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Epson BrightLink 585Wi User Manual - Page 215

Solutions When Finger Touch Interactivity Does Not Work, Display/Easy Interactive Function

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• If you are projecting from a computer, make sure the USB cable is connected to the computer and projector. • Dim the room lights and turn off any fluorescent lights. Make sure the projection surface and pen receiver are not in direct sunlight or other sources of bright lighting. • Remove any decorative lights from around the projector or projection surface. • If the pen tip is worn out or damaged, you may need to replace it. • Make sure the interactive pen receiver on the projector is clean and free from dust. • Make sure there is no interference from infrared remote controls, mice, or infrared microphones. • Make sure the USB Type B option on the Extended menu is set to Easy Interactive Function or USB Display/Easy Interactive Function. • Make sure you have calibrated the system. Try recalibrating. • Make sure Pen Mode and Pen Operation Mode settings are set correctly in the Easy Interactive Function options on the Extended menu. Parent topic: Solving Interactive Problems Solutions When Finger Touch Interactivity Does Not Work If finger touch interactivity does not work (BrightLink 595Wi), try the following solutions: • Make sure the Touch Unit is installed correctly and the power cable is properly connected. See your projector's Installation Guide for details. • If the light on the Touch Unit is not on, check the Touch Unit Setup settings in the Easy Interactive Function option on the Extended menu and make sure the Power setting is set to On. • Adjust the angle on the Touch Unit. See your projector's Installation Guide for details. • Make sure there are no obstacles (such as cables or pen trays) between the Touch Unit's laser diffusion ports or the projection surface. • Remove any decorative lights from around the projector or projection surface. • If you are having difficulty double-clicking in Mac OS X, go to the Preferences menu, select the Mouse Tracking Speed option, and reduce the double-click speed. • Make sure there is no interference from infrared remote controls, mice, or infrared microphones. • Make sure you have performed pen calibration and finger touch calibration. Try recalibrating. Parent topic: Solving Interactive Problems 215

Section	Page
Contents	3
Introduction to Your Projector	12
Projector Features	12
Product Box Contents	14
Additional Components	15
Optional Equipment and Replacement Parts	16
Warranty and Registration Information	18
Notations Used in the Documentation	18
Where to Go for Additional Information	18
Projector Part Locations	19
Projector Parts - Front/Top	19
Projector Parts - Side	20
Projector Parts - Interface Panel	21
Projector Parts - Base	23
Projector Parts - Control Panel	24
Projector Parts - Interactive Pens and Pen Tray	25
Projector Parts - Remote Control	27
Projector Parts - Touch Unit	28
Setting Up the Projector	31
Projector Placement	31
Projector Setup and Installation Options	31
Projection Distance	32
Removing and Attaching the Cable Cover	34
Projector Connections	35
Connecting to Computer Sources	36
Connecting to a Computer for USB Video and Audio	36
Connecting to a Computer for VGA Video	38
Connecting to a Computer for HDMI Video and Audio	38
Connecting to a Computer for Pen Use or USB Mouse Control	39
Connecting to a Computer for Sound	40
Connecting to Video Sources	40
Connecting to an HDMI Video Source	41
Connecting to an MHL-Compatible Device	41
Connecting to a Component-to-VGA Video Source	42
Connecting to a Composite Video Source	43
Connecting to an S-Video Video Source	43
Connecting to a Video Source for Sound	44
Connecting to an External Computer Monitor	45
Connecting to External Speakers	46
Connecting a Microphone	46
Connecting to External USB Devices	47
USB Device Projection	47
Connecting a USB Device or Camera to the Projector	48
Selecting the Connected USB Source	49
Disconnecting a USB Device or Camera From the Projector	49
Connecting to a Document Camera	49
Connecting Multiple Projectors of the Same Model	50
Installing Batteries in the Remote Control	52
Installing Batteries in the Pens	53
Using the Projector on a Network	55
Wired Network Projection	55
Connecting to a Wired Network	56
Selecting Wired Network Settings	56
Wireless Network Projection	59
Installing the Wireless LAN Module	60
Using Quick Wireless Connection (Windows Only)	62
Selecting Wireless Network Settings Manually	63
Wireless LAN Menu Settings	65
Selecting Wireless Network Settings in Windows	67
Selecting Wireless Network Settings in OS X	67
Setting Up Wireless Network Security	67
Wireless Security Menu Settings	68
Setting Up Projector Network E-Mail Alerts	69
Network Projector E-mail Alert Messages	70
Setting Up Monitoring Using SNMP	70
Controlling a Networked Projector Using a Web Browser	72
Crestron RoomView Support	74
Setting Up Crestron RoomView Support	74
Controlling a Networked Projector Using Crestron RoomView	75
Using Basic Projector Features	77
Turning On the Projector	77
Turning Off the Projector	79
Selecting the Language for the Projector Menus	80
Image Shape	81
Correcting Image Shape with the Keystone Buttons	81
Correcting Image Shape with Quick Corner	84
Resizing the Image with the Wide and Tele Buttons	85
Adjusting the Image Position	86
Focusing the Image	87
Remote Control Operation	88
Using the Remote Control as a Wireless Mouse	90
Using the Remote Control as a Pointer	91
Selecting an Image Source	91
Projection Modes	93
Changing the Projection Mode Using the Remote Control	93
Changing the Projection Mode Using the Menus	94
Image Aspect Ratio	95
Changing the Image Aspect Ratio	95
Available Image Aspect Ratios	96
Color Mode	96
Changing the Color Mode	97
Available Color Modes	97
Turning On Auto Iris	98
Controlling the Volume with the Volume Buttons	99
Projecting a PC Free Presentation	99
Supported PC Free File Types	100
Starting a PC Free Slide Show	101
Starting a PC Free Movie Presentation	102
PC Free Display Options	103
Adjusting Projector Features	105
Shutting Off the Picture and Sound Temporarily	105
Stopping Video Action Temporarily	105
Zooming Into and Out of Images	106
Projector Security Features	107
Password Security Types	107
Setting a Password	108
Selecting Password Security Types	109
Entering a Password to Use the Projector	109
Saving a User's Logo Image to Display	111
Locking the Projector's Buttons	112
Unlocking the Projector's Buttons	113
Installing a Security Cable	113
Creating a User Pattern to Display	114
Using the Interactive Features	116
Interactive Modes	116
Using the Projected Screen as a Whiteboard (Whiteboard Mode)	116
Drawing on a Projected Image (Annotation Mode)	118
Controlling Computer Features from a Projected Screen (PC Interactive Mode)	119
PC Interactive Mode System Requirements	121
Using the Interactive Pens	122
Using the Pens	122
Pen Calibration	125
Calibrating Automatically	126
Calibrating Manually	128
Using Finger Touch Interactivity	131
Touch Unit Safety Instructions	132
Calibrating for Finger Touch Interactivity	133
Using Finger Touch Operations	138
Using BrightLink With a Computer	140
Adjusting the Pen Operation Area	141
Easy Interactive Tools	143
Windows Pen Input and Ink Tools	144
Enabling Windows Pen Input and Ink Tools	144
Using Windows Pen Input and Ink Tools	146
Using BrightLink Without a Computer	147
Using PC Free Annotation	147
Built-in Tools for Use Without a Computer	148
Using the Built-in Whiteboard Annotation Mode	150
Changing Pen Width and Color Using the Built-in Toolbar	151
Projector Control Toolbar	151
Selecting Network Device Display from the Projector Control Toolbar	153
Adjusting the Menu Settings	155
Using the Projector's Menus	155
Image Quality Settings - Image Menu	156
Input Signal Settings - Signal Menu	158
Projector Feature Settings - Settings Menu	161
Projector Setup Settings - Extended Menu	163
Projector Network Settings - Network Menu	170
Projector Setup Settings - ECO Menu	172
Projector Information Display - Info Menu	174
Event ID Code List	175
Projector Reset Options - Reset Menu	176
Maintaining and Transporting the Projector	178
Projector Maintenance	178
Cleaning the Projection Window	178
Cleaning the Obstacle Sensor	179
Cleaning the Projector Case	180
Air Filter and Vent Maintenance	180
Cleaning the Air Filter and Vents	180
Replacing the Air Filter	185
Projector Lamp Maintenance	190
Replacing the Lamp	190
Resetting the Lamp Timer	194
Replacing the Remote Control Batteries	195
Replacing the Interactive Pen Batteries	197
Replacing the Interactive Pen Tips	198
Transporting the Projector	199
Solving Problems	200
Projection Problem Tips	200
Projector Light Status	200
Using the Projector Help Displays	203
Solving Image or Sound Problems	204
Solutions When No Image Appears	204
Solutions When Image is Incorrect Using the USB Display Function	205
Solutions When \	206
Displaying From a PC Laptop	206
Displaying From a Mac Laptop	206
Solutions When \	207
Solutions When Only a Partial Image Appears	207
Solutions When the Image is Not Rectangular	208
Solutions When the Image Contains Noise or Static	208
Solutions When the Image is Fuzzy or Blurry	209
Solutions When the Image Brightness or Colors are Incorrect	209
Solutions to Sound Problems	210
Solutions to Microphone Problems	211
Solving Projector or Remote Control Operation Problems	211
Solutions to Projector Power or Shut-Off Problems	212
Solutions to Problems with the Remote Control	212
Solutions to Password Problems	213
Solving Interactive Problems	213
Solutions When \	214
Solutions When \	214
Solutions When the Interactive Pens Do Not Work	214
Solutions When Finger Touch Interactivity Does Not Work	215
Solutions When Manual Calibration Does Not Work	216
Solutions When the Built-In Toolbar (PC Free Annotation) Does Not Work	216
Solutions When the Interactive Pen Position Is Not Accurate	216
Solutions When the Interactive Pens Are Slow or Difficult to Use	217
Solutions When the Interactive Pens Cause Interference or Unwanted Effects	217
Solutions When Network Alert E-Mails are Not Received	217
Where to Get Help	218
Technical Specifications	220
General Projector Specifications	220
Projector Lamp Specifications	222
Interactive Pen Specifications	222
Remote Control Specifications	223
Touch Unit Specifications	223
Projector Dimension Specifications	223
Projector Electrical Specifications	223
Projector Environmental Specifications	225
Projector Safety and Approvals Specifications	225
Supported Video Display Formats	225
USB Display System Requirements	228
Notices	229
Recycling	229
Important Safety Information	229
Important Safety Instructions	230
Restriction of Use	233
FCC Compliance Statement	233
Wireless Telegraphy Act Regulations	234
Trademarks	234
Open Source Software License	234
Copyright Notice	280
A Note Concerning Responsible Use of Copyrighted Materials	281

Match case Limit results 1 per page

• If you are projecting from a computer, make sure the USB cable is connected to the computer and

projector.

• Dim the room lights and turn off any fluorescent lights. Make sure the projection surface and pen

receiver are not in direct sunlight or other sources of bright lighting.

• Remove any decorative lights from around the projector or projection surface.

• If the pen tip is worn out or damaged, you may need to replace it.

• Make sure the interactive pen receiver on the projector is clean and free from dust.

• Make sure there is no interference from infrared remote controls, mice, or infrared microphones.

• Make sure the

USB Type B

option on the Extended menu is set to

Easy Interactive Function

USB

Display/Easy Interactive Function

• Make sure you have calibrated the system. Try recalibrating.

• Make sure

Pen Mode

and

Pen Operation Mode

settings are set correctly in the

Easy Interactive

Function

options on the Extended menu.

Parent topic:

Solving Interactive Problems

Solutions When Finger Touch Interactivity Does Not Work

If finger touch interactivity does not work (BrightLink 595Wi), try the following solutions:

• Make sure the Touch Unit is installed correctly and the power cable is properly connected. See your

projector's

Installation Guide

for details.

• If the light on the Touch Unit is not on, check the

Touch Unit Setup

settings in the

Easy Interactive

Function

option on the Extended menu and make sure the

Power

setting is set to

• Adjust the angle on the Touch Unit. See your projector's

Installation Guide

for details.

• Make sure there are no obstacles (such as cables or pen trays) between the Touch Unit's laser

diffusion ports or the projection surface.

• Remove any decorative lights from around the projector or projection surface.

• If you are having difficulty double-clicking in Mac OS X, go to the

Preferences

menu, select the

Mouse Tracking Speed

option, and reduce the double-click speed.

• Make sure there is no interference from infrared remote controls, mice, or infrared microphones.

• Make sure you have performed pen calibration and finger touch calibration. Try recalibrating.

Parent topic:

Solving Interactive Problems

215