IBM 8862 Hardware Maintenance Manual - Page 32

Diagnostic, programs, error, messages

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v A new problem occurs. You can use the remind button to delay server maintenance until a later time. Diagnostic programs and error messages The diagnostic programs are in the system flash erasable programmable read-only memory (EPROM) on the I/O board. These programs are the primary method of testing the major components of the server. Diagnostic error messages indicate that a problem exists; they are not intended to be used to identify a failing part. Troubleshooting and servicing of complex problems that are indicated by error messages should be performed by trained service personnel. Sometimes the first error to occur causes additional errors. In this case, the server displays more than one error message. Always follow the suggested action instructions for the first error message that appears. Diagnostic text messages While a test is running, the name of the test is displayed on the screen. If the test detects an error or is abnormally ended, a message is displayed to indicate the reason that the test stopped. The message is in the following form: result test_specific_string where: result is one of the following results: Passed This test was completed without any errors. Failed This test discovered an error. User Aborted You stopped the test before it was completed. Not Applicable You attempted to test a device that is not present in the server. Aborted The test could not proceed because of the server configuration. Warning A possible problem was reported during the test (for example, a device that was to be tested is not installed). test specific string is an error code or other information about the error. 22 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide

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v
A
new
problem
occurs.
You
can
use
the
remind
button
to
delay
server
maintenance
until
a
later
time.
Diagnostic
programs
and
error
messages
The
diagnostic
programs
are
in
the
system
flash
erasable
programmable
read-only
memory
(EPROM)
on
the
I/O
board.
These
programs
are
the
primary
method
of
testing
the
major
components
of
the
server.
Diagnostic
error
messages
indicate
that
a
problem
exists;
they
are
not
intended
to
be
used
to
identify
a
failing
part.
Troubleshooting
and
servicing
of
complex
problems
that
are
indicated
by
error
messages
should
be
performed
by
trained
service
personnel.
Sometimes
the
first
error
to
occur
causes
additional
errors.
In
this
case,
the
server
displays
more
than
one
error
message.
Always
follow
the
suggested
action
instructions
for
the
first
error
message
that
appears.
Diagnostic
text
messages
While
a
test
is
running,
the
name
of
the
test
is
displayed
on
the
screen.
If
the
test
detects
an
error
or
is
abnormally
ended,
a
message
is
displayed
to
indicate
the
reason
that
the
test
stopped.
The
message
is
in
the
following
form:
result
test_specific_string
where:
result
is
one
of
the
following
results:
Passed
This
test
was
completed
without
any
errors.
Failed
This
test
discovered
an
error.
User
Aborted
You
stopped
the
test
before
it
was
completed.
Not
Applicable
You
attempted
to
test
a
device
that
is
not
present
in
the
server.
Aborted
The
test
could
not
proceed
because
of
the
server
configuration.
Warning
A
possible
problem
was
reported
during
the
test
(for
example,
a
device
that
was
to
be
tested
is
not
installed).
test
specific
string
is
an
error
code
or
other
information
about
the
error.
22
IBM
xSeries
365
Types
8861,
8862:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide