IBM 8862 Hardware Maintenance Manual - Page 97

symptoms

Page 97 highlights

Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Beep/symptom FRU/action 3-3-2 (Critical SMBUS error occurred) 1. Disconnect power cord, wait 30 seconds, retry. 2. DIMM. 3. Memory cassette. 4. Microprocessor tray assembly. 5. I/O board. 3-3-3 (No operational memory in system) 1. Verify that lower SMP Expansion Module contains correct number of DIMMs; install or reseat DIMMS, then reboot. 2. DIMM. 3. Memory cassette. 4. Microprocessor tray assembly. Two short beeps (information only, configuration has changed) 1. Run Configuration/Setup. 2. Run diagnostic programs. Three short beeps 1. DIMM 2. Memory cassette 3. Microprocessor tray assembly One continuous beep 1. Microprocessor 2. Optional microprocessor 3. Microprocessor tray assembly Repeating short beeps 1. Keyboard 2. I/O board Repeating long beeps v Reseat DIMMs. One long and one short beep 1. I/O board 2. Center plane One long and two short beeps v I/O board Two long and two short beeps v I/O board No beep symptoms Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. No beep symptom FRU/action No beep and the system operates correctly. v Operator information panel No beeps occur after successfully completing POST (Power-On Status is disabled.) 1. Run Configuration/Setup, set the Start Options Power-On Status to enable. 2. Operator information panel. No ac power (Power supply ac LED is off) 1. Check the power cord. 2. Power supply (if two are installed, swap them to determine if one is defective.) 3. Power backplane No beep and no video v See "Undetermined problems" on page 136. Chapter 6. Symptom-to-FRU index 87

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Note:
See
Chapter
7,
“Parts
listing,
Types
8861,
8862,”
on
page
139
to
determine
which
components
are
replaceable
by
the
customer
and
which
components
must
be
replaced
by
an
IBM
field
service
technician.
Beep/symptom
FRU/action
3-3-2
(Critical
SMBUS
error
occurred)
1.
Disconnect
power
cord,
wait
30
seconds,
retry
.
2.
DIMM.
3.
Memory
cassette.
4.
Microprocessor
tray
assembly.
5.
I/O
board.
3-3-3
(No
operational
memory
in
system)
1.
Verify
that
lower
SMP
Expansion
Module
contains
correct
number
of
DIMMs;
install
or
reseat
DIMMS,
then
reboot.
2.
DIMM.
3.
Memory
cassette.
4.
Microprocessor
tray
assembly.
Two
short
beeps
(information
only,
configuration
has
changed)
1.
Run
Configuration/Setup.
2.
Run
diagnostic
programs.
Three
short
beeps
1.
DIMM
2.
Memory
cassette
3.
Microprocessor
tray
assembly
One
continuous
beep
1.
Microprocessor
2.
Optional
microprocessor
3.
Microprocessor
tray
assembly
Repeating
short
beeps
1.
Keyboard
2.
I/O
board
Repeating
long
beeps
v
Reseat
DIMMs.
One
long
and
one
short
beep
1.
I/O
board
2.
Center
plane
One
long
and
two
short
beeps
v
I/O
board
Two
long
and
two
short
beeps
v
I/O
board
No
beep
symptoms
Note:
See
Chapter
7,
“Parts
listing,
Types
8861,
8862,”
on
page
139
to
determine
which
components
are
replaceable
by
the
customer
and
which
components
must
be
replaced
by
an
IBM
field
service
technician.
No
beep
symptom
FRU/action
No
beep
and
the
system
operates
correctly.
v
Operator
information
panel
No
beeps
occur
after
successfully
completing
POST
(Power-On
Status
is
disabled.)
1.
Run
Configuration/Setup,
set
the
Start
Options
Power-On
Status
to
enable.
2.
Operator
information
panel.
No
ac
power
(Power
supply
ac
LED
is
off)
1.
Check
the
power
cord.
2.
Power
supply
(if
two
are
installed,
swap
them
to
determine
if
one
is
defective.)
3.
Power
backplane
No
beep
and
no
video
v
See
“Undetermined
problems”
on
page
136.
Chapter
6.
Symptom-to-FRU
index
87