Dell C3765dnf Color Laser View - Page 539
Regi Jam (Exit Sensor On JAM), Chart Print, Diagnosis, Pitch Configuration Chart
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Action Yes 2d Ensure that the envelope is properly loaded in the MPF as instructed in The task is complete. "Loading an Envelope in the MPF." Does this solve your problem? 2e Is the print media damp? Go to action 3d. 3a Fan the print media. The task is complete. Does this solve your problem? 3b Wipe the retard roller in the MPF with a cloth moistened with water. The task is complete. Does this solve your problem? 3c If the envelope is deformed, correct it or use another envelope. The task is complete. Does this solve your problem? 3d Turn over the print media. The task is complete. Does this solve your problem? 4a Use print media that is not damp. The task is complete. Does this solve your problem? 4b Replace the drum cartridges. The task is complete. Does this solve your problem? No Go to action 3c. Go to action 3a. Go to action 3b. Go to action 4b. Go to action 3a. Go to action 4a. Go to action 3a. Contact Dell. Regi Jam (Exit Sensor On JAM) Action Yes 1 Ensure that the drum cartridges are installed correctly. The task is complete. Does this solve your problem? 2 Replace the drum cartridges. See "Replacing the Drum Cartridges." The task is complete. Does this solve your problem? 3 Ensure that the fusing unit is set properly. The task is complete. Does this solve your problem? 4 Replace the fusing unit. The task is complete. a Replace the fusing unit. See "Removing the Fusing Unit." b After you replace the fusing unit, click Chart Print on the Diagnosis tab. c Click Pitch Configuration Chart. The Pitch Configuration Chart is printed. Does this solve your problem? 5 Ensure that the transfer belt unit is installed correctly. The task is complete. Does this solve your problem? No Go to action 2. Go to action 3. Go to action 4. Go to action 5. Go to action 6. Troubleshooting Guide 537