Dell C3765dnf Color Laser View - Page 547
Problems With Installed Optional Accessories, re-install it. See Report / List.
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Symptom Cause Action A certificate cannot be set with "Certificate Details". The validity period is invalid. The validity period of the certificate is invalid. Confirm whether the time setting of the machine is correct, and whether the validity period of the certificate has expired. The certificate path is invalid. The certificate chain (path validation) of the imported certificate may not be correctly validated. Confirm whether all of the high-level certificates (Trusted/Intermediate) have been imported and are not deleted, and whether the validity period has expired. Although a certificate was imported, The type of the certificate is it is not displayed when selecting incorrect. with "Local Device". To import a certificate for use with the device (own device), import the secret key and a certificate of the PKCS#12 (p12/pfx) format as a pair. Server validation is not operating correctly. The certificate chain is incorrect when importing. Although importing a root certificate (Trusted) to use for server authentication, an Intermediate certificate may be required when validating the path. When executing a certificate file with the certification authority, create the certificate with a format including all paths and then import that certificate. Digital Signature cannot be selected The certificate cannot be associated. Either the certificate has not been imported or the with the IPsec setting. certificate has not been associated for use with Digital Signature of IPsec. Refer to "Setting the Certificate in the IPsec Digital Signature Mode" to set a certificate of IPsec. Problems With Installed Optional Accessories If an option does not operate correctly following installation or stops working: • Turn off the printer, wait for 10 seconds, and then turn on the printer. If this does not fix the problem, unplug the printer, and check the connection between the option and the printer. • Print the system settings report to see if the option is listed in the Installed Options list. If the option is not listed, re-install it. See "Report / List." • Ensure the option is selected in the printer driver you are using. The following table lists printer's option and corrective action for related problem. If the suggested corrective action does not correct the problem, call customer service. Problem 550-sheet feeder Memory module Hard disk Wireless adapter Action • Ensure the 550-sheet feeder is correctly installed on the printer. Re-install the feeder. See "Removing the Optional 550-Sheet Feeder" and "Installing the Optional 550-Sheet Feeder." • Ensure the print media is loaded correctly. See "Loading Print Media in Tray1 and the Optional 550-Sheet Feeder" for more information. • Ensure the memory module is securely connected to the memory connector. • Ensure the hard disk is securely inserted to the correct slot. • Ensure the wireless adapter is securely inserted to the correct slot. Troubleshooting Guide 545