IBM 8862 Hardware Maintenance Manual - Page 131

Error, symptoms

Page 131 highlights

Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Service Processor/RXE-100 message FRU/action PCI Expansion Unit X Side A or B: Power Supply X Power-Good Fault 1. Verify ac power is functioning correct.y. 2. Power supply. PCI Expansion Unit X Side A or B: Power Supply X Removed 1. Reinsert the referenced power supply in the RXE-100 2. Replace power supply X. 3. Replace power backplane. PCI Expansion Unit X Side A or B: Power supply current exceeded max spec value 1. Insert another power supply (if possible) and verify ac cord connections to the RXE-100 2. Remove devices consuming extraordinary power from the RXE-100. 3. Replace RXE-100 power backplane. PCI Expansion Unit X Side A or B: Power to v Remove adapters, one at a time. PCI Controller Not Adequate PCI Expansion Unit X Side A or B: Resetting v Refer to server diagnostics to check configuration. system due to an unrecoverable error PCI Expansion Unit X Side A or B: System Approaching Maximum Power Consumption 1. Insert another power supply (if possible) and verify ac cord connections to the RXE-100. 2. Remove devices consuming extraordinary power from the RXE-100. 3. Replace RXE-100 power backplane. PCI Expansion Unit X Side A or B: System Power Not Adequate v Remove adapters, one at a time. PCI Expansion Unit X Side A or B: System Running Nonredundant Power 1. Insert another power supply (if possible) and verify ac cord connections to the RXE-100. 2. Remove devices consuming extraordinary power from the RXE-100. 3. Replace RXE-100 power backplane. Error symptoms You can use the error symptom table to find solutions to problems that have definite symptoms. If you cannot find the problem in the error symptom charts, go to "Starting the diagnostic programs" on page 23 to test the computer. If you have just added new software or a new option and the computer is not working, use the following procedures before using the error symptom charts: 1. Check the operator information panel for the light path LEDs (see "Light path diagnostics" on page 18). 2. Remove the software or device that you just added. 3. Run the diagnostic tests to determine whether the computer is running correctly. 4. Reinstall the new software or new device. In the following table, if the entry in the FRU/action column is a suggested action, perform that action; if it is the name of a component, reseat the component and replace it if necessary. The most likely cause of the symptom is listed first. Chapter 6. Symptom-to-FRU index 121

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Note:
See
Chapter
7,
“Parts
listing,
Types
8861,
8862,”
on
page
139
to
determine
which
components
are
replaceable
by
the
customer
and
which
components
must
be
replaced
by
an
IBM
field
service
technician.
Service
Processor/RXE-100
message
FRU/action
PCI
Expansion
Unit
X
Side
A
or
B:
Power
Supply
X
Power-Good
Fault
1.
Verify
ac
power
is
functioning
correct.y.
2.
Power
supply.
PCI
Expansion
Unit
X
Side
A
or
B:
Power
Supply
X
Removed
1.
Reinsert
the
referenced
power
supply
in
the
RXE-100
2.
Replace
power
supply
X.
3.
Replace
power
backplane.
PCI
Expansion
Unit
X
Side
A
or
B:
Power
supply
current
exceeded
max
spec
value
1.
Insert
another
power
supply
(if
possible)
and
verify
ac
cord
connections
to
the
RXE-100
2.
Remove
devices
consuming
extraordinary
power
from
the
RXE-100.
3.
Replace
RXE-100
power
backplane.
PCI
Expansion
Unit
X
Side
A
or
B:
Power
to
PCI
Controller
Not
Adequate
v
Remove
adapters,
one
at
a
time.
PCI
Expansion
Unit
X
Side
A
or
B:
Resetting
system
due
to
an
unrecoverable
error
v
Refer
to
server
diagnostics
to
check
configuration.
PCI
Expansion
Unit
X
Side
A
or
B:
System
Approaching
Maximum
Power
Consumption
1.
Insert
another
power
supply
(if
possible)
and
verify
ac
cord
connections
to
the
RXE-100.
2.
Remove
devices
consuming
extraordinary
power
from
the
RXE-100.
3.
Replace
RXE-100
power
backplane.
PCI
Expansion
Unit
X
Side
A
or
B:
System
Power
Not
Adequate
v
Remove
adapters,
one
at
a
time.
PCI
Expansion
Unit
X
Side
A
or
B:
System
Running
Nonredundant
Power
1.
Insert
another
power
supply
(if
possible)
and
verify
ac
cord
connections
to
the
RXE-100.
2.
Remove
devices
consuming
extraordinary
power
from
the
RXE-100.
3.
Replace
RXE-100
power
backplane.
Error
symptoms
You
can
use
the
error
symptom
table
to
find
solutions
to
problems
that
have
definite
symptoms.
If
you
cannot
find
the
problem
in
the
error
symptom
charts,
go
to
“Starting
the
diagnostic
programs”
on
page
23
to
test
the
computer.
If
you
have
just
added
new
software
or
a
new
option
and
the
computer
is
not
working,
use
the
following
procedures
before
using
the
error
symptom
charts:
1.
Check
the
operator
information
panel
for
the
light
path
LEDs
(see
“Light
path
diagnostics”
on
page
18).
2.
Remove
the
software
or
device
that
you
just
added.
3.
Run
the
diagnostic
tests
to
determine
whether
the
computer
is
running
correctly.
4.
Reinstall
the
new
software
or
new
device.
In
the
following
table,
if
the
entry
in
the
FRU/action
column
is
a
suggested
action,
perform
that
action;
if
it
is
the
name
of
a
component,
reseat
the
component
and
replace
it
if
necessary.
The
most
likely
cause
of
the
symptom
is
listed
first.
Chapter
6.
Symptom-to-FRU
index
121