IBM 8862 Hardware Maintenance Manual - Page 140

Power, errors

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Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. ServerGuide problems Symptom FRU/action Setup and Installation CD will not start. v Make sure that the server supports the ServerGuide program and has a startable (bootable) CD-ROM (or DVD-ROM) drive. v If the startup (boot) sequence settings have been altered, make sure that the CD-ROM drive is first in the startup sequence. v If more than one CD-ROM drive is installed, make sure that only one drive is set as the primary drive. Start the CD from the primary drive. SCSI RAID program cannot view all installed drives the operating system cannot be installed. v Make sure that there are no duplicate SCSI IDs or IRQ assignments. v Make sure that the hard disk drive is connected properly. The operating-system Installation program continuously loops. v Make more space available on the hard disk. ServerGuide will not start the operating-system CD. v Make sure that the NOS CD you have is supported by the ServerGuide program. See the CD label for a list of supported NOS versions. The operating system cannot be v Make sure that the operating system is supported on the server. If the installed; the option is not operating system is supported, either there is no logical drive defined (SCSI available. RAID systems), or the ServerGuide System Partition is not present. Run the ServerGuide program, and make sure that setup is complete. Power LED errors Use the power-supply LED information in the following table to solve power-supply problems. Notes: 1. The minimum configuration required for the power supply DC good LED to be lit is: v Power supply v Power backplane v Power cord v Memory cassette v Microprocessor tray assembly 2. The minimum configuration required for the system to come on is: v Power supply v Power backplane v Power cord v Memory cassette v Microprocessor tray assembly v I/O board v Operator information panel and cables 130 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide

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Note:
See
Chapter
7,
“Parts
listing,
Types
8861,
8862,”
on
page
139
to
determine
which
components
are
replaceable
by
the
customer
and
which
components
must
be
replaced
by
an
IBM
field
service
technician.
ServerGuide
problems
Symptom
FRU/action
Setup
and
Installation
CD
will
not
start.
v
Make
sure
that
the
server
supports
the
ServerGuide
program
and
has
a
startable
(bootable)
CD-ROM
(or
DVD-ROM)
drive.
v
If
the
startup
(boot)
sequence
settings
have
been
altered,
make
sure
that
the
CD-ROM
drive
is
first
in
the
startup
sequence.
v
If
more
than
one
CD-ROM
drive
is
installed,
make
sure
that
only
one
drive
is
set
as
the
primary
drive.
Start
the
CD
from
the
primary
drive.
SCSI
RAID
program
cannot
view
all
installed
drives
the
operating
system
cannot
be
installed.
v
Make
sure
that
there
are
no
duplicate
SCSI
IDs
or
IRQ
assignments.
v
Make
sure
that
the
hard
disk
drive
is
connected
properly.
The
operating-system
Installation
program
continuously
loops.
v
Make
more
space
available
on
the
hard
disk.
ServerGuide
will
not
start
the
operating-system
CD.
v
Make
sure
that
the
NOS
CD
you
have
is
supported
by
the
ServerGuide
program.
See
the
CD
label
for
a
list
of
supported
NOS
versions.
The
operating
system
cannot
be
installed;
the
option
is
not
available.
v
Make
sure
that
the
operating
system
is
supported
on
the
server.
If
the
operating
system
is
supported,
either
there
is
no
logical
drive
defined
(SCSI
RAID
systems),
or
the
ServerGuide
System
Partition
is
not
present.
Run
the
ServerGuide
program,
and
make
sure
that
setup
is
complete.
Power
LED
errors
Use
the
power-supply
LED
information
in
the
following
table
to
solve
power-supply
problems.
Notes:
1.
The
minimum
configuration
required
for
the
power
supply
DC
good
LED
to
be
lit
is:
v
Power
supply
v
Power
backplane
v
Power
cord
v
Memory
cassette
v
Microprocessor
tray
assembly
2.
The
minimum
configuration
required
for
the
system
to
come
on
is:
v
Power
supply
v
Power
backplane
v
Power
cord
v
Memory
cassette
v
Microprocessor
tray
assembly
v
I/O
board
v
Operator
information
panel
and
cables
130
IBM
xSeries
365
Types
8861,
8862:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide