IBM 8862 Hardware Maintenance Manual - Page 102

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Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 01298001 (No update data for processor 1) 1. Ensure all microprocessors are the same cache size. 2. Reflash BIOS code. 3. Microprocessor 1. 01298002 (No update data for processor 2) 1. Ensure all microprocessors are the same cache size. 2. Reflash BIOS code. 3. Microprocessor 2. 01298004 (No update data for processor 3) 1. Ensure all microprocessors are the same cache size. 2. Reflash BIOS code. 3. Microprocessor 3. 01298005 (No update data for processor 4) 1. Ensure all microprocessors are the same cache size. 2. Reflash BIOS code. 3. Microprocessor 4. 01298101 (Bad update data for processor 1) 1. Ensure all microprocessors are the same cache size. 2. Reflash BIOS code. 3. Microprocessor 1. 01298102 (Bad update data for processor 2) 1. Ensure all microprocessors are the same cache size. 2. Reflash BIOS code. 3. Microprocessor 2. 01298103 (Bad update data for processor 3) 1. Ensure all microprocessors are the same cache size. 2. Reflash BIOS code. 3. Microprocessor 3. 01298104 (Bad update data for processor 4) 1. Ensure all microprocessors are the same cache size. 2. Reflash BIOS code. 3. Microprocessor 4. 0I298200 (Processor speed mismatch) v Ensure all microprocessors are the same cache size. I9990301 (Fixed disk sector error) 1. Hard disk drive 2. SCSI backplane 3. Cable 4. I/O board I9990305 (Operating system not found) 1. Verify a bootable operating system is installed. 2. Run diagnostic programs. 3. Hard disk drive. 4. SCSI backplane. 5. Cable. 6. I/O board. I9990650 (AC power has been restored) 1. Check cables. 2. Check for interruption of power supply. 3. Power cable. 4. Power backplane. 92 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide

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Note:
See
Chapter
7,
“Parts
listing,
Types
8861,
8862,”
on
page
139
to
determine
which
components
are
replaceable
by
the
customer
and
which
components
must
be
replaced
by
an
IBM
field
service
technician.
Error
code/symptom
FRU/action
01298001
(No
update
data
for
processor
1)
1.
Ensure
all
microprocessors
are
the
same
cache
size.
2.
Reflash
BIOS
code.
3.
Microprocessor
1.
01298002
(No
update
data
for
processor
2)
1.
Ensure
all
microprocessors
are
the
same
cache
size.
2.
Reflash
BIOS
code.
3.
Microprocessor
2.
01298004
(No
update
data
for
processor
3)
1.
Ensure
all
microprocessors
are
the
same
cache
size.
2.
Reflash
BIOS
code.
3.
Microprocessor
3.
01298005
(No
update
data
for
processor
4)
1.
Ensure
all
microprocessors
are
the
same
cache
size.
2.
Reflash
BIOS
code.
3.
Microprocessor
4.
01298101
(Bad
update
data
for
processor
1)
1.
Ensure
all
microprocessors
are
the
same
cache
size.
2.
Reflash
BIOS
code.
3.
Microprocessor
1.
01298102
(Bad
update
data
for
processor
2)
1.
Ensure
all
microprocessors
are
the
same
cache
size.
2.
Reflash
BIOS
code.
3.
Microprocessor
2.
01298103
(Bad
update
data
for
processor
3)
1.
Ensure
all
microprocessors
are
the
same
cache
size.
2.
Reflash
BIOS
code.
3.
Microprocessor
3.
01298104
(Bad
update
data
for
processor
4)
1.
Ensure
all
microprocessors
are
the
same
cache
size.
2.
Reflash
BIOS
code.
3.
Microprocessor
4.
0I298200
(Processor
speed
mismatch)
v
Ensure
all
microprocessors
are
the
same
cache
size.
I9990301
(Fixed
disk
sector
error)
1.
Hard
disk
drive
2.
SCSI
backplane
3.
Cable
4.
I/O
board
I9990305
(Operating
system
not
found)
1.
Verify
a
bootable
operating
system
is
installed.
2.
Run
diagnostic
programs.
3.
Hard
disk
drive.
4.
SCSI
backplane.
5.
Cable.
6.
I/O
board.
I9990650
(AC
power
has
been
restored)
1.
Check
cables.
2.
Check
for
interruption
of
power
supply.
3.
Power
cable.
4.
Power
backplane.
92
IBM
xSeries
365
Types
8861,
8862:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide