Dell C3765dnf Color Laser View - Page 526

The entire output is blank Action 1 The toner cartridges may be low or need to be replaced. Confirm the amount of toner left in each toner cartridge. a Check the toner level in the Status tab in the Status Monitor. b Replace the toner cartridges as necessary. Does this solve your problem? 2 If you are using non-Dell brand toner cartridges, enable the Non-Dell Toner option. a Launch the Tool Box, and click Service Tools on the Printer Maintenance tab. b Ensure that the On check box under Non-Dell Toner is selected. Does this solve your problem? 3 Disable the Toner Saver in the printer driver. a On the Others tab, ensure that Off is selected in the Toner Saver drop-down menu. Does this solve your problem? 4 The print media surface may be uneven. Try changing the Paper Type setting in the printer driver. For example, change the plain paper to thick. a On the General tab, change the Paper Type setting. Does this solve your problem? 5 Verify that the correct print media is being used. See "Supported Paper Types." If not, use the print media recommended for the printer. Does this solve your problem? 6 Replace the drum cartridges. a Replace the drum cartridges. See "Replacing the Drum Cartridges." b After you replace the drum cartridges, click Chart Print on the Diagnosis tab. c Click 4 Colors Configuration Chart. The 4 Colors Configuration Chart is printed. Does this solve your problem? Yes The task is complete. The task is complete. The task is complete. The task is complete. The task is complete. The task is complete. No Go to action 2. Go to action 3. Go to action 4. Go to action 5. Go to action 6. Contact Dell. 524 Troubleshooting Guide