IBM 8862 Hardware Maintenance Manual - Page 113

Diagnostic

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Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 201-XXX-Y33 (Multiple DIMM failure in Port 2 Bank 3; see "Memory modules" on page 39) 1. Isolate failing DIMM: a. Replace a DIMM in bank with a ″known good″ DIMM. b. Rerun memory diagnostic for the failing bank. c. If test fails, mark replaced DIMM as ″good″ DIMM. d. If test passes, mark replaced DIMM as ″bad″ DIMM. e. If DIMM tested is ″bad″, remove it and replace it. f. If DIMM tested is ″good″, do not replace it. 2. Repeat steps 1a through 1f with other DIMMs in failing bank until error is fixed. 3. If error is not fixed, replace memory cassette. 201-XXX-Y34 (Multiple DIMM failure in Port 2 Bank 4; see "Memory modules" on page 39) 1. Isolate failing DIMM: a. Replace a DIMM in bank with a ″known good″ DIMM. b. Rerun memory diagnostic for the failing bank. c. If test fails, mark replaced DIMM as ″good″ DIMM. d. If test passes, mark replaced DIMM as ″bad″ DIMM. e. If DIMM tested is ″bad″, remove it and replace it. f. If DIMM tested is ″good″, do not replace it. 2. Repeat steps 1a through 1f with other DIMMs in failing bank until error is fixed. 3. If error is not fixed, replace memory cassette. 202-xxx-00n (Failed System Cache test) 1. Microprocessor n 2. SMP board 204-198-000 (Test Aborted) 1. Run Quick Memory Test Diagnostic All Banks. 2. System BIOS code problem; see PCDR log. 3. Memory cassette. 204-210-000 (Test Failed) 1. Run Quick Memory Test Diagnostic All Banks. 2. If test runs without failure, update system BIOS code. 3. Memory cassette. 206-xxx-000 (Failed Diskette Drive test) 1. Rerun test with a different diskette. 2. Diskette drive 3. Media Bay card 215-xxx-000 (Failed CD-ROM test) 1. Rerun test with a different CD. 2. CD-ROM drive 3. Media Bay card 217-xxx-000 (Failed BIOS Fixed Disk test) v Hard disk drive 1 Note: If RAID is configured, the fixed disk number refers to the RAID logical array. 217-xxx-001 (Failed BIOS Fixed Disk test) v Hard disk drive 2 Note: If RAID is configured, the fixed disk number refers to the RAID logical array. 217-xxx-002 (Failed BIOS Fixed Disk test) v Hard disk drive 3 Note: If RAID is configured, the fixed disk number refers to the RAID logical array. Chapter 6. Symptom-to-FRU index 103

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Note:
See
Chapter
7,
“Parts
listing,
Types
8861,
8862,”
on
page
139
to
determine
which
components
are
replaceable
by
the
customer
and
which
components
must
be
replaced
by
an
IBM
field
service
technician.
Error
code/symptom
FRU/action
201-XXX-Y33
(Multiple
DIMM
failure
in
Port
2
Bank
3;
see
“Memory
modules”
on
page
39)
1.
Isolate
failing
DIMM:
a.
Replace
a
DIMM
in
bank
with
a
″
known
good
″
DIMM.
b.
Rerun
memory
diagnostic
for
the
failing
bank.
c.
If
test
fails,
mark
replaced
DIMM
as
″
good
″
DIMM.
d.
If
test
passes,
mark
replaced
DIMM
as
″
bad
″
DIMM.
e.
If
DIMM
tested
is
″
bad
″
,
remove
it
and
replace
it.
f.
If
DIMM
tested
is
″
good
″
,
do
not
replace
it.
2.
Repeat
steps
1a
through
1f
with
other
DIMMs
in
failing
bank
until
error
is
fixed.
3.
If
error
is
not
fixed,
replace
memory
cassette.
201-XXX-Y34
(Multiple
DIMM
failure
in
Port
2
Bank
4;
see
“Memory
modules”
on
page
39)
1.
Isolate
failing
DIMM:
a.
Replace
a
DIMM
in
bank
with
a
″
known
good
″
DIMM.
b.
Rerun
memory
diagnostic
for
the
failing
bank.
c.
If
test
fails,
mark
replaced
DIMM
as
″
good
″
DIMM.
d.
If
test
passes,
mark
replaced
DIMM
as
″
bad
″
DIMM.
e.
If
DIMM
tested
is
″
bad
″
,
remove
it
and
replace
it.
f.
If
DIMM
tested
is
″
good
″
,
do
not
replace
it.
2.
Repeat
steps
1a
through
1f
with
other
DIMMs
in
failing
bank
until
error
is
fixed.
3.
If
error
is
not
fixed,
replace
memory
cassette.
202-xxx-00n
(Failed
System
Cache
test)
1.
Microprocessor
n
2.
SMP
board
204-198-000
(Test
Aborted)
1.
Run
Quick
Memory
Test
Diagnostic
All
Banks.
2.
System
BIOS
code
problem;
see
PCDR
log.
3.
Memory
cassette.
204-210-000
(Test
Failed)
1.
Run
Quick
Memory
Test
Diagnostic
All
Banks.
2.
If
test
runs
without
failure,
update
system
BIOS
code.
3.
Memory
cassette.
206-xxx-000
(Failed
Diskette
Drive
test)
1.
Rerun
test
with
a
different
diskette.
2.
Diskette
drive
3.
Media
Bay
card
215-xxx-000
(Failed
CD-ROM
test)
1.
Rerun
test
with
a
different
CD.
2.
CD-ROM
drive
3.
Media
Bay
card
217-xxx-000
(Failed
BIOS
Fixed
Disk
test)
Note:
If
RAID
is
configured,
the
fixed
disk
number
refers
to
the
RAID
logical
array.
v
Hard
disk
drive
1
217-xxx-001
(Failed
BIOS
Fixed
Disk
test)
Note:
If
RAID
is
configured,
the
fixed
disk
number
refers
to
the
RAID
logical
array.
v
Hard
disk
drive
2
217-xxx-002
(Failed
BIOS
Fixed
Disk
test)
Note:
If
RAID
is
configured,
the
fixed
disk
number
refers
to
the
RAID
logical
array.
v
Hard
disk
drive
3
Chapter
6.
Symptom-to-FRU
index
103