |
402 |
Service Tag Window |
403 |
Settings Window |
403 |
Printing Using ColorTrack (External Authentication) |
405 |
ColorTrack Settings |
405 |
Dell ColorTrack |
405 |
Authentication System |
406 |
Kerberos Server |
407 |
LDAP Server |
408 |
LDAP Authentication |
409 |
Setting the Printer Driver |
410 |
Dell ColorTrack Mode |
410 |
Specify Group Name |
410 |
Specify Job Owner |
411 |
Job Owner Name |
411 |
Password |
411 |
Using the Server Address Book and Server Phone Book |
413 |
Setting Server Address Book and Server Phone Book |
413 |
Using Digital Certificates |
415 |
Managing Certificates |
415 |
Preparing to Manage Certificates |
415 |
Importing a Digital Certificate |
417 |
Setting a Digital Certificate |
418 |
Confirming the Settings of a Digital Certificate |
418 |
Deleting a Digital Certificate |
419 |
Exporting a Digital Certificate |
419 |
Setting the Features |
420 |
Setting the Certificate in the IPsec Digital Signature Mode |
420 |
Setting the SSL-use Server Certificate (HTTP/IPP) |
421 |
Setting LDAP-SSL/TLS Communication |
421 |
Setting Server Certificate Verification for LDAP-SSL/TLS Communication |
421 |
Setting Client Certificate for LDAP-SSL/TLS Communication |
422 |
Setting for Wireless LAN WPA-Enterprise (EAP-TLS) |
422 |
Setting for Wireless LAN WPA-Enterprise (PEAPV0-MS-CHAPV2, EAP-TTLS PAP, EAP-TTLS CHAP) |
423 |
Understanding Fonts |
425 |
Typefaces and Fonts |
425 |
Weight and Style |
425 |
Pitch and Point Size |
425 |
Bitmapped and Scalable Fonts |
426 |
Resident Fonts |
427 |
Symbol Sets |
431 |
Symbol Sets for PCL 5/PCL 6 |
431 |
Understanding Printer Messages |
433 |
Error Codes |
433 |
Error Messages |
441 |
Specifications |
445 |
Operating System Compatibility |
445 |
Power Supply |
445 |
Dimensions |
445 |
Memory |
445 |
Page Description Language (PDL)/Emulation, Operating System, and Interface |
445 |
MIB Compatibility |
446 |
Environment |
446 |
Operation |
446 |
Print Quality Guarantee |
446 |
Storage |
446 |
Altitude |
446 |
Cables |
446 |
Copier Specifications |
447 |
Scanner Specifications |
448 |
Facsimile Specifications |
448 |
Optional Wireless Adapter |
449 |
Maintaining Your Printer |
451 |
Maintaining Your Printer |
453 |
Determining the Status of Supplies |
453 |
Conserving Supplies |
453 |
Ordering Supplies |
453 |
Storing Print Media |
454 |
Storing Consumables |
454 |
Replacing the Toner Cartridges |
455 |
Removing the Toner Cartridge |
455 |
Installing a Toner Cartridge |
456 |
Replacing the Drum Cartridges |
457 |
Removing the Drum Cartridge |
457 |
Installing a Drum Cartridge |
459 |
Replacing the Fusing Unit |
463 |
Removing the Fusing Unit |
463 |
Installing a Fusing Unit |
464 |
Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller |
465 |
Removing the Transfer Belt Unit |
465 |
Installing a Transfer Belt Unit |
468 |
Removing the 2nd BTR |
471 |
Installing a 2nd BTR |
471 |
Removing the Retard Roller in Tray1 |
472 |
Installing a Retard Roller in Tray1 |
473 |
Replacing the Waste Toner Box |
474 |
Removing the Waste Toner Box |
474 |
Installing a Waste Toner Box |
475 |
Cleaning Inside the Printer |
477 |
Cleaning the CTD Sensor |
477 |
Cleaning the Raster Optical Scanner (ROS) Window |
482 |
Cleaning the Scanner |
486 |
Cleaning the DADF Feed Roller |
488 |
Adjusting Color Registration |
488 |
Printing the Color Registration Chart |
488 |
Determining Values |
489 |
Entering Values |
490 |
Removing Options |
493 |
Removing the Optional Memory Module |
493 |
Removing the Optional 550-Sheet Feeder |
496 |
Removing the Optional Wireless Adapter |
499 |
Removing the Optional Hard Disk |
501 |
Clearing Jams |
503 |
Avoiding Jams |
503 |
Identifying the Location of Paper Jams |
504 |
Clearing Paper Jams From the DADF |
505 |
Clearing Paper Jams From the MPF |
507 |
If error code: 050-112 appears: |
507 |
If error code: 050-129 appears: |
509 |
Clearing Paper Jams From Tray1 |
510 |
Clearing Paper Jams From the Fusing Unit |
511 |
If error code: 050-111 appears: |
511 |
If error code: 050-129 appears: |
513 |
Clearing Paper Jams From the Optional 550-Sheet Feeder |
517 |
Troubleshooting |
519 |
Troubleshooting Guide |
521 |
Basic Printer Problems |
521 |
Display Problems |
521 |
Printing Problems |
521 |
Print Quality Problems |
522 |
The output is too light |
523 |
Toner smears or print comes off |
524 |
Random spots/Blurred images |
525 |
The entire output is blank |
526 |
Streaks appear on the output |
527 |
Part or the entire output is black |
527 |
Pitched color dots |
528 |
Vertical blanks |
529 |
Ghosting |
530 |
Light-induced fatigue |
530 |
Fog |
531 |
Bead-Carry-Out (BCO) |
531 |
Jagged characters |
532 |
Banding |
533 |
Auger mark |
534 |
Wrinkled/Stained paper |
534 |
Damage on the leading edge of paper |
535 |
Jam/Alignment Problems |
535 |
The top and side margins are incorrect |
535 |
Color registration is out of alignment |
536 |
Images are skewed |
537 |
Tray1/Optional 550-Sheet Feeder Misfeed Jam |
537 |
MPF Misfeed Jam |
538 |
Regi Jam (Exit Sensor On JAM) |
539 |
Exit Jam (Exit Sensor Off JAM) |
540 |
Tray1/Optional 550-Sheet Feeder Multi-feed Jam |
540 |
MPF Multi-feed Jam |
541 |
Noise |
541 |
Copy Problem |
542 |
Fax Problems |
542 |
Scanning Problems |
544 |
Digital Certificate Problem |
546 |
Problems With Installed Optional Accessories |
547 |
Scanner Driver/Printer Utility Problems |
548 |
Other Problems |
548 |
Contacting Service |
549 |
Appendix |
551 |
Appendix |
553 |
Dell™ Technical Support Policy |
553 |
Online Services |
553 |
Warranty and Return Policy |
554 |
Recycling Information |
554 |
Contacting Dell |
554 |
Index |
555 |
Symbols |
555 |
Numerics |
555 |
A |
555 |
B |
556 |
C |
556 |
D |
557 |
E |
557 |
F |
558 |
G |
558 |
H |
558 |
I |
559 |
J |
559 |
K |
559 |
L |
559 |
M |
560 |
N |
560 |
O |
560 |
P |
561 |
Q |
562 |
R |
562 |
S |
563 |
T |
564 |
U |
564 |
V |
564 |
W |
564 |
X |
565 |