IBM 8862 Hardware Maintenance Manual - Page 121

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Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Service Processor message FRU/action Fan X Failure (X of 1-6 = individual fans 1 1. Verify no obstacles are blocking or inserted into the fan or through 6; X of 7=power supply 1; X of 8=power power supply. supply 2.) 2. Check the physical connection and verify fan or power supply is properly seated. 3. Replace component X: a. Where X = a number from 1 through 6, replace fan X. b. Where X = 7 or 8, replace power supply X. Fan X not detected (X of 1-6 = individual fans 1 through 6; X of 7=power supply 1; X of 8=power supply 2.) 1. Verify no obstacles are blocking or inserted into the fan or power supply. 2. Check the physical connection and verify fan or power supply is properly seated. 3. Replace component X: a. Where X = a number from 1 through 6, replace fan X. b. Where X = 7 or 8, replace power supply X. Fan X Outside Recommended Speed (X of 1-6 = individual fans 1 through 6; X of 7=power supply 1; X of 8=power supply 2.) 1. Verify no obstacles are blocking or inserted into the fan or power supply. 2. Check the physical connection and verify fan or power supply is properly seated. 3. Replace component X: a. Where X = a number from 1 through 6, replace fan X. b. Where X = 7 or 8, replace power supply X. Front Panel is not plugged in 1. Verify operator panel cables are properly connected (verify LED activity). 2. Replace operator information panel. Hard Drive X Fault 1. Run diagnostics. 2. Hard disk drive. 3. ServeRAID adapter. 4. SCSI backplane. Hard drive X removal detected v Re-insert hard disk drive X and restart server. Hostname set to by user v Information only Hot plug card is not plugged in 1. Verify PCI cabling. 2. Failing hot plug cable/card. Integrated Systems Management Processor 1. Remove ac power from the server and restart the server encountered failures upon starting 2. Run diagnostics. Internal Error CPU X Fault v Microprocessor X Internal SCSI cable is not plugged in 1. Verify SCSI cables are properly connected. 2. SCSI backplane. Invalid CPU configuration v Verify that microprocessors have been installed in the correct order (see "Installing a microprocessor" on page 44). Invalid Fan configuration v Replace any missing or failed fans. Chapter 6. Symptom-to-FRU index 111

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Note:
See
Chapter
7,
“Parts
listing,
Types
8861,
8862,”
on
page
139
to
determine
which
components
are
replaceable
by
the
customer
and
which
components
must
be
replaced
by
an
IBM
field
service
technician.
Service
Processor
message
FRU/action
Fan
X
Failure
(X
of
1-6
=
individual
fans
1
through
6;
X
of
7=power
supply
1;
X
of
8=power
supply
2.)
1.
Verify
no
obstacles
are
blocking
or
inserted
into
the
fan
or
power
supply.
2.
Check
the
physical
connection
and
verify
fan
or
power
supply
is
properly
seated.
3.
Replace
component
X:
a.
Where
X
=
a
number
from
1
through
6,
replace
fan
X.
b.
Where
X
=
7
or
8,
replace
power
supply
X.
Fan
X
not
detected
(X
of
1-6
=
individual
fans
1
through
6;
X
of
7=power
supply
1;
X
of
8=power
supply
2.)
1.
Verify
no
obstacles
are
blocking
or
inserted
into
the
fan
or
power
supply.
2.
Check
the
physical
connection
and
verify
fan
or
power
supply
is
properly
seated.
3.
Replace
component
X:
a.
Where
X
=
a
number
from
1
through
6,
replace
fan
X.
b.
Where
X
=
7
or
8,
replace
power
supply
X.
Fan
X
Outside
Recommended
Speed
(X
of
1-6
=
individual
fans
1
through
6;
X
of
7=power
supply
1;
X
of
8=power
supply
2.)
1.
Verify
no
obstacles
are
blocking
or
inserted
into
the
fan
or
power
supply.
2.
Check
the
physical
connection
and
verify
fan
or
power
supply
is
properly
seated.
3.
Replace
component
X:
a.
Where
X
=
a
number
from
1
through
6,
replace
fan
X.
b.
Where
X
=
7
or
8,
replace
power
supply
X.
Front
Panel
is
not
plugged
in
1.
Verify
operator
panel
cables
are
properly
connected
(verify
LED
activity).
2.
Replace
operator
information
panel.
Hard
Drive
X
Fault
1.
Run
diagnostics.
2.
Hard
disk
drive.
3.
ServeRAID
adapter.
4.
SCSI
backplane.
Hard
drive
X
removal
detected
v
Re-insert
hard
disk
drive
X
and
restart
server.
Hostname
set
to
<value>
by
user
<USERID>
v
Information
only
Hot
plug
card
is
not
plugged
in
1.
Verify
PCI
cabling.
2.
Failing
hot
plug
cable/card.
Integrated
Systems
Management
Processor
encountered
failures
upon
starting
1.
Remove
ac
power
from
the
server
and
restart
the
server
2.
Run
diagnostics.
Internal
Error
CPU
X
Fault
v
Microprocessor
X
Internal
SCSI
cable
is
not
plugged
in
1.
Verify
SCSI
cables
are
properly
connected.
2.
SCSI
backplane.
Invalid
CPU
configuration
v
Verify
that
microprocessors
have
been
installed
in
the
correct
order
(see
“Installing
a
microprocessor”
on
page
44).
Invalid
Fan
configuration
v
Replace
any
missing
or
failed
fans.
Chapter
6.
Symptom-to-FRU
index
111