IBM 8862 Hardware Maintenance Manual - Page 115

System-error, entries

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Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 405-xxx-00n (No good link! Check loopback plug) 1. Verify that the loopback plug is a gigabit loopback plug (see "Ethernet controller troubleshooting" on page 27). 2. Check for any loose connections between the loopback plug and the ethernet port. 415-xxx-000 (Failed Modem test) v Modem System-error log entries The system-error log is similar to an event log and can contain messages of three major types: Information Information messages do not require action and record significant system-level events. Example: 'System Complex Powered Up' Warning Warning messages indicate possible problems but do not require immediate action. Example: 'System over recommended ambient temperature' Error Error messages indicate system errors that may require attention. Example: 'Fan 2 not detected' System-error log messages can originate from several sources. v POST/BIOS v SMI handler v Service processor Each entry contains date and time information, which is useful in determining the nature of the occurrence. Chapter 6. Symptom-to-FRU index 105

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Note:
See
Chapter
7,
“Parts
listing,
Types
8861,
8862,”
on
page
139
to
determine
which
components
are
replaceable
by
the
customer
and
which
components
must
be
replaced
by
an
IBM
field
service
technician.
Error
code/symptom
FRU/action
405-xxx-00n
(No
good
link!
Check
loopback
plug)
1.
Verify
that
the
loopback
plug
is
a
gigabit
loopback
plug
(see
“Ethernet
controller
troubleshooting”
on
page
27).
2.
Check
for
any
loose
connections
between
the
loopback
plug
and
the
ethernet
port.
415-xxx-000
(Failed
Modem
test)
v
Modem
System-error
log
entries
The
system-error
log
is
similar
to
an
event
log
and
can
contain
messages
of
three
major
types:
Information
Information
messages
do
not
require
action
and
record
significant
system-level
events.
Example:
’System
Complex
Powered
Up’
Warning
Warning
messages
indicate
possible
problems
but
do
not
require
immediate
action.
Example:
’System
over
recommended
ambient
temperature’
Error
Error
messages
indicate
system
errors
that
may
require
attention.
Example:
’Fan
2
not
detected’
System-error
log
messages
can
originate
from
several
sources.
v
POST/BIOS
v
SMI
handler
v
Service
processor
Each
entry
contains
date
and
time
information,
which
is
useful
in
determining
the
nature
of
the
occurrence.
Chapter
6.
Symptom-to-FRU
index
105