HP LaserJet Enterprise MFP M630 LaserJet Analog Fax Accessory 500 - Fax Guide
HP LaserJet Enterprise MFP M630 Manual
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- HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 1
ANALOG FAX ACCESSORY 500 Fax Guide - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 2
- HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 3
HP LaserJet Analog Fax Accessory 500 Fax Guide - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 4
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 5
Analog Fax Accessory 500 features 3 Parts included with the fax accessory 4 2 HP Color LaserJet CM3530 MFP Series ...5 Install the fax accessory in the HP Color LaserJet CM3530 MFP Series 6 Connect the fax accessory to a phone line 11 Verify fax operation ...11 Required fax settings ...11 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 6
Dial Matching 21 Set the error correction mode 21 Set billing codes 21 Default job options 22 Set the outgoing fax resolution 22 ...34 Fax feature screen ...34 Send a fax ...35 Send a fax - enter numbers manually 35 Send a fax using speed dial 37 Search a speed-dial list by name 37 Send - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 7
52 Clear the fax activity log and billing code report 53 Print the blocked fax list report 53 Print the speed dial list report 53 Service settings ...53 Settings in the Initial Setup menu 53 Settings in the Troubleshooting menu 54 Settings in the Resets menu 55 Firmware upgrades ...55 ENWW v - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 8
3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ...57 Install the fax accessory ...58 Install the fax accessory in the HP Color - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 9
90 Set billing codes 90 Receive fax settings ...91 Fax receive setup 91 Set the ringer volume 91 Set rings-to-answer 91 Set fax receive speed 92 Set ring interval 92 Set ring frequency 93 Advanced image processing settings 93 Adjust sharpness 93 Erase edges 94 Automatic color detection 94 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 10
...104 Send a fax by entering numbers manually 105 Send a fax using speed dial 106 device 117 Are you using a phone company voice-messaging service or an answering machine? ...117 Does your phone fax problems ...118 Problems with receiving faxes 119 Problems with sending faxes 120 Error codes - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 11
Speed dial list report 127 Fax call report 127 Clear the fax activity log 127 Service settings ...127 Settings in the Troubleshooting menu 127 Settings in the Resets menu 128 Firmware upgrades ...128 Appendix A Service and support ...129 Hewlett-Packard limited warranty statement 130 Customer - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 12
x ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 13
1 Overview ● Introduction ● HP LaserJet Analog Fax Accessory 500 features ● Parts included with the fax accessory ENWW 1 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 14
more information, see www.hp.com/go/ ljanalogfaxaccessory500_manuals. This guide describes the fax functions of this product and provides information on product specifications and regulatory information. You should save this guide so that you can refer back to instructions on specific fax features - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 15
fax printing and fax forwarding (HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series) ENWW HP LaserJet Analog Fax Accessory 500 features - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 16
Fax Driver Guide (on CD) ● Phone cord(s) (cords vary depending on the country/region) NOTE: The Send Fax Driver allows you to send a fax directly from your PC to a network connected product. Installation of this driver is optional. See the Send Fax Driver Guide on the CD for further instructions - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 17
2 HP Color LaserJet CM3530 MFP Series ● Install the fax accessory in the HP Color LaserJet CM3530 MFP Series ● Connect the fax accessory to a phone line ● Verify fax operation ● Required fax settings ● Remote fax configuration ● Fax settings ● Use fax ● Solve fax problems ENWW 5 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 18
Install the fax accessory in the HP Color LaserJet CM3530 MFP Series 1. Turn the product off. 2. Disconnect all power and interface cables. NOTE: This illustration might not show all the cables. 6 Chapter 2 HP Color LaserJet CM3530 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 19
of the formatter in your hand. Avoid touching components on the formatter board or the fax accessory card. ENWW Install the fax accessory in the HP Color LaserJet CM3530 MFP Series 7 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 20
the formatter. Place the fax accessory into the support. Press down so the fax-accessory is securely seated in the support. Verify that the telephone connector on the fax accessory aligns with the opening on the metal frame of the formatter. 8 Chapter 2 HP Color LaserJet CM3530 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 21
, ensure the formatter board is aligned in the tracks at the top and the bottom of the opening. ENWW Install the fax accessory in the HP Color LaserJet CM3530 MFP Series 9 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 22
10. Reconnect the power cable and interface cables, and turn the product on. 10 Chapter 2 HP Color LaserJet CM3530 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 23
: HP recommends using the phone cord that comes with the fax accessory to ensure that the accessory functions correctly. Follow these instructions to legal requirement for fax. Fax Configuration Wizard The Fax Configuration Wizard guides you through a step-by-step procedure to configure fax settings - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 24
any settings made in the embedded Web server. Fax setup menu Set the required fax settings by accessing the Administration menu on the control panel. Touch the Initial Setup menu, and then touch the Fax , you are prompted for this information. 12 Chapter 2 HP Color LaserJet CM3530 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 25
1. On the control panel, scroll to and touch the Administration icon to open the Administration menu. 2. Scroll to and touch Initial Setup to display the setup settings menu. 3. Touch Fax Setup to display the Fax Setup menu and touch Required Settings. 4. Touch Country/region to display the list of - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 26
User Guide available under the Self Help and Documentation tab at www.hp.com/go/ webjetadmin. HP MFP Digital Sending Software Configuration Utility To access the analog MFP fax settings by using the DSS configuration utility, perform the following steps. 14 Chapter 2 HP Color LaserJet CM3530 MFP - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 27
capabilities on the product, select the Enable Fax Send option. To access Analog-fax settings, select Internal Modem in the Fax Send Method HP MFP Digital Sending Software Configuration Utility, see the HP MFP Digital Sending Software User Guide or the HP MFP Digital Sending Software Support Guide - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 28
settings. 6. Touch Tone (default) to set the fax for tone dialing, or touch Pulse to set the fax for pulse dialing. 7. Touch Save. 16 Chapter 2 HP Color LaserJet CM3530 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 29
Set the redial interval The redial interval setting selects the number of minutes between retries if the number dialed is busy or not answering. Busy can also indicate a communication error. NOTE: You might observe a redial message on the control panel when both the Redial-on-Busy, Redial-on-No- - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 30
to the top of the page. 7. Touch Save. Set a dialing prefix The dialing prefix setting allows you to enter a prefix number (such as a "9" to access an outside line) when dialing. This prefix number is automatically added to all phone numbers when dialed. NOTE: You might need a pause between the - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 31
● Change the background setting ● Change the light/dark setting ● Activate Fax Number Speed Dial Matching ● Set the error correction mode ● Set billing codes Activate Fax Number Confirmation When fax number confirmation is enabled, the fax number must be entered twice to ensure that it was entered - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 32
is, therefore, the preferred setting for shorter faxing times. However, JBIG might cause compatibility problems when communicating with some older fax machines, in which case you might need to disable setting. 5. Touch OK to accept the setting. 20 Chapter 2 HP Color LaserJet CM3530 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 33
Error Correction Mode to see the settings. 5. Touch Enabled (default) to enable error correction mode, or touch Disabled to disable correction mode. Set billing codes The billing-code setting, when enabled, prompts the user to enter a number when sending a fax. This number is placed in the billing - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 34
Billing Codes to see the billing code settings. 5. Touch Custom to enable billing codes. NOTE: If you want to disable billing codes, touch outgoing fax resolution setting determines the maximum resolution supported by the receiving fax. The fax accessory HP Color LaserJet CM3530 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 35
NOTE: The higher the resolution, the longer the transmission time required. 1. On the control panel, scroll to and touch the Administration icon to open the Administration menu. 2. Touch Default Job Options. 3. Touch Default Fax Options. 4. Scroll to and touch Fax Send. 5. Touch Resolution to see - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 36
the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Default Job Options ● Original Size 3. Touch one of the following options: 24 Chapter 2 HP Color LaserJet CM3530 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 37
● Any size (default) ● Letter (8.5x11) ● Mixed Letter/Legal ● Legal (8.5 x 14) ● Executive (7.25 x 10.5) ● Statement (8.5 x 5.5) ● Oficio (8.5 x 13) ● A4 (210x297 mm) ● A5 (148x210 mm) ● B5 (257x182 mm) ● 16k (197x273 mm) ● DPostcard JIS (148x200 mm) ● Oficio (216 x 340 mm) 4. Touch the Save button. - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 38
● Default Job Options ● Optimize Text/Picture 3. Touch one of the following options: ● Manually adjust (default) ● Text ● Printed picture ● Photograph 4. Touch the Save button. Job build the following menus: ● Fax Settings ● Fax Send Settings 26 Chapter 2 HP Color LaserJet CM3530 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 39
● Default Job Options ● Blank Page Suppression 3. Touch one of the following options: ● Disabled (default) ● Enabled 4. Touch the Save button. Receive fax settings Use the Fax Receive Setup menu to configure the following features: ● Fax receive setup ● Enable or disable the fax printing schedule ● - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 40
place. If you loose your PIN, you must contact HP Service Support for information on how to reset the PIN. For more information, see Customer support on page 131. 6. Touch the green plus sign to To add additional numbers, repeat steps 5 and 6. 28 Chapter 2 HP Color LaserJet CM3530 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 41
transmitted to the product and printed. If no fax is held, a No Fax is Available message will be displayed. If the fax machine does not support the polling feature, a Poll Invalid error message will be shown. ENWW Fax settings 29 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 42
Options and then Default Fax Options. 3. Touch Fax Receive to see the Fax Receive setting. 4. Touch Stamp Received Faxes to see the settings. 30 Chapter 2 HP Color LaserJet CM3530 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 43
Email Address feature, the SMTP server must be configured, and responding, on the product. For information about configuring the SMTP server, see the product user guide. ENWW Fax settings 31 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 44
SMTP server must be responding. For information about configuring the SMTP server, see the product user guide. Enable the Fax Archive feature 1. Open the embedded Web server by typing the product IP Receive to display the Fax Receive screen. 32 Chapter 2 HP Color LaserJet CM3530 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 45
5. Touch Fax Forwarding to display the PIN screen. 6. Using the keypad, type the PIN (at least four digits), and then touch OK to display the Fax Forwarding screen. 7. Touch Fax Forwarding. 8. Touch Custom and touch Save to display the Set Fax Forwarding screen. 9. Touch Forward to Number to display - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 46
Speed Dial List (scroll to display other entries) 13 Current Date and Time 14 Touch to access additional Fax Settings for current job 15 Press for Details of Selected Recipient 16 Press to keyboard or enter from control panel keypad1 34 Chapter 2 HP Color LaserJet CM3530 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 47
● Enter numbers manually. ● Enter numbers using speed dial. ● Enter numbers using the phone book (available only if HP MFP Digital Sending Software the numeric keypad, include any pauses or other numbers, such as area codes, access codes for numbers outside a PBX system (usually a 9 or 0), or a - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 48
second pause after a prefix number (such as a "9" or "0") to allow the internal phone system time to access an outside line before the remainder of the number is dialed. To enter a comma, press the Pause button the product home screen displays. 36 Chapter 2 HP Color LaserJet CM3530 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 49
not display. To configure the product for use with the HP MFP Digital Sending Configuration software, see the HP MFP Digital Sending Software User Guide or the HP MFP Digital Sending Software Support Guide, which is available at www.hp.com/go/digitalsending. Also, when Authentication is enabled from - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 50
fax phone book that is supplied through the Digital Sending Service (DSS) and the Address Book Manager (ABM). Check the HP Web site to determine if firmware updates are available for your product. NOTE: If you , refer to the EWS documentation. 38 Chapter 2 HP Color LaserJet CM3530 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 51
Cancel a fax 1. Press the red Stop button on the control panel. The Job Status screen opens. NOTE: A short delay might occur before the job displays in the list of jobs on the Job Status screen after the fax job has finished scanning. 2. Touch the drop-down menu, and touch the Outgoing faxes option. - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 52
A Fax Call Report only generates Job numbers for final attempts. If one of these reports is printed manually from the menu and the last call was neither the final attempt nor a Voice call the Job number Print the fax activity log on page 52. 40 Chapter 2 HP Color LaserJet CM3530 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 53
The first time you access either setting, you will be required to create a PIN. After you create that PIN, it is used to access both features. That your PIN, you must contact HP Service Support for information about how to reset the PIN. For more information, see Customer support on page 131. 1. On - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 54
this setting. The following are suggested changes in settings for the HP LaserJet Analog Fax Accessory 500 when it is connected to a VoIP service: ● Start off with the fax set in V.34 mode and reliability, contact your VoIP provider for help. 42 Chapter 2 HP Color LaserJet CM3530 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 55
HP MFP Digital Sending Software Configuration utility to enable the analog-fax feature. The accessory is not operating correctly. Check the fax accessory status. If the status is NON-OPERATIONAL, new firmware board. Contact your HP service representative for service. ENWW Solve fax problems 43 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 56
for instructions on clearing jams. The volume for sounds coming from the The volume setting needs to be fax accessory is too high or too low. adjusted. See Set the ringer volume on page 27 for information about changing the sound volume settings. 44 Chapter 2 HP Color LaserJet CM3530 MFP Series - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 57
entry for the job appears in the fax log. Print the fax activity log, and check the Result column for jobs with a Pending designation. Problems with receiving faxes Incoming fax calls are not being answered by the fax accessory (no fax detected). Cause Solution The rings-to-answer setting might - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 58
working. A voice-messaging service might be interfering with the fax accessory toner or runs out of toner. Any faxes received are stored in memory and print after the toner has been replaced. For other product printing problems, see the product user guide. 46 Chapter 2 HP Color LaserJet CM3530 MFP - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 59
codes If a fax problem occurs which prevents or interrupts sending or receiving of a fax, an error code is generated that will help in determining the cause of the problem. Error codes > Information and Administration > Troubleshooting menus). The numeric code is shown in parentheses after the - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 60
can be set to print whenever a fax error occurs. To print or configure the Fax T.30 Trace, touch Administration, Troubleshooting, and then Fax T.30 Trace. You can then print the report for the last fax or configure when to print the T.30 trace. 48 Chapter 2 HP Color LaserJet CM3530 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 61
fax modem persists, contact service. to product. Lost if the error persists, contact service. Unable to read or write service. Incompatible page width, or page had the error persists, contact service. Out of RAM ; if the error persists, contact service. A power failure occurred during the - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 62
if the error persists, contact service. Lost telephone connection or Have ; if the error persists, contact service. Unable to read or write image the error persists, contact service. Out of RAM memory fax resent; if the error persists, contact service. A power failure occurred during the fax - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 63
no printed indication other than the touchscreen status-bar message, that a fax failed to be transmitted unless you print a fax activity log. ENWW Solve fax problems 51 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 64
sent, pending, or failed to send which includes error type and code) The database stores the most recent 500 fax entries (older a fax session could be a sent fax, received fax, or firmware upgrades. Depending on the activity, there might be fewer than 500 HP Color LaserJet CM3530 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 65
settings These items in the control-panel menus can help with troubleshooting if the corrective action taken under the Error Codes section is unsuccessful. They are intended to be used when an HP service representative is assisting you. Settings in the Initial Setup menu Open the Administration - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 66
by an HP technical support agent as adjustment procedures associated with it is beyond the scope of this guide. Ring codes and other information that might be useful in troubleshooting a particular problem related to sending or receiving a FAX. The report contents might be requested by an HP service - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 67
baud rate, ring-burst off time, V.34, speaker mode, and transmit signal loss. Firmware upgrades The firmware on the fax accessory can be updated. Fax firmware updates occur as part of an overall product firmware update. See the product user guide for more information. ENWW Solve fax problems 55 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 68
56 Chapter 2 HP Color LaserJet CM3530 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 69
3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW 57 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 70
cables. NOTE: This illustration might not show all the cables. 58 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 71
3. Locate the thumb screws on the formatter board in the rear of the product. 4. Unscrew the thumb screws and pull the formatter from the product. CAUTION: The formatter board and the fax accessory card contain parts that are sensitive to electrostatic discharge (ESD). When handling the formatter - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 72
is aligned in the tracks at the top and the bottom of the opening. 60 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 73
9. Reconnect the power cable and interface cables, and turn the product on. Install the fax accessory in the HP Color LaserJet M4555 MFP Series 1. Turn the product off. ENWW Install the fax accessory 61 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 74
the thumb screws on the formatter board in the rear of the product. 62 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 75
4. Unscrew the thumb screws and pull the formatter from the product. CAUTION: The formatter board and the fax accessory card contain parts that are sensitive to electrostatic discharge (ESD). When handling the formatter board or the fax accessory card, use static protection such as the following: 1) - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 76
the power cable and interface cables, and turn the product on. 1 2 64 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 77
Install the fax accessory in the HP LaserJet Enterprise 500 MFP Series 1. Turn the product off, and then disconnect all power and interface cables. 2. Remove the formatter cover at the right rear of the product. 3. Using - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 78
cage first. 6. Connect the fax accessory cable to the formatter. 66 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 79
the cage cover. 8. Replace the formatter cover. 9. Reconnect all power and interface cables, and then turn the product on. Install the fax accessory in the HP LaserJet Enterprise 500 Color MFP Series 1. Turn the product off. ENWW Install the fax accessory 67 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 80
out of the product. 5. Remove the fax accessory from its packaging. 68 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 81
6. Locate the fax accessory connector openings on the formatter. Align the connectors on the fax accessory with the openings on the formatter, and then push down firmly. 7. Connect the fax accessory cable to the formatter. NOTE: The fax accessory cable must be routed under the plastic tab on the - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 82
product on. 11. Plug in a modem telephone cable to the fax slot. 70 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 83
Install the fax accessory in the HP LaserJet Enterprise M725 MFP Series 1. Turn the product off, and then disconnect the cord from the electrical outlet. 2. Disconnect the USB and network cables. 3. Loosen the thumbscrews on the formatter, and then unscrew them. ENWW Install the fax accessory 71 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 84
the rear of the product, and then slide the board into the product. 72 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 85
8. Tighten the thumbscrews. 9. Connect the USB and network cables to the product. 10. Connect the cord to the electrical outlet, and then turn the product on. 11. Plug in a modem telephone cable to the fax slot. ENWW Install the fax accessory 73 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 86
instructions access the Fax Setup Wizard by following these steps: 1. From the Home screen, touch the Initial Setup button. 2. Touch the Fax Setup Wizard menu. 74 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 87
option to hide the Initial Setup button appears on the Home screen. Access the Fax Setup Wizard after initial setup through the control panel by wish to use analog fax when LAN fax is enabled, use the HP MFP Digital Sending Software Configuration Utility or the product embedded Web server to disable - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 88
a Time Format option. 5. Touch the Save button to save the settings. 76 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 89
once. For information about this feature, see the Web Jetadmin User Guide available under the Self Help and Documentation tab at www.hp.com/go/ webjetadmin. HP MFP Digital Sending Software Configuration Utility To access the analog MFP fax settings by using the DSS configuration utility, perform the - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 90
HP MFP Digital Sending Software Support Guide. NOTE: Depending on the capabilities and settings of your fax method, some of these options might not be available or configurable. 78 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 91
settings Use the Fax Send Setup menu to configure the following features: ● Fax dialing settings ● General fax send settings ● Default job options ● Billing codes Fax dialing settings Set the fax dial volume Use the Fax Dial Volume setting to control the product's dialing volume level when sending - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 92
and touch the Administration button. 2. Open the following menus: 80 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 93
● Fax Settings ● Fax Send Settings ● Fax Send Setup ● Fax Dialing Settings 3. Touch the Redial Interval text box to display the keypad. 4. Enter the value (1-5, default is 5) and touch the OK button. 5. Touch the Save button. Set redial on error The Redial on error feature sets the number of times a - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 94
enter a prefix number (such as a "9" to access an outside line) when dialing. This prefix number HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 95
faxes from a PC. This feature is enabled by default. If this feature is disabled, use the following steps to enable: NOTE: The PC fax send driver must be installed on the computer from where the faxes will be sent. 1. From the Home screen, scroll to and touch the Administration button. 2. Open - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 96
off error correction only if you are having trouble sending or receiving a fax and if you are HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 97
● Fax Send Setup ● General Fax Send Settings 3. Touch the Error Correction Mode check box to enable error correction mode if it is disabled (unchecked). 4. Touch the Save button. Default job options The following default job options are available for configuration: ● Image Preview ● Resolution ● - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 98
fax resolution setting determines the maximum resolution supported by the receiving fax. The fax HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 99
4. Touch the Orientation button to set the page orientation. 5. Touch the Save button. Notification Notification selects when and how you are notified of the status of an outgoing fax. This setting applies to the current fax only. To change the setting permanently, change the default setting. 1. - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 100
to and touch the Administration button. 2. Open the following menus: 88 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 101
the following menus: ● Fax Settings ● Fax Send Settings ● Default Job Options ● Optimize Text/Picture 3. Touch one of the following options: ● Manually adjust (default) ● Text ● Printed picture ● Photograph 4. Touch the Save button. Job build Use the Job build feature to combine multiple originals - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 102
edit billing codes, touch the Allow users to edit billing codes feature. 90 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 103
touch the OK button. 6. Touch the Minimum Length text box to open the keypad. 7. Type the minimum number of digits you want in the billing code, and then touch the OK button. 8. Touch the Save button. Receive fax settings Use the Fax Receive Setup menu to configure the following features: ● Fax - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 104
default is 1). NOTE: If you have ring detection problems, set the Ring-To-Answer to 2. 4. Touch HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 105
settings to enhance scanned images in several ways. The following settings can be adjusted: ● Adjust sharpness ● Erase edges ● Automatic color detection ● Automatic page cropping ● Automatic image orientation ● Automatic tone adjustment Adjust sharpness Adjust the Sharpness setting to clarify or - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 106
, touch the More Options button again to scroll to the next page. 94 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 107
5. Select a color setting from the list of options. 6. Touch the OK button to save the changes. 7. Touch the Start button to begin scanning. Automatic page cropping The - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 108
and minute values when incoming faxes will be printed or stored. 96 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 109
10. Touch the Event Days buttons for the days to apply the fax printing schedule. 11. Touch the OK button. 12. Touch the Save button to save the fax printing schedule. 13. Touch the Save button to enable fax printing schedule. NOTE: Only one fax printing schedule can be applied per day. Block - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 110
date, time, phone number, and page number on each incoming page. 98 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 111
1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Receive Settings ● Default Job Options ● Stamp Received Faxes 3. Touch the Disabled option (default) to disable the stamp, or touch the Enabled option to enable the stamp. 4. - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 112
to and touch the Administration button. 2. Open the following menus: 100 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 113
at the bottom of the page. Enable fax forwarding 1. Open a Web browser, and then enter the product IP address in the address line. 2. When the HP Embedded Web Server opens, click the Fax tab. 3. Click the Fax Archive and Forwarding link. 4. In the Fax Forwarding area, click the Enable Fax Forwarding - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 114
HP support the polling feature, a Poll Invalid error message will be shown. 102 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 115
main screen 2 Send Fax - press to send fax to recipients 3 Backspace/Delete Number 4 Enter Number into Recipient List 5 Status Message Bar 6 Access fax address book 7 Speed Dial Search by Number 8 Image Preview 9 Help - touch to display help selections 10 Speed Dial - Edit Key 11 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 116
manually. codes, access codes for numbers outside a PBX system (usually a 9 104 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP ENWW Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 117
Answer features are set, the fax will not be deleted until all retries fail or the fax is sent successfully. Send a fax by entering numbers manually 1. Place the document in the automatic document feeder (ADF) or on the scanner glass. 2. From the Home screen, touch the Fax button. You may be - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 118
to the letter N. 1. From the Home screen, touch the Fax button. 106 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 119
2. Touch the Speed Dial Search button. This button looks like a magnifying glass and is located to the right of the Speed Dial button. 3. Type the first letters of the speed dial name to search for. As matches are found, the list at the top of the search screen is populated. If necessary, scroll to - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 120
list 1. From the Home screen, scroll to and touch the Fax button. 108 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 121
2. Touch the Speed Dials button to display the Speed Dial screen. 3. Touch a Speed Dial Number. 4. Touch the Speed Dial Name box to display the keyboard. 5. Type a name for the speed dial. 6. Touch the down arrow on the Speed Dial Name box to open the drop down menu. 7. Touch the Fax Number option. - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 122
screen. 3. Touch a Speed Dials number of the list to be deleted. 110 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 123
4. Touch the Delete button. 5. Touch the Yes button to confirm the deletion of the speed dial list and to return to the Fax screen. Delete a single number from the speed dial list 1. From the Home screen, scroll to and touch the Fax button. 2. Touch the Speed Dials button to display the Speed Dial - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 124
screen. 3. Touch the Speed Dial number of the list to be edited. 112 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 125
. A Fax Call Report does not print for calls assumed to be voice calls. To view detailed fax call reports, see the log selection in the Troubleshooting menu. ENWW Use fax 113 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 126
is printed manually from the menu user guide. NOTE: Retrieved stored faxes can be accessed by HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 127
quality, so a fax transmission is more sensitive to a VoIP environment. The following are suggested changes in settings for the HP LaserJet Analog Fax Accessory 500 when it is connected to a VoIP service: ● Start off with the fax set in V.34 (Fast) mode and with Error Correction Mode (ECM) turned on - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 128
it rings the number of times set in the ringsto-answer setting. 116 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 129
problem is with the surge-protection device. Are you using a phone company voice-messaging service or an answering machine? If the rings-to-answer setting for the messaging service however, HP Digital firmware failure has been identified. The firmware should be updated. ENWW Solve fax problems 117 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 130
) and acknowledging with OK. Cancel faxes using the fax menu. 118 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 131
Problem Cause Solution No fax address book button appears. The fax address book feature has not been enabled. Use the HP MFP Digital Sending Software Configuration utility to enable the fax address book feature. Not able to locate the Fax settings in HP Web Jetadmin. Fax settings in HP Web - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 132
. Try to make a phone call to ensure the phone line is working. 120 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 133
codes If a fax problem occurs which prevents or interrupts sending or receiving of a fax, an error code is generated that will help in determining the cause of the problem. Error codes the error code. A detailed description of some error codes and the appropriate action can be found at www.hp.com by - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 134
, Troubleshooting, and then Fax T.30 Trace. You can then print the report for the last fax or configure when to print the T.30 trace. 122 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 135
fax; if the error persists, contact service. NOTE: This does not necessarily indicate fax; if the error persists, contact service. Unable to read or write the fax contact service. Incompatible page width, or page had too many if the error persists, contact service. Out of RAM memory on - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 136
verify fax machine is on and connected; then try resending fax. 124 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 137
if the error persists, contact service. Lost telephone connection or Have ; if the error persists, contact service. Unable to read or write image the error persists, contact service. Out of RAM memory fax resent; if the error persists, contact service. A power failure occurred during the fax - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 138
Log ● Billing Codes Report ● Blocked Fax received fax, or firmware upgrades. Depending on HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 139
if the corrective action taken under the Error Codes section is unsuccessful. They are intended to be used when an HP service representative is assisting you. Settings in the Troubleshooting menu Open the Administration menu, and then select the Troubleshooting menu. ENWW Solve fax problems 127 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 140
product firmware update. See the product user guide for more information. 128 Chapter 3 HP Color LaserJet CM 4540 MFP Series, HP Color LaserJet Enterprise M4555 MFP Series, HP LaserJet Enterprise 500 MFP Series, HP LaserJet Enterprise 500 Color MFP Series, and HP LaserJet Enterprise M725 MFP Series - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 141
A Service and support ● Hewlett-Packard limited warranty statement ● Customer support ENWW 129 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 142
warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 143
/region Have the product name, serial number, date of purchase, and problem description ready. Get 24-hour Internet support Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/support/. www.hp.com/go/ljanalogfaxaccessory500_manuals ENWW Customer - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 144
132 Appendix A Service and support ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 145
B Specifications ● Fax accessory product specifications ● Replacement parts and accessories ENWW 133 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 146
specifications Operating environment Storage environment Fax specifications Fax compatibility Phone connector Compression methods Transmission speeds and standards supported Modem speed Speed dialing Fax resolution, (send and receive) ● Temperature: 10 to 32.5° C (50 to 91° F) ● Relative - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 147
Replacement parts and accessories You can obtain replacement parts for the fax accessory by contacting your sales representative or your Hewlett-Packard dealer. ENWW Replacement parts and accessories 135 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 148
136 Appendix B Specifications ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 149
C Regulatory information ● Environmental Product Stewardship Program ● Declaration of conformity ● FCC regulations ● Additional FCC statement for telecom products (US) ● Japan Telecom Mark ● Telephone Consumer Protection Act (US) ● Canadian DOC regulations ● Industry Canada CS-03 requirements ● EU - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 150
point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service, or go to: www.hp.com/recycle. For more information To obtain information about these environmental topics: ● Product environmental profile sheet for this - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 151
Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP Analog Fax Accessory 500 Regulatory Model Number:2) BOISB-0703-00 Product Options All Toner Cartridge/Image Drum N/A conforms to the following Product Specifications: SAFETY: IEC 60950-1:2005 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 152
17050-1 and EN 17050-1: DoC# BOISB-0703-00-rel.12.0 Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh, HQ-TRE, Herrenberger Straße 140, 71034 Böblingen, Germany http://www.hp.com/go/certificates Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 153
and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation : Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment. Use of a shielded - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 154
for you to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please see the numbers in this manual for repair and (or) warranty information. If the trouble is causing harm to the telephone network, the telephone company may - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 155
Telephone Consumer Protection Act (US) The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains, in a margin at the top or bottom of each transmitted - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 156
compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated the devices does not exceed five (5.0). The standard connecting arrangement code (telephone jack type) for equipment with direct connections to the - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 157
on the correct setting being selected by the customer in preparation of its connection to the PSTN. Please follow the instructions provided in the user manual. If you experience network compatibility issues, please contact your equipment supplier or HewlettPackard help desk in the country/region of - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 158
another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment may not provide for the effective hand-over of a call to another device connected to the same line. This equipment shall not - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 159
EMI statement (Taiwan) VCCI statement (Japan) EMC statement (China) ENWW EMI statement (Taiwan) 147 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 160
EMC statement (Korea) 148 Appendix C Regulatory information ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 161
Substances Table (China) ENWW Substances Table (China) 149 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 162
150 Appendix C Regulatory information ENWW - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 163
colored paper 20 removing from transmitted faxes 20 batteries included 138 billing code report printing 52, 127 billing codes HP 131 content orientation 24, 87 conventions, document 2 country/region 12 customer support 11 connecting phone line 11 feeding problems 44, 118 printing 114 receiving 108 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 164
, low quality 35, 104 group dial. See speed dial H HP Color LaserJet CM 3530 5 HP Color LaserJet CM 4540 57 HP Color LaserJet Enterprise M4555 57 HP LaserJet Enterprise 500 57 HP LaserJet Enterprise 500 Color 57 HP LaserJet Enterprise M725 MFP Series 57 I image adjustment 25, 88 image preview 85 - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 165
phone book numbers 37 service settings 53, 127 set sides fax settings 100 settings background 20 billing codes 21, 90 date and support 131 suppression blank page 26 T T.30 Trace report 53, 127 Taiwan EMI statement 147 text/picture 89 optimize 25 tips 2 tone dialing setting 16, 79 troubleshooting - HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 166
- HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 167
- HP LaserJet Enterprise MFP M630 | LaserJet Analog Fax Accessory 500 - Fax Guide - Page 168
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ANALOG FAX ACCESSORY 500
Fax Guide