IBM 8862 Hardware Maintenance Manual - Page 108

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Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 166-051-000 System Management: Failed (Unable to communicate with ASM. It may be busy. Run the test again.) 1. Flash latest levels of firmware (BIOS, service processor, diagnostics) 2. Rerun diagnostic test. 3. Correct other error conditions (including failed system management tests and items logged in Remote Supervisor Adapter system error log and retry.) 4. Disconnect all server and option power cords from server, wait 30 seconds, reconnect, and retry. 5. Remote Supervisor Adapter. 166-060-000 System Management: Failed (Unable to communicate with ASM. It may be busy. Run the test again.) 1. Flash latest levels of firmware (BIOS, service processor, diagnostics) 2. Rerun diagnostic test. 3. Correct other error conditions (including failed system management tests and items logged in Remote Supervisor Adapter system error log and retry.) 4. Disconnect all server and option power cords from server, wait 30 seconds, reconnect, and retry. 5. Remote Supervisor Adapter. 166-070-000 System Management: Failed (Unable to communicate with ASM. It may be busy. Run the test again.) 1. Flash latest levels of firmware (BIOS, service processor, diagnostics) 2. Rerun diagnostic test. 3. Correct other error conditions (including failed system management tests and items logged in Remote Supervisor Adapter system error log and retry.) 4. Disconnect all server and option power cords from server, wait 30 seconds, reconnect, and retry. 5. Remote Supervisor Adapter. 166-198-000 (BIOS cannot detect ASM. 1. Rerun diagnostic test. Reseat ASM adapter in correct slot) (ASM restart failure. Unplug and cold boot server to reset ASM) 2. Correct other error conditions (including other failed system management tests and items logged in Remote Supervisor Adapter system error log) and retry. 3. Disconnect all server and option power cords from server, wait 30 seconds, reconnect, and retry. 4. Remote Supervisor Adapter. 5. I/O board. 166-201-000 (ISMP indicates I2C errors on bus X) v I/O board 166-201-001 (ISMP indicates I2C errors on bus P) 1. Power backplane 2. I/O board 3. Microprocessor tray assembly 166-201-002 (ISMP indicates I2C errors on bus I) v I/O board 166-201-003 (ISMP indicates I2C errors on bus C) 1. Microprocessor tray assembly 2. I/O board 98 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide

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Note:
See
Chapter
7,
“Parts
listing,
Types
8861,
8862,”
on
page
139
to
determine
which
components
are
replaceable
by
the
customer
and
which
components
must
be
replaced
by
an
IBM
field
service
technician.
Error
code/symptom
FRU/action
166-051-000
System
Management:
Failed
(Unable
to
communicate
with
ASM.
It
may
be
busy.
Run
the
test
again.)
1.
Flash
latest
levels
of
firmware
(BIOS,
service
processor,
diagnostics)
2.
Rerun
diagnostic
test.
3.
Correct
other
error
conditions
(including
failed
system
management
tests
and
items
logged
in
Remote
Supervisor
Adapter
system
error
log
and
retry.)
4.
Disconnect
all
server
and
option
power
cords
from
server,
wait
30
seconds,
reconnect,
and
retry.
5.
Remote
Supervisor
Adapter.
166-060-000
System
Management:
Failed
(Unable
to
communicate
with
ASM.
It
may
be
busy.
Run
the
test
again.)
1.
Flash
latest
levels
of
firmware
(BIOS,
service
processor,
diagnostics)
2.
Rerun
diagnostic
test.
3.
Correct
other
error
conditions
(including
failed
system
management
tests
and
items
logged
in
Remote
Supervisor
Adapter
system
error
log
and
retry.)
4.
Disconnect
all
server
and
option
power
cords
from
server,
wait
30
seconds,
reconnect,
and
retry.
5.
Remote
Supervisor
Adapter.
166-070-000
System
Management:
Failed
(Unable
to
communicate
with
ASM.
It
may
be
busy.
Run
the
test
again.)
1.
Flash
latest
levels
of
firmware
(BIOS,
service
processor,
diagnostics)
2.
Rerun
diagnostic
test.
3.
Correct
other
error
conditions
(including
failed
system
management
tests
and
items
logged
in
Remote
Supervisor
Adapter
system
error
log
and
retry.)
4.
Disconnect
all
server
and
option
power
cords
from
server,
wait
30
seconds,
reconnect,
and
retry.
5.
Remote
Supervisor
Adapter.
166-198-000
(BIOS
cannot
detect
ASM.
Reseat
ASM
adapter
in
correct
slot)
(ASM
restart
failure.
Unplug
and
cold
boot
server
to
reset
ASM)
1.
Rerun
diagnostic
test.
2.
Correct
other
error
conditions
(including
other
failed
system
management
tests
and
items
logged
in
Remote
Supervisor
Adapter
system
error
log)
and
retry.
3.
Disconnect
all
server
and
option
power
cords
from
server,
wait
30
seconds,
reconnect,
and
retry.
4.
Remote
Supervisor
Adapter.
5.
I/O
board.
166-201-000
(ISMP
indicates
I2C
errors
on
bus
X)
v
I/O
board
166-201-001
(ISMP
indicates
I2C
errors
on
bus
P)
1.
Power
backplane
2.
I/O
board
3.
Microprocessor
tray
assembly
166-201-002
(ISMP
indicates
I2C
errors
on
bus
I)
v
I/O
board
166-201-003
(ISMP
indicates
I2C
errors
on
bus
C)
1.
Microprocessor
tray
assembly
2.
I/O
board
98
IBM
xSeries
365
Types
8861,
8862:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide