IBM 8862 Hardware Maintenance Manual - Page 144
ServeRAID, error, codes
UPC - 000435172679
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a. Identify which channel is causing the error by reconnecting cables one at a time and restarting until the error returns. b. Check termination of identified channel in step 2a. Note: SCSI channel termination details, if any, appear elsewhere in this publication. c. Disconnect one drive at a time attached to channel identified in step 2a and restart each time to determine which drive is causing the problem. d. Replace hard disk drive cable attached to channel identified in step 2a. e. Replace backplane attached to channel identified in step 2a. 3. If original ISPR code is still present after disconnecting all hard disk drive cables and restarting, perform the following actions until the error is no longer present: v Reseat the controller v Replace the controller ServeRAID error codes In the following error codes, x can be any number or letter. Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to determine which components are replaceable by the customer, and which components should be replaced by an IBM field service technician. Error code/symptom FRU/action 1xxx (Microcode checksum error) v ServeRAID controller 2xxx (Code DRAM error) 1. Install download jumpers, flash latest level BIOS and firmware for controller. Remove jumpers. 2. ServeRAID controller. 3000-31xx(Code DRAM error) 1. Install download jumpers, flash latest level BIOS and firmware for controller. Remove jumpers. 2. ServeRAID controller. 3200 (Code DRAM error) 1. Install download jumpers, flash latest level BIOS code and firmware for controller. Remove jumpers. 2. ServeRAID controller. 3E2x 1. Reseat the ServeRAID controller. 2. Flash latest level of BIOS code and firmware for controller. 3. ServeRAID-5i controller. 4. Integrated RAID controller on server. 4xxx thru 5xxx (Code DRAM error) 1. Install download jumpers, flash latest level BIOS code and firmware for controller; then, remove jumpers. 2. ServeRAID controller. 6xxx (Cache DRAM error) (ServeRAID-4H only) 1. Reseat daughter card. 2. Install download jumpers, flash latest level BIOS code and firmware for controller; then, remove jumpers. 3. ServeRAID controller. 134 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide