Dell C3765dnf Color Laser View - Page 528
Pitched color dots, Output Color, Color, Graphics, Chart Print, Diagnosis, Colors Configuration Chart
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Action 2 Ensure Output Color is set to Color in the printer driver. a On the Graphics tab, ensure that Output Color is set to Color. Does this solve your problem? 3 Replace the drum cartridges. a Replace the drum cartridges. See "Replacing the Drum Cartridges." b After you replace the drum cartridges, click Chart Print on the Diagnosis tab. c Click 4 Colors Configuration Chart. The 4 Colors Configuration Chart is printed. Does this solve your problem? Yes The task is complete. The task is complete. No Go to action 3. Contact Dell. Pitched color dots Action Yes No 1 Locate the cause of the problem using the Pitch Configuration Chart. Proceed to the action Contact Dell. a Launch the Tool Box, and click Chart Print on the Diagnosis tab. corresponding to the b Click Pitch Configuration Chart. location of the problem: The Pitch Configuration Chart is printed. c Compare the pitch of the color spots on your output with that on the • Drum cartridge - 2 Pitch Configuration Chart, and locate the cause of the problem. • Fusing unit - 3 Is the cause of the problem located? • Transfer belt unit - 4 2 Replace the drum cartridges. The task is complete. Contact Dell. a Replace the drum cartridges. See "Replacing the Drum Cartridges." b After you replace the drum cartridges, click Chart Print on the Diagnosis tab. c Click Pitch Configuration Chart. The Pitch Configuration Chart is printed. Does this solve your problem? 3 Replace the fusing unit. The task is complete. Contact Dell. a Replace the fusing unit. See "Replacing the Fusing Unit." b After you replace the fusing unit, click Chart Print on the Diagnosis tab. c Click Pitch Configuration Chart. The Pitch Configuration Chart is printed. Does this solve your problem? 526 Troubleshooting Guide