Ricoh Aficio MP 5002 User Guide

Ricoh Aficio MP 5002 Manual

Ricoh Aficio MP 5002 manual table of contents:

  • Ricoh Aficio MP 5002 | User Guide - Page 1
    User Guide What You Can Do with This Machine Getting Started Copy Fax Print Scan ... Image Monitor Adding Paper and Toner Troubleshooting Appendix For information not in this manual, refer to the HTML/PDF files on the supplied CD-ROM. Read this manual carefully before you use this machine and keep ...
  • Ricoh Aficio MP 5002 | User Guide - Page 2
  • Ricoh Aficio MP 5002 | User Guide - Page 3
    TABLE OF CONTENTS How to Read the Manuals...6 Symbols Used in the Manuals...6 Model-Specific Information...7 Names ... an Unauthorized Copy...25 2. Getting Started Guide to Names and Functions of Components...27 ... Asia)...33 (mainly North America)...35 Guide to Functions of the Machine's Options...33 ...
  • Ricoh Aficio MP 5002 | User Guide - Page 4
    ... Off the Main Power...51 When the Authentication Screen is Displayed...53 User Code Authentication Using the Control Panel...53 Logging In ...)...84 Canceling a Transmission...86 Canceling a Transmission Before the Original Is Scanned...86 Canceling a Transmission While the Original Is Being Scanned......
  • Ricoh Aficio MP 5002 | User Guide - Page 5
    ......89 Sending Stored Documents...90 Printing the Journal Manually...92 5. Print Quick Install...93 Displaying the Printer Driver Properties...94 Standard Printing...95 When Using the PCL 6 Printer Driver...95 Locked Print...96 Sending a Locked Print File...96...
  • Ricoh Aficio MP 5002 | User Guide - Page 6
    ... Using Web Image Monitor...125 9. Adding Paper and Toner Loading Paper into Paper Trays...127 Loading Paper ......145 Adding Toner...149 Sending Faxes or Scanned Documents When Toner Has Run Out...150 Disposing of Used Toner...151 10. Troubleshooting Indicators...153 When an Indicator for the [Check ...
  • Ricoh Aficio MP 5002 | User Guide - Page 7
    INDEX...219 5
  • Ricoh Aficio MP 5002 | User Guide - Page 8
    ... to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using .... Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors. This symbol is located at the end of sections. It ...
  • Ricoh Aficio MP 5002 | User Guide - Page 9
    ...North America) If the label contains the following, your machine is a region B model: • CODE XXXX -17, -18, -57, -58 • 120-127 V • Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a Region A model, refer to the metric units. If your machine is a ...
  • Ricoh Aficio MP 5002 | User Guide - Page 10
    Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder • Large capacity tray ADF LCT 8
  • Ricoh Aficio MP 5002 | User Guide - Page 11
    ... of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server . . Printing multi-page documents and received faxes on a single sheet (Combine (Copier/Fax)) See "Combined Copying", Copy/ Document Server See "Combine Two Originals", Fax See "Two-Sided Printing", Fax ... Printing received faxes ...
  • Ricoh Aficio MP 5002 | User Guide - Page 12
    ... Documents to Electronic Formats Easily BQX138S Sending scan files See "Basic Procedure for Sending Scan... Scan Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", ... scan files on media See "Basic Procedure for Saving Scan Files on a Removable Memory Device",...
  • Ricoh Aficio MP 5002 | User Guide - Page 13
    ... Address Book See "Registering Entered Destinations to the Address Book", Fax See "Entering an E-mail Address Manually", Scan . . Using Web Image Monitor to register ... destination list", Fax . Downloading destinations registered in the machine to the LAN-Fax driver destination list . 11
  • Ricoh Aficio MP 5002 | User Guide - Page 14
    ...", Convenient Functions Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print ...Changing the initial settings of the printer driver to frequently-used printing settings See "Displaying the Printing Preferences Dialog Box", Print ...
  • Ricoh Aficio MP 5002 | User Guide - Page 15
    ... as You Like You Can Customize the [Home] Screen as You Like The icons of each function are displayed on the [Home] screen. CJQ611 • You can add...you use. • You can change the order of the function and shortcut icons. • For details about the features on the [Home] screen, see "How to Use the ...
  • Ricoh Aficio MP 5002 | User Guide - Page 16
    ...• You can print stamps on copies. Stamps can include background numbers, scanned images, dates, and page numbers. • You can reduce or enlarge ... rotates the original image by 90 degrees and fits it on the copy paper. • Copier functions such as Duplex, Combine, Booklet, and Magazine allow you to ...
  • Ricoh Aficio MP 5002 | User Guide - Page 17
    ... • This machine supports network and local connections. • You can send PDF files directly to the machine for printing, without having to open a PDF ...hard disk, which have been previously sent from computers using the printer driver. The following types of print jobs can be ...
  • Ricoh Aficio MP 5002 | User Guide - Page 18
    ... This Machine You Can Utilize Stored Documents You can store files scanned in copier, facsimile, printer, or scanner mode on the machine's hard disk....format converter, you can download documents stored in copier, Document Server, or printer mode to your computer. • For ...
  • Ricoh Aficio MP 5002 | User Guide - Page 19
    You Can Send and Receive Faxes without Paper You Can Send and Receive Faxes without Paper Reception You can store and save received fax documents as electronic formats in the machine's hard disk without printing them. CJQ604 You can use Web Image Monitor to check, print, delete, retrieve, or ...
  • Ricoh Aficio MP 5002 | User Guide - Page 20
    1. What You Can Do with This Machine CJQ605 • To send a fax, print from the Windows application you are working with, select LAN-Fax as the printer, and then specify the destination. • You can also check the sent image data. • For ...
  • Ricoh Aficio MP 5002 | User Guide - Page 21
    ... E-mail Transmission and Reception This machine converts scanned document images to e-mail format, and transmits ... computers that have e-mail addresses can receive email messages via Internet Fax. IP-Fax ... sends or receives documents between two facsimiles directly via a TCP/IP network. • To send a...
  • Ricoh Aficio MP 5002 | User Guide - Page 22
    1. What You Can Do with This Machine • For details about how to transmit and receive documents over the Internet, see "Transmission" and "Reception", Fax . 20
  • Ricoh Aficio MP 5002 | User Guide - Page 23
    You Can Send and Receive Faxes by Using the Machine without Fax Unit Installed You Can Send and Receive Faxes by Using the Machine without Fax Unit Installed You can send and receive faxes through a different machine's fax functions via a network (Remote Fax). CJQ612 • To use the remote fax ...
  • Ricoh Aficio MP 5002 | User Guide - Page 24
    ... specified destination using e-mail (Sending scan files by e-mail). • You can send scan files directly to folders (Sending scan files by...send them to a folder in a computer on the same network. • You can use Web Services on Devices (WSD) to send scan files to a client computer. *1 The ScanRouter ...
  • Ricoh Aficio MP 5002 | User Guide - Page 25
    ...network. • You can erase or encrypt the data on the hard disk to prevent the information from leaking out. • You can limit the volume of the usage of the machine for each user. • See Security Guide . 23
  • Ricoh Aficio MP 5002 | User Guide - Page 26
    1. What You Can Do with This Machine You Can Monitor and Set the Machine Using a Computer Using Web Image Monitor, you can check the machine's status and change the settings. CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network ...
  • Ricoh Aficio MP 5002 | User Guide - Page 27
    ..., the hidden text becomes conspicuous in the copy, showing that the copy is unauthorized. • Using the printer driver, you can embed text in the printed document for ... in the copy, discouraging such unauthorized copying. • For details, see the printer driver Help, Print , and Security Guide . 25
  • Ricoh Aficio MP 5002 | User Guide - Page 28
    1. What You Can Do with This Machine 26
  • Ricoh Aficio MP 5002 | User Guide - Page 29
    ... Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components (mainly Europe and Asia) • Do not obstruct the ventilation holes by ... feed the originals one by one. The ADF scans both sides of an original one side ...
  • Ricoh Aficio MP 5002 | User Guide - Page 30
    ...operate the machine, the main power switch must be on. If it is off, open the cover and turn the switch on. 5. Control panel See p.37 "Guide to the Names and Functions of the Machine's Control Panel". 6. Internal tray 1 Copied/printed paper and fax messages are delivered here. 7. Front cover Open to...
  • Ricoh Aficio MP 5002 | User Guide - Page 31
    Guide to Names and Functions of Components 1. Ventilation holes Prevent overheating. 2. Bypass tray Use ... and label paper (adhesive labels). 3. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 4. Extender Pull this extender out when loading sheets ...
  • Ricoh Aficio MP 5002 | User Guide - Page 32
    2. Getting Started Guide to Components (mainly North America) • Do not obstruct the ventilation holes by placing objects near them or leaning... in the ADF, the ADF will automatically feed the originals one by one. The ADF scans both sides of an original one side at a time. 2. Exposure glass Place...
  • Ricoh Aficio MP 5002 | User Guide - Page 33
    Guide to Names and Functions of Components 5. Control panel See p.37 "Guide to the Names and Functions of the Machine's Control Panel". 6. Internal tray...print on OHP transparencies and label paper (adhesive labels). 3. Paper guides When loading paper in the bypass tray, align the paper guides flush ...
  • Ricoh Aficio MP 5002 | User Guide - Page 34
    2. Getting Started 4. Extender Pull this extender out when loading sheets larger than A4 , 81/2 × 11 5. Lower right cover Open this cover when a paper jam occurs. in the bypass tray. Rear and left view 1 1 1 CJS303 1. Ventilation holes Prevent overheating. 32
  • Ricoh Aficio MP 5002 | User Guide - Page 35
    Guide to Functions of the Machine's Options Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options Europe and Asia) (mainly 1 12 9 2 8 11 7 6 10 5 4 3 CJS304 1. Exposure glass cover Lower this cover over originals. 2. ADF Load a stack of originals...
  • Ricoh Aficio MP 5002 | User Guide - Page 36
    2. Getting Started 5. Lower paper trays Consists of two paper trays. Holds up to 1,100 sheets of paper. Each paper tray holds 550 sheets. 6. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 7. Bridge unit Relays paper to the ...
  • Ricoh Aficio MP 5002 | User Guide - Page 37
    Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options America) (mainly North 11 8 1 7 10 6 5 9 ...receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a telephone. ...
  • Ricoh Aficio MP 5002 | User Guide - Page 38
    2. Getting Started 5. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 6. Bridge unit Relays paper to the finisher. 7. Internal shift tray Sorts and stacks multiple sheets of paper. 8. External tray If you select this as the ...
  • Ricoh Aficio MP 5002 | User Guide - Page 39
    ... and Functions of the Machine's Control Panel Guide to the Names and Functions of the Machine's Control ...No functions are registered to the function keys as a factory default. You can register often used... to clear the current settings. 5. [Program] key (copier, Document Server, facsimile, and scanner...
  • Ricoh Aficio MP 5002 | User Guide - Page 40
    .... [User Tools/Counter] key • User Tools Press to change the default settings to meet your requirements. See "Accessing User Tools", Connecting the Machine/ System Settings . •...print these details. See "Checking Enquiry Using the User Tools", Maintenance and Specifications . 11. [...
  • Ricoh Aficio MP 5002 | User Guide - Page 41
    Guide to the Names and Functions of the Machine's Control Panel 18. [Check Status] key Press to check the machine's system... history and the machine's maintenance information. 19. Data In indicator (facsimile and printer mode) Flashes when the machine is receiving print jobs or LAN-Fax documents from...
  • Ricoh Aficio MP 5002 | User Guide - Page 42
    2. Getting Started How to Use the [Home] Screen The icons of each function are displayed on the [Home] screen. You can add shortcuts...be recalled easily by pressing the shortcut icons. To display the [Home] screen, press the [Home] key. 1 2 3 4 5 6 9 8 7 CJS052 1. [Copier] Press to make copies. ...
  • Ricoh Aficio MP 5002 | User Guide - Page 43
    ... about how to register shortcuts, see p.41 "Adding Icons to the [Home] Screen". The program number appears ... . . Adding Icons to the [Home] Screen You can add shortcuts to programs stored in copier, ... Settings 2. Log in to Web Image Monitor as an administrator. For details, see Security Guide . . 41
  • Ricoh Aficio MP 5002 | User Guide - Page 44
    ... that you want to add, and then click [Add]. 6. Select the function or shortcut icon you want to add. 7. Click [OK] four times. Adding icons to the [Home] screen using the User Tools In the following procedure, a shortcut to a copier program is registered to the [Home] ...
  • Ricoh Aficio MP 5002 | User Guide - Page 45
    How to Use the [Home] Screen 4. Press [Add Icon]. 5. Press the [Program] tab. 6. Make sure that [Copier Program] is selected. 7. Select the program you want to add. 43
  • Ricoh Aficio MP 5002 | User Guide - Page 46
    2. Getting Started 8. Specify the position where [Blank] is displayed. 9. Press [OK]. 10. Press the [User Tools/Counter] key. • Press [ ] on the upper-right corner of the screen to check the position on the simple screen. 44
  • Ricoh Aficio MP 5002 | User Guide - Page 47
    ... Feed Type, File Type, Store File (except for User Name and Password), Preview, transmission type, destinations (except ... File Type / Name (except for Security Settings), Select Stored File, Store File (except for User Name and Password), Preview, Text, Subject, Security, Recept. Notice This section ...
  • Ricoh Aficio MP 5002 | User Guide - Page 48
    2. Getting Started 1. Press the [Home] key on the top left of the control panel, and press the [Copier] icon on the [Home] screen. CJS049 2. Edit the copy settings so all functions you want to store in a program are selected. 3. Press the [...
  • Ricoh Aficio MP 5002 | User Guide - Page 49
    ... to the [Home] Screen", Convenient Functions and p.41 "Adding Icons to the [Home] Screen". Example of Programs Copier mode Program name Eco copy ... in [Dup./Combine/Series]. You can save paper and toner. Dated confidential copy In [Edit / Stamp], specify [CONFIDENTIAL] ...
  • Ricoh Aficio MP 5002 | User Guide - Page 50
    ... to manage. Stamping corporate name copy Specify [User Stamp] in [Edit / Stamp]. You can stamp the ... compression scan Select [Full Colour: Text / Photo] in [Scan Settings] and [High Compression PDF] in [... any concern for data capacity. Long-term storage scan Select [PDF/A] in [Send File Type / Name...
  • Ricoh Aficio MP 5002 | User Guide - Page 51
    ... Functions in a Program Program name Size unity scan Program description Select [Mixed Original Sizes... data tampering can be detected. Dividing file scan Specify [Divide] in [Original Feed Type]. ...scans to a large volume of originals and send the scanned originals as a single job. Facsimile mode ...
  • Ricoh Aficio MP 5002 | User Guide - Page 52
    ... Optional Configurations", Getting Started . • The names of programs given above are just examples. You can assign any name to a program according to your objectives. • Depending on your business details or the type of documents to be scanned, registering a program cannot be recommended. 50
  • Ricoh Aficio MP 5002 | User Guide - Page 53
    Turning On/Off the Power Turning On/Off the Power The main power switch is on the left side of the machine. Turning off this switch makes the main power indicator on the right side of the control panel go off. When this is done, machine power is off. When the fax unit is installed, fax files in ...
  • Ricoh Aficio MP 5002 | User Guide - Page 54
    2. Getting Started • Make sure to turn off the main power switch before pulling out the power plug. Not doing so may result in damage to the hard disk or memory, leading to malfunctions. • Do not turn off the power while the machine is in operation. 1. Open the main power switch cover, and ...
  • Ricoh Aficio MP 5002 | User Guide - Page 55
    ... Ask the user administrator for the Login User Name, Login Password, and User Code. For details about user authentication, see Security Guide . • User Code to enter on User Code Authentication is the numerical value registered in the Address Book as "...
  • Ricoh Aficio MP 5002 | User Guide - Page 56
    2. Getting Started 1. Press [Login]. 2. Enter a Login User Name, and then press [OK]. 3. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging Out Using the Control ...
  • Ricoh Aficio MP 5002 | User Guide - Page 57
    Placing Originals Placing Originals Placing Originals on the Exposure Glass (mainly Europe and Asia) • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. 1. Lift the ADF or the exposure glass cover. Be sure to lift the ADF or the exposure glass cover by ...
  • Ricoh Aficio MP 5002 | User Guide - Page 58
    ...Also, be sure not to place originals or other objects on the top cover. Doing so may cause a malfunction. 1 CJW004 1. Sensors 1. Adjust the original guide to the original size. 2. Set the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page ...
  • Ricoh Aficio MP 5002 | User Guide - Page 59
    Placing Originals 1 2 CJW007 1. Limit mark 2. Original guide 57
  • Ricoh Aficio MP 5002 | User Guide - Page 60
    2. Getting Started 58
  • Ricoh Aficio MP 5002 | User Guide - Page 61
    ...onto paper other than plain paper, specify the paper type in User Tools according to the weight of the paper you are using. ... on the top left of the control panel, and press the [Copier] icon on the [Home] screen. 2. Make sure no previous settings remain. When there are previous settings remaining, ...
  • Ricoh Aficio MP 5002 | User Guide - Page 62
    ... that can be entered is 999. 6. Press the [Start] key. When placing the original on the exposure glass, press the [ ] key after all originals are scanned. Some functions such as Batch mode may require that you press the [ ] key when placing originals in the ADF. Follow the messages that appear on ...
  • Ricoh Aficio MP 5002 | User Guide - Page 63
    Auto Reduce / Enlarge Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is ...
  • Ricoh Aficio MP 5002 | User Guide - Page 64
    3. Copy 1. Press [Auto Reduce / Enlarge]. 2. Select the paper size. 3. Place the originals, and then press the [Start] key. 62
  • Ricoh Aficio MP 5002 | User Guide - Page 65
    Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided 2 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. Copies one 2-...
  • Ricoh Aficio MP 5002 | User Guide - Page 66
    3. Copy Original Placing originals Original Orientation Orientation Copy Top to Top Top to Bottom 1. Press [Dup./Combine/Series]. 2. Make sure that [Duplex] is selected. If [Duplex] is not selected, press [Duplex]. 3. Select [1 Sided 2 Sided] or [2 Sided document to be output. 2 Sided] ...
  • Ricoh Aficio MP 5002 | User Guide - Page 67
    ... number of originals to be combined. • Portrait ( ) originals CKN015 • Landscape ( ) originals CKN016 Placing originals (originals placed in the ADF) The default value for the copy order in the Combine function is [From Left to Right]. To copy originals from right to left in the ADF, place ...
  • Ricoh Aficio MP 5002 | User Guide - Page 68
    3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals 1 Sided 4 Originals 1 Sided 8 Originals 2 Sided 2 Pages Combine 1 Side Combine 1 Side Combine 1 ...
  • Ricoh Aficio MP 5002 | User Guide - Page 69
    Combined Copying 2 Sided 4 Pages 2 Sided 8 Pages Combine 1 Side Combine 1 Side Copies two 2-sided originals to one side of a sheet. Copies four 2-sided originals to one side of a sheet. 1. Press [Dup./Combine/Series]. 2. Press [Combine]. 3. Select [1 Sided] or [2 Sided] for [Original:]. If you ...
  • Ricoh Aficio MP 5002 | User Guide - Page 70
    3. Copy CKN074 There are six types of Two-Sided Combine. 1 Sided 4 Originals 1 Sided 8 Originals 1 Sided 16 Originals 2 Sided 4 Pages 2 Sided 8 Pages 2 Sided 16 Pages Combine 2 Sides Combine 2 Sides Combine 2 Sides Copies four 1-sided originals to one sheet with two pages per side. Copies eight ...
  • Ricoh Aficio MP 5002 | User Guide - Page 71
    Combined Copying 3. Select [1 Sided] or [2 Sided] for [Original:]. 4. Press [Combine 2 Sides]. 5. Press [Orientation]. 6. Select [Top to Top] or [Top to Bottom] for [Original:] and/or [Copy:], and then press [OK]. 7. Select the number of originals to combine. 8. Press [OK]. 9. Select the paper ...
  • Ricoh Aficio MP 5002 | User Guide - Page 72
    3. Copy Copying onto Custom Size Paper from the Bypass Tray Paper that has a horizontal length of 148.0-600.0 mm (5.83-23.62 inches) and a vertical length of 90.0-305.0 mm (3.55-12.00 inches) can be fed in from the bypass tray. Note however that the limitation on the horizontal and vertical length...
  • Ricoh Aficio MP 5002 | User Guide - Page 73
    ..., see p.138 "Recommended Paper Sizes and Types". About handling envelopes, supported envelope types, and how to load envelopes, see p.145 "Envelopes". ..., select [Envelope] for the paper type under [Tray Paper Settings] in User Tools. For details, see "System Settings", Connecting the Machine/ System ...
  • Ricoh Aficio MP 5002 | User Guide - Page 74
    ...Start] key. Copying onto Envelopes from the Paper Tray Before using this function, specify the paper size and type under [Tray Paper Settings] in User Tools. For the paper type, select [Envelope]. For details, see "System Settings", Connecting the Machine/ System Settings . 1. Select the paper tray...
  • Ricoh Aficio MP 5002 | User Guide - Page 75
    Finishing Finishing Staple Each copy set can be stapled together. CKN021 • You cannot use the bypass tray with this function. Original orientation and staple position Place all the originals in the ADF in the orientation in which they can be read normally. When placing the original on the ...
  • Ricoh Aficio MP 5002 | User Guide - Page 76
    3. Copy Placing the original on the exposure glass Bottom Slant Placing the original in the ADF Staple position*1 Left 2 *2 Top 2 *3 *2 *3 Center *1 The above tables show staple positioning. The orientation of the paper does not indicate orientation of delivery. *2 You cannot staple at ...
  • Ricoh Aficio MP 5002 | User Guide - Page 77
    Finishing 2. Select one of the staple positions. When you select a staple position, Sort is automatically selected. 3. Press [OK]. 4. Enter the number of copy sets with the number keys. 5. Place the originals, and then press the [Start] key. Punch You can make punch holes in copies. CKN022 The...
  • Ricoh Aficio MP 5002 | User Guide - Page 78
    3. Copy When the paper that is loaded is the same size and orientation as the original, the relationship between the orientation in which you place the original and the punch hole positions is as follows. You can confirm the punch hole positions that can be selected on the screen that appears when...
  • Ricoh Aficio MP 5002 | User Guide - Page 79
    Finishing 1. Press [Finishing]. 2. Select one of the punch hole positions. 3. Press [OK]. 4. Enter the number of copy sets with the number keys. 5. Place the originals, and then press the [Start] key. 77
  • Ricoh Aficio MP 5002 | User Guide - Page 80
    .... For details, see "Functions Requiring Optional Configurations", Getting Started . 1. Press [Store File]. 2. Enter a file name, user name, or password if necessary. 3. Press [OK]. 4. Place the originals. 5. Make the scanning settings for the original. 6. Press ...
  • Ricoh Aficio MP 5002 | User Guide - Page 81
    ... of deleted files. See "Turning Off the Main Power / In the Event of Power Failure", Troubleshooting . 1. Press the [Home] key on the top left of the control panel, and press the [Facsimile] icon on the [Home] screen. CJS049 2. Make sure "Ready" appears on the screen. ...
  • Ricoh Aficio MP 5002 | User Guide - Page 82
    ... not highlighted. 4. Place the original into the ADF. 5. Make the scan settings such as scan size and resolution. 6. Configure the transmission... Specify a destination. You can enter the destination's number or address directly or select from the Address Book by pressing the destination key. If you ...
  • Ricoh Aficio MP 5002 | User Guide - Page 83
    ... or e-mail destinations or enable the "E-mail TX Results" function, specify a sender. 10. Press the [Start] key. Registering a Fax Destination 1. Press the [User Tools/Counter] key. 2. Press [Address Book Management]. 3. Check that [Program / Change] is selected. 4. Press [New Program]. 5. Press [...
  • Ricoh Aficio MP 5002 | User Guide - Page 84
    ...Press [OK]. 13. Press [Exit]. 14. Press the [User Tools/Counter] key. Deleting a Fax Destination ... fax function before deleting any destinations. 1. Press the [User Tools/Counter] key. 2. Press [Address Book ... number keys. You can search by the registered name, user code, fax number, folder name, e-...
  • Ricoh Aficio MP 5002 | User Guide - Page 85
    Basic Procedure for Transmissions (Memory Transmission) 7. Press [Delete All], and then press [OK]. 8. Press [OK]. 9. Press [Exit]. 10. Press the [User Tools/Counter] key. 83
  • Ricoh Aficio MP 5002 | User Guide - Page 86
    .... 1. Press the [Home] key on the top left of the control panel, and press the [Facsimile] icon on the [Home] screen. CJS049 2. Make sure "Ready" appears on the screen. 3. Press [Immed. TX]. 4. Place the original into the ADF. 5. Select the scan settings you require. 84
  • Ricoh Aficio MP 5002 | User Guide - Page 87
    Transmitting while Checking Connection to Destination (Immediate Transmission) 6. Specify a destination. If you make a mistake, press the [Clear] key, and then enter again. 7. Press the [Start] key. 85
  • Ricoh Aficio MP 5002 | User Guide - Page 88
    ... how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing the [Start] key.... to cancel the transmission. See p.87 "Canceling a Transmission After the Original Is Scanned". 1. Press the [Stop] key. CJN024 86
  • Ricoh Aficio MP 5002 | User Guide - Page 89
    ... the Original Is Scanned Use this procedure to cancel a transmission after the original is scanned. You can cancel transmission of a file while the file is being sent, stored in memory, or if it fails to transmit. All the scanned data is deleted from memory. 1. Press the [Stop] key. CJN024 You ...
  • Ricoh Aficio MP 5002 | User Guide - Page 90
    ...at a Specific Time (Send Later) Using this function, you can instruct the machine to delay transmission of your fax document until a specified later... documents. See "Turning Off the Main Power / In the Event of Power Failure", Troubleshooting . 1. Press [TX Mode]. 2. Press [Send Later]. 3. Enter the...
  • Ricoh Aficio MP 5002 | User Guide - Page 91
    ... Name You can set this function if necessary to know who and what departments stored documents in the machine. A user name can be selected from the Address Book or entered manually. File Name You can specify a name for a stored document. If you do...
  • Ricoh Aficio MP 5002 | User Guide - Page 92
    ...user name, file name, and password as necessary. • User Name Press [User Name], and then... user name. To specify an unregistered user name, press [Manual Entry], and then enter the... transmission methods: • Immediate Transmission • Parallel Memory Transmission • On Hook Dial • Manual Dial 90
  • Ricoh Aficio MP 5002 | User Guide - Page 93
    ...selected, they are sent in the order of selection. • Press [User Name] to place the documents in order by programmed user name. • Press [File Name] to place the documents in alphabetical order. • Press [Date]... settings you require. 7. Specify the destination, and then press the [Start] key. 91...
  • Ricoh Aficio MP 5002 | User Guide - Page 94
    4. Fax Printing the Journal Manually To print the Journal manually, select the printing method: "All",...Print per File No.", or "Print per User". All Prints the results of communications in the order ... specified by file number. Print per User Prints the results of communications by individual senders....
  • Ricoh Aficio MP 5002 | User Guide - Page 95
    ... Print on the supplied CD-ROM. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set. When the...
  • Ricoh Aficio MP 5002 | User Guide - Page 96
    5. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and ... dialog box are applied to all users. 1. On the [Start] menu, click [Devices and Printers]. 2. Right-click the icon of the printer you want to use. 3. Click [Printer ...
  • Ricoh Aficio MP 5002 | User Guide - Page 97
    ...when the print job is complete. In this case, check if the document was printed. When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the [Select Printer] list...
  • Ricoh Aficio MP 5002 | User Guide - Page 98
    ... the upper left corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the ... a User ID in the "User ID:" box, and then enter a password in the "Password:" box. 7. Click [OK... the top left of the control panel, and press the [Printer] icon on the [Home] screen. CJS049 96
  • Ricoh Aficio MP 5002 | User Guide - Page 99
    ... want to print. You can select all the Locked Print files at once by pressing [Select All Jobs] after selecting a file. 5. Press [Print]. 6. Enter the password using the number keys, and then press [OK]. 7. To change the print settings of the document, press [Detailed Settings]. 8. Enter the number ...
  • Ricoh Aficio MP 5002 | User Guide - Page 100
    ... the upper left corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the ... [Hold Print]. 5. Click [Details...]. 6. Enter a User ID in the "User ID:" box. You can optionally ... top left of the control panel, and press the [Printer] icon on the [Home] screen. CJS049 98
  • Ricoh Aficio MP 5002 | User Guide - Page 101
    Hold Print 2. Press the [Print Jobs] tab. 3. Press [Hold Print Job]. 4. Select the files you want to print. You can select all the Hold Print files at once by pressing [Select All Jobs] after selecting a file. 5. Press [Print]. 6. To change the print settings of the document, press [Detailed ...
  • Ricoh Aficio MP 5002 | User Guide - Page 102
    ...) functions, authentication must be enabled beforehand. For details, see Security Guide . • Stored Print Stores the file in the machine and prints it later using the control panel. • ... a User ID in the "User ID:" box. You can optionally set a file name and a password of a ...
  • Ricoh Aficio MP 5002 | User Guide - Page 103
    ...] key on the top left of the control panel, and press the [Printer] icon on the [Home] screen. CJS049 2. Press the [Print Jobs] ...file. 5. Press [Print]. If you set the password in the printer driver, enter the password. If multiple print files are selected, and some of these require a password, the...
  • Ricoh Aficio MP 5002 | User Guide - Page 104
    5. Print 102
  • Ricoh Aficio MP 5002 | User Guide - Page 105
    ... used scanner functions and operations. For the information not included in this chapter, see Scan on the supplied CD-ROM. Basic Procedure When Using Scan to ...key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen. CJS049 2. Make sure that no previous settings ...
  • Ricoh Aficio MP 5002 | User Guide - Page 106
    ...domain. Write down the confirmed information. Step 1: Confirming the user name and computer name Confirm the user name and the name of the computer you will send scanned documents to. ...IPv4 address of the computer. 4. Next, enter the command "set user", and then press the [Enter] key. (...
  • Ricoh Aficio MP 5002 | User Guide - Page 107
    ... 6, the created shared folder will be accessible by all users. This is a security risk, so we recommend ... [Remove]. 7. Click [Add...]. 8. In the [Select Users or Groups] window, click [Advanced...]. 9. Specify one ... click [OK]. 11. In the [Select Users or Groups] window, click [OK]. 12. In the [Groups...
  • Ricoh Aficio MP 5002 | User Guide - Page 108
    ... the folder created in above step 1, and then click [Properties]. 2. On the [Security] tab, select [Edit...]. 3. Click [Add...]. 4. In the [Select Users or Groups] window, click [Advanced...]. 5. Specify one or more object types, select a location, and ...
  • Ricoh Aficio MP 5002 | User Guide - Page 109
    ... [Do not Specify] is selected, the SMB User Name and SMB Password that you have specified in "Default User Name / Password (Send)" of File Transfer settings are applied....specify a folder, you can either enter the path manually or locate the folder by browsing the network. 18. Press [...
  • Ricoh Aficio MP 5002 | User Guide - Page 110
    ... 21. Press [Exit]. 22. Press the [User Tools/Counter] key. Locating the SMB folder manually 1. Press [Change] under "Path". 2. Enter the path where ... folder is located. For example: if the name of the destination computer is "User", and the folder name is "Share", the path will be \\...
  • Ricoh Aficio MP 5002 | User Guide - Page 111
    ... Press [OK]. Deleting an SMB Registered Folder 1. Press the [User Tools/Counter] key. 2. Press [Address Book Management... number keys. You can search by the registered name, user code, fax number, folder name, e-mail ... [Yes]. 8. Press [OK]. 9. Press [Exit]. 10. Press the [User Tools/Counter] key. 109
  • Ricoh Aficio MP 5002 | User Guide - Page 112
    ... setting, enter the user name for logging in to the computer. Press [Manual Entry] to the right of the user name field to display the soft keyboard. ..., enter the password for logging in to the computer. Press [Manual Entry] for the password to display the soft keyboard. 8. Press [Connection Test]. A ...
  • Ricoh Aficio MP 5002 | User Guide - Page 113
    Basic Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by Email 1. Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen. CJS049 2. Make sure that no previous settings remain....
  • Ricoh Aficio MP 5002 | User Guide - Page 114
    ... mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full ... selected e-mail sender will receive e-mail notification when the email recipient has opened the e-mail. 9. Press ...[Start] key. Registering an E-mail Destination 1. Press the [User Tools/Counter] key. 2. Press [Address ...
  • Ricoh Aficio MP 5002 | User Guide - Page 115
    Basic Procedure for Sending Scan Files by E-mail You can select [Frequent] and one more key for each title. 8. Press [E-mail... use "Send via SMTP Server". 14. Press [OK]. 15. Press [Exit]. 16. Press the [User Tools/Counter] key. Deleting an E-mail Destination 1. Press the [User Tools/Counter] key. ...
  • Ricoh Aficio MP 5002 | User Guide - Page 116
    ...mail Address". 7. Press [Delete All], and then press [OK]. 8. Press [OK]. 9. Press [Exit]. 10. Press the [User Tools/Counter] key. Entering an E-mail Address Manually 1. Press [Manual Entry]. 2. Enter the e-mail address. 3. Press [OK]. 114
  • Ricoh Aficio MP 5002 | User Guide - Page 117
    ...each stored file. Files that are not password-protected can be accessed by other users on the same local area... left of the control panel, and press the [Scanner] icon on the [Home] screen. CJS049 2. Make sure that... file information, such as [User Name], [File Name], and [Password]. • User Name 115
  • Ricoh Aficio MP 5002 | User Guide - Page 118
    6. Scan Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press...
  • Ricoh Aficio MP 5002 | User Guide - Page 119
    ...types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail ...number of files sent is the same as the number of pages scanned. • Multi-page: [TIFF], [PDF], [High .... Selectable file types differ depending on the scan settings and other conditions. For details ...
  • Ricoh Aficio MP 5002 | User Guide - Page 120
    6. Scan Specifying Scan Settings 1. Press [Scan Settings]. 2. Specify resolution, scan size, and other settings, as required. 3. Press [OK]. 118
  • Ricoh Aficio MP 5002 | User Guide - Page 121
    ... to the scanned document. You can change the file name. User Name You can register a user name to ... documents. To assign it, select the user name registered in the Address Book, or enter the name directly. Depending on the security setting, [Access Privileges] may appear instead of [User Name]. For ...
  • Ricoh Aficio MP 5002 | User Guide - Page 122
    ..., and press the [Document Server] icon on the [Home] screen. CJS049 2. Press [To Scanning Screen]. 3. Press [User Name]. 4. Specify a user ... registered in the Address Book. To specify a name not shown in the screen, press [Manual Entry], and then enter a user name. 5. Press [File Name]. 6. Enter a ...
  • Ricoh Aficio MP 5002 | User Guide - Page 123
    Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Sort] / [Rotate Sort] / [Stack] / [Staple] / [Punch]) • [Cover/Slip Sheet...
  • Ricoh Aficio MP 5002 | User Guide - Page 124
    7. Document Server 122
  • Ricoh Aficio MP 5002 | User Guide - Page 125
    ... areas: 2 3 1 4 5 CKD001 1. Menu area If you select a menu item, its content will be shown. 2. Header area The dialog box for switching to the user mode and administrator mode appears, and each mode's menu will be displayed. The link to Help and dialog box for keyword search appears. 123
  • Ricoh Aficio MP 5002 | User Guide - Page 126
    8. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4. Basic Information area Displays ...
  • Ricoh Aficio MP 5002 | User Guide - Page 127
    ... the code, and then press [OK]. If the programmed user code was deleted from the Address Book, a message indicating incorrect user code entry appears. If this is the case, reprogram a user code. 4. Click the property icon of the desired fax document. 5. View the content of the fax document. 6. To ...
  • Ricoh Aficio MP 5002 | User Guide - Page 128
    8. Web Image Monitor 126
  • Ricoh Aficio MP 5002 | User Guide - Page 129
    9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper into Paper Trays Every paper tray is loaded in the same way. In the following example procedure, paper is loaded into tray 2. • If a paper tray is pushed ...
  • Ricoh Aficio MP 5002 | User Guide - Page 130
    9. Adding Paper and Toner 3. Carefully push the paper tray fully in. • Various sizes of paper can be loaded in the paper trays by adjusting the positions of side fences and end fence. For details, see "Changing the Paper Size in the Paper Trays", Paper Specifications and Adding Paper . • You ...
  • Ricoh Aficio MP 5002 | User Guide - Page 131
    .... Load only as much paper as can be held between the paper guides on the bypass tray. For the maximum number of sheets you can load, see ... • When you use the bypass tray, it is recommended to set the paper direction to . • When copying from the bypass tray, see "Copying from the Bypass Tray", ...
  • Ricoh Aficio MP 5002 | User Guide - Page 132
    9. Adding Paper and Toner • Certain types of paper might not be detected properly when placed on the ... printing, be sure to clear settings for the next user. • For details about setting printer drivers, see "Printing Documents", Print • [Auto Detect] is the default setting for [Printer Bypass ...
  • Ricoh Aficio MP 5002 | User Guide - Page 133
    ... using the control panel 1. Press the [User Tools/Counter] key. CJS039 2. Press [Tray Paper Settings]. 3. Press [Printer Bypass Paper Size]. 4. Select the paper size. 5. Press [OK]. 6. Press the [User Tools/Counter] key. • When loading thick paper, thin paper, or ...
  • Ricoh Aficio MP 5002 | User Guide - Page 134
    9. Adding Paper and Toner Setting custom size paper using the control panel 1. Press the [User Tools/Counter] key. CJS039 2. Press [Tray Paper Settings]. 3. Press [Printer Bypass Paper Size]. 4. Press [Custom Size]. If a custom size is already set, press [Change Size]. 5. Press [...
  • Ricoh Aficio MP 5002 | User Guide - Page 135
    Loading Paper into the Bypass Tray 1. Press the [User Tools/Counter] key. CJS039 2. Press [Tray Paper Settings]. 3. Press [... appropriate paper thickness in the [Paper Thickness] area. 6. Press [OK]. 7. Press the [User Tools/Counter] key. • We recommend that you use specified OHP transparencies....
  • Ricoh Aficio MP 5002 | User Guide - Page 136
    9. Adding Paper and Toner Loading Paper into Tray 3 (LCT) • When paper loaded in the ... on 81/2 × 11 from Tray 3 (LCT), contact your service representative. (mainly North America) Tray 3 (... to print on A4 from Tray 3 (LCT), contact your service representative. • 1. Carefully pull out Tray 3 (...
  • Ricoh Aficio MP 5002 | User Guide - Page 137
    Loading Paper into Tray 3 (LCT) • Left half of the tray pulled out CJW017 3. Carefully push the paper tray fully in. • You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use. 135
  • Ricoh Aficio MP 5002 | User Guide - Page 138
    9. Adding Paper and Toner Loading Paper into the Large Capacity Tray (LCT) ... large capacity tray (LCT), contact your service representative. (mainly North America) The large capacity ... large capacity tray (LCT), contact your service representative. • 1. Open the right cover of the large capacity ...
  • Ricoh Aficio MP 5002 | User Guide - Page 139
    Loading Paper into the Large Capacity Tray (LCT) CJW020 4. Load paper by repeating steps 2 and 3. 5. Close the right cover of the large capacity tray (LCT). 137
  • Ricoh Aficio MP 5002 | User Guide - Page 140
    9. Adding Paper and Toner Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you ...a staple clogging or paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed. • When you load ...
  • Ricoh Aficio MP 5002 | User Guide - Page 141
    ...-80 lb. Cover) Plain Paper-Thick Paper 2 Custom size: Vertical: 182.0-297.0 mm 550 sheets *1 Horizontal: 148.0-432.0 mm Vertical: 7.17-11.69 inches *1 Horizontal: 5.83-17.00 inches Envelopes Select the paper size using the System Settings menu: 41/8 × 91/2 , C5 Env , DL Env 50 sheets *2 139
  • Ricoh Aficio MP 5002 | User Guide - Page 142
    9. Adding Paper and Toner *1 When loading paper with a vertical length of more than 279 mm (11.0 inches) in trays 1-4, use paper that has a horizontal width of 420 mm (16.6 inches) or less. *2 Load envelopes with their flaps fully open. Bypass tray Paper type and weight 52-216 g/m2 (14 lb. Bond-80...
  • Ricoh Aficio MP 5002 | User Guide - Page 143
    ...30 sheets *3 1 sheet 10 sheets *3 , C5 41/8 × 91/2 , 37/8 × 71/2 Env , C6 Env , ...Size Paper from the Bypass Tray", Copy/ Document Server . For printer mode, see p.131 "Setting the paper size ...Size Paper from the Bypass Tray", Copy/ Document Server . For printer mode, see p.132 "Setting custom size ...
  • Ricoh Aficio MP 5002 | User Guide - Page 144
    9. Adding Paper and Toner Paper type and weight 60-216 g/m2 (16 lb...load paper any of the sizes specified above, contact your service representative. Large capacity tray (LCT) Paper ... paper any of the sizes specified above, contact your service representative. Paper Thickness Paper Thickness *1 Thin...
  • Ricoh Aficio MP 5002 | User Guide - Page 145
    ... types of paper produce noise when delivered. This noise does not indicate a problem and print quality is unaffected. (Glossy paper and OHP transparencies can ... . For the setting procedure of the Auto Tray Switching function, see "Copier / Document Server Features", Copy/ Document Server . • When ...
  • Ricoh Aficio MP 5002 | User Guide - Page 146
    ... long grain paper, and set the paper direction according to the grain. • Translucent paper easily ...tray. • When loading thick paper, set the paper direction according to its grain, as shown in the following diagram: Direction of paper grain Tray 3 (LCT) Trays 1-4 Large capacity tray (LCT) Bypass ...
  • Ricoh Aficio MP 5002 | User Guide - Page 147
    ...out prints if they are creased or curled. Envelopes This section gives you various details about and recommendations concerning envelopes. • Do not use window envelopes. • Fan the envelopes before loading them to separate them and prevent the glue on them from causing them to stick together. If...
  • Ricoh Aficio MP 5002 | User Guide - Page 148
    9. Adding Paper and Toner In copier mode The way to load envelopes varies depending on the orientation of the envelopes. When copying onto envelopes, load them...thickness. For details, see p.71 "Copying onto Envelopes". In printer mode The way to load envelopes varies depending on the...
  • Ricoh Aficio MP 5002 | User Guide - Page 149
    ... as the paper types using both the User Tools and printer driver and specify the thickness of envelopes. For details, see " Printing on Envelopes", ... body, rotate the print image by 180 degrees using the printer driver. Recommended envelopes For information about recommended envelopes, ...
  • Ricoh Aficio MP 5002 | User Guide - Page 150
    9. Adding Paper and Toner • Output quality on envelopes may be uneven if parts of an envelope have differing thicknesses. Print one or two envelopes to check print quality. • Copied or printed sheets are delivered to the internal tray even if you specified a different tray. • Flatten out ...
  • Ricoh Aficio MP 5002 | User Guide - Page 151
    ... section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out... toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. • Do not... Doing so risks fire and burns. Toner will ignite on contact with naked flame. • Do ...
  • Ricoh Aficio MP 5002 | User Guide - Page 152
    ... with soap and water. • Always replace the toner cartridge when a notification appears on the machine. • Fault ... and remove toner cartridges. This will result in toner leakage. Follow the instruction on the screen regarding ...if there is no toner left, you can still send faxes or scanned documents...
  • Ricoh Aficio MP 5002 | User Guide - Page 153
    ... Toner • If number of communications executed after the toner has run out and not listed... transmission operation. The error message disappears. • Any reports are not printed. Disposing of Used Toner ... Toner cannot be re-used. Pack used toner containers in the container's box or a bag to prevent ...
  • Ricoh Aficio MP 5002 | User Guide - Page 154
    9. Adding Paper and Toner 152
  • Ricoh Aficio MP 5002 | User Guide - Page 155
    ... This chapter describes basic troubleshooting procedures. Indicators This section describes the indicators displayed when the machine requires the user to remove misfed...Toner Full indicator Appears when the waste toner bottle is full. Contact your sales or service representative. : Empty Hole Punch ...
  • Ricoh Aficio MP 5002 | User Guide - Page 156
    10. Troubleshooting When an Indicator for the [Check Status] Key Is Lit If an indicator for the [Check Status] key lights up...status of the machine and each function. 2. Status icons Each icon that can be displayed is described below: : The function is performing a job. : An error has occurred on the...
  • Ricoh Aficio MP 5002 | User Guide - Page 157
    ...Specifications and Adding Paper . Press [Check] in the function which the error has occurred. Then check the displayed message, ... lit even after trying to solve the problem as described here, contact your service representative. A function which has the status "Error Occurred" in the [Check Status] ...
  • Ricoh Aficio MP 5002 | User Guide - Page 158
    ... or paper tray is empty. The machine requires user attention because paper has jammed, the toner needs replenishing, or other problems have occurred. ... the machine's beep alerts. When the machine beeps to alert users of a paper jam or toner request, if the machine's covers are ...
  • Ricoh Aficio MP 5002 | User Guide - Page 159
    ... describes common problems and messages. If other messages appear, follow the instructions displayed. Problem The [Facsimile] or [Scanner] icon does not appear on the [Home] screen even though the copier screen appears when the machine is turned on ...
  • Ricoh Aficio MP 5002 | User Guide - Page 160
    10. Troubleshooting Problem Nothing happens when the [Check Status] key or the [Energy Saver] key.... This message appears when you change the toner cartridge. The scanned originals exceed the number of sheets... . Enter your login user name and user password. For details about the Authentication screen...
  • Ricoh Aficio MP 5002 | User Guide - Page 161
    .... Solutions For details about the correct login user name and login password, see Security Guide . For details about authentication, see Security Guide . . The logged in user name For details about how to set does not have permission for permissions, see Security Guide the...
  • Ricoh Aficio MP 5002 | User Guide - Page 162
    10. Troubleshooting Problem Misfeeds occur frequently. Causes The tray's side or end fences ... jammed paper, see "Removing Jammed Paper", Troubleshooting . • Check that the side or end fences are set ... paper, see "Removing Jammed Paper", Troubleshooting . • Do not place anything on the finisher ...
  • Ricoh Aficio MP 5002 | User Guide - Page 163
    When You Have Problems Operating the Machine Problem Cannot print in duplex mode. Causes You have selected a paper type that ... main power switch on and off, see "Turning On/Off the Power", Getting Started . An error has occurred when the Address Book is changed from the display panel or Web Image ...
  • Ricoh Aficio MP 5002 | User Guide - Page 164
    10. Troubleshooting Problem Cannot use Web Image Monitor to print documents stored in ... details about specifying print volume limits, see Security Guide . • To view the status of a print job, ... image data size is not valid. See the manual for required data." appears. "The format of the image data ...
  • Ricoh Aficio MP 5002 | User Guide - Page 165
    .... If other messages appear, follow their instructions. • If you cannot make copies as... cannot detect the size of the original, specify the size manually - do not use Auto Paper .... • Specify the paper size. • When placing an original directly on the exposure glass, the lifting/ lowering action of...
  • Ricoh Aficio MP 5002 | User Guide - Page 166
    ...to store scanned pages, press [No]. Scanned data is deleted. For details about how to check the number of copies available per user, see Security Guide . Press [Exit], and then store again with an appropriate number of pages. "Exceeded the maximum number of...
  • Ricoh Aficio MP 5002 | User Guide - Page 167
    ...] key. Next, press the [Document Server] icon on the [Home] screen, and then press ... [Job List]." appears, press [Cancel Scanning]. Wait until the message disappears. Do ... is displayed. "Original(s) is being scanned for a different function." A function of the machine other than the Copier function ...
  • Ricoh Aficio MP 5002 | User Guide - Page 168
    ... the authority to do so. The logged in user name For details about how to set does not have permission for permissions, see Security Guide the selected function. When the memory becomes full while using the copy/document server function Message "Memory is full. nn...
  • Ricoh Aficio MP 5002 | User Guide - Page 169
    ... other messages appear, follow their instructions. • Settings that can be confirmed in System Settings ... "Cannot detect original size. Select scan size." Causes The machine failed to detect... "Initial Settings", Fax . • For details about network problems, contact your administrator. "Check whether...
  • Ricoh Aficio MP 5002 | User Guide - Page 170
    10. Troubleshooting Message "Check whether there are any network problems." [13-17] Causes Registering of user name is rejected by SIP server. ... that the correct SIP Server IP Address and SIP User Name are listed in [SIP Settings] of [Facsimile Features]. For details about ...
  • Ricoh Aficio MP 5002 | User Guide - Page 171
    ...", Connecting the Machine/ System Settings . • For details about network problems, contact your administrator. "Check whether there ... cable is correctly connected to the machine. • For details about network problems, contact the administrator of the destinations. • For details about network ...
  • Ricoh Aficio MP 5002 | User Guide - Page 172
    10. Troubleshooting Message "Check whether there are any network problems." [14-09] Causes E-mail ... about these settings, see "File Transfer", Connecting the Machine/ System Settings . • Check that the user ID and password for the computer with the folder for forwarding are correctly specified. ...
  • Ricoh Aficio MP 5002 | User Guide - Page 173
    ... administrator. "Check whether there are any network problems." [15-02] Cannot log in to the POP3/ IMAP4 server. • Check that the correct User Name and Password are listed in [Fax Email Account] of [System Settings]. For details about Fax Email Account,...
  • Ricoh Aficio MP 5002 | User Guide - Page 174
    10. Troubleshooting Message "Check whether there are any network problems." [15-11] ... settings in [System Settings] are listed correctly. • the user name and password for [Fax E-mail Account] • the user name and password for POP before SMTP authentication For details about these settings, see "...
  • Ricoh Aficio MP 5002 | User Guide - Page 175
    ...the Control Panel Message "Check whether there are any network problems." [16-00] Causes • No IP address has been.... Press [Exit], and then send the documents again. "Error occurred, and transmission was cancelled." • Original jammed during Immediate Transmission. • A problem occurred in the...
  • Ricoh Aficio MP 5002 | User Guide - Page 176
    10. Troubleshooting Message "Exceeded time limit for LDAP server search. Check the server status."... then contact your service representative. Other functions can be used. Make settings correctly for the user name and the password for LDAP server authentication. "Functional problems with facsimile. ...
  • Ricoh Aficio MP 5002 | User Guide - Page 177
    ... Are Displayed on the Control Panel Message "Original(s) is being scanned for a different function." Causes A function of the machine ... the [Home] key. Press the [Document Server] icon on the [Home] screen. Next, press the [Stop] ... "The Stop key has been pressed, scanning, and also other print jobs ...
  • Ricoh Aficio MP 5002 | User Guide - Page 178
    ... do not have permission to delete, see Security Guide . Wait until the message disappears. Do... does not have permission for permissions, see Security Guide the selected function. Authentication failed ... on the remote machine has failed. For details about user authentication, see Security Guide . 176
  • Ricoh Aficio MP 5002 | User Guide - Page 179
    ...to use the function on the remote machine. The remote fax function does not support User Code Authentication. Disable the User Code Authentication on the remote machine. For details about user authentication and how to set permissions, see Security Guide . 177
  • Ricoh Aficio MP 5002 | User Guide - Page 180
    ... the remote fax function, not support User Code disable User Code Authentication. For Authentication. details about user code authentication, see Security Guide . A network error occurred during transfer. • Check that the correct IP ...
  • Ricoh Aficio MP 5002 | User Guide - Page 181
    ... certificate (destination certificate), see Security Guide . A new user certificate must be installed.... a device certificate (S/ MIME), see Security Guide . A new user certificate must be installed.... certificate (destination certificate), see Security Guide . A new user certificate must be installed....
  • Ricoh Aficio MP 5002 | User Guide - Page 182
    ... about how to install a device certificate (S/ MIME), see Security Guide . The user certificate (destination certificate) has expired. There is ... about the user certificate (destination certificate), see Security Guide . For details about the user certificate (destination certificate), see Security ...
  • Ricoh Aficio MP 5002 | User Guide - Page 183
    ...the certificate is invalid. For details about the device certificate (S/MIME), see Security Guide . There is no device certificate (S/MIME), or... certificate is invalid. For details about the device certificate (S/MIME), see Security Guide . The device certificate (PDF with digital signature) has ...
  • Ricoh Aficio MP 5002 | User Guide - Page 184
    ...device certificate (PDF with digital signature), see Security Guide . There is no device certificate ...device certificate (PDF with digital signature), see Security Guide . There is no device certificate ...signature), see Security Guide . • If "Check whether there are any network problems." appears...
  • Ricoh Aficio MP 5002 | User Guide - Page 185
    ... appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Status messages ...two while the machine is preparing, performing initial adjustments, or adding toner. Wait a while. The machine is printing. Wait a while. This is the default ready message. The ...
  • Ricoh Aficio MP 5002 | User Guide - Page 186
    .... And then, turn on the main power switch again. If the message appears again, contact your service representative. "Hardware Problem: Ethernet" An error has occurred in the Ethernet interface. Turn off the main power switch, and then back on ...
  • Ricoh Aficio MP 5002 | User Guide - Page 187
    ...: HDD" Causes An error has occurred in the hard disk. Solutions Turn off the main ... unit was removed while the machine was turned on. The printer driver settings are incorrect or the tray does... load paper of the size selected in the printer driver into the input tray. For details about how to change...
  • Ricoh Aficio MP 5002 | User Guide - Page 188
    ... type can also be changed in User Tools." Causes The printer driver settings are incorrect or the tray does... and then load paper of the size selected in the printer driver into the input tray. For details ...does not match the paper size specified in the printer driver. Select a tray containing paper ...
  • Ricoh Aficio MP 5002 | User Guide - Page 189
    ... possible while this message is displayed. For details about how to set permissions, see Security Guide . "You do not have the privileges to use this function." The logged in user name does not have permission for the selected function. Messages during Direct print from a ...
  • Ricoh Aficio MP 5002 | User Guide - Page 190
    ...exceeds 1GB, print by using a function other than the Direct printing function from removable memory devices. ... 1GB, print by using a function other than the Direct printing function from removable memory devices. ... error logs or reports. Message "84: Error" Causes There is no work area available for ...
  • Ricoh Aficio MP 5002 | User Guide - Page 191
    ... Copy Prevention job. The job was cancelled." On the printer driver, select a job type other ..."Job Type:" or deselect [Unauthorized Copy Prevention]. On the printer driver's [Detailed Settings] tab, click [... Details]. Enter text in [Enter User Text:]. On the printer driver, set the resolution to 600 ...
  • Ricoh Aficio MP 5002 | User Guide - Page 192
    ... Server. Solutions For details about automatic registration of user information, see Security Guide . "Cannot store data of this size." Reduce the paper size of the ... the machine is working correctly. • Check if the correct printer driver is being used. • Check if the machine's memory ...
  • Ricoh Aficio MP 5002 | User Guide - Page 193
    ... to compress the data is functioning correctly. "Data storage error." You tried to print a Sample Print, Locked ...contact your administrator. For details about how to set permissions, see Security Guide . "Duplex has been cancelled." Duplex printing was canceled. • Select the proper paper size ...
  • Ricoh Aficio MP 5002 | User Guide - Page 194
    10. Troubleshooting Message "Exceeded max. number of files of Document Server. Cannot store." "..., the maximum file capacity was exceeded. While using the error job store function to store Normal Print jobs... that you can use Collate with. While using the error job store function to store Normal Print ...
  • Ricoh Aficio MP 5002 | User Guide - Page 195
    ...Causes The number of pages the user is permitted to print has been exceeded. PDF direct printing ... details about print volume use limitation, see Security Guide . Turn off the main power ... is full." "HDD is full." When printing with the PostScript 3 printer driver, the hard disk capacity for fonts ...
  • Ricoh Aficio MP 5002 | User Guide - Page 196
    ...etc.. A memory allocation error occurred. Solutions For details about user authentication, see Security Guide . "Insufficient Memory" PCL 5e Select a lower resolution on the printer driver. For details about how to change the resolution setting,...
  • Ricoh Aficio MP 5002 | User Guide - Page 197
    ... Displayed on the Control Panel Message "Print overrun." Causes Images were discarded while printing. PCL 5e Solutions Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the ...
  • Ricoh Aficio MP 5002 | User Guide - Page 198
    ... correct paper type, and then print the file again. The entered login user name Check that ... tray settings. For details about how to set permissions, see Security Guide . For details about how to set permissions, see Security Guide . Messages during Direct print from a removable memory device ...
  • Ricoh Aficio MP 5002 | User Guide - Page 199
    ... size. For details about how to enable or disable the WSD protocol, see Security Guide . • Place the original correctly. • Specify the scan size. • When placing an original directly on the exposure glass, the lifting/ lowering action of the ...
  • Ricoh Aficio MP 5002 | User Guide - Page 200
    10. Troubleshooting Message "Cannot find the specified path. Please check the settings." Causes An... was client computer. failed." "Cannot start scanning The [Take no action] setting because ... Profile might be incorrectly configured. Set Scan Profile. For details about how to do this, see "Changing ...
  • Ricoh Aficio MP 5002 | User Guide - Page 201
    .... • Check the file name set at the time of scanning. For details about the characters that can be used in file.... • Replace the memory device. • If the document is scanned as single-page or divided multiple pages... of pages per file. Cannot send the scanned data." The maximum number of pages per...
  • Ricoh Aficio MP 5002 | User Guide - Page 202
    10. Troubleshooting Message "Connection with LDAP server has failed. Check the server status." Causes A network error... has been cancelled. Check [Max. Email Size] in Scanner Features." You have entered an incorrect user code. The file size per page has reached the maximum email size specified in [...
  • Ricoh Aficio MP 5002 | User Guide - Page 203
    ... to scan very large originals at a high resolution. For details about the settings for scan function, see "Relationship between Resolution and Scan Size", Scan... "Values of Various Set Items for Transmission/ Storage / Delivery Function", Scan . Reduce the number of files, and then send them again. "...
  • Ricoh Aficio MP 5002 | User Guide - Page 204
    10. Troubleshooting Message "Exceeded max. number of files which can be used in Document... files waiting in the sending queue for e-mail, Scan to Folder, or delivery functions. Wait until... because the maximum number of pages that can be scanned by this machine was exceeded during writing to the memory...
  • Ricoh Aficio MP 5002 | User Guide - Page 205
    ... of insufficient hard disk space, the first page could not be scanned. For details about LDAP Authentication, see Security Guide . Try one of the following measures: • Wait for a while, and then retry the scan operation. • Reduce the scan area or ...
  • Ricoh Aficio MP 5002 | User Guide - Page 206
    10. Troubleshooting Message "Memory is full. Scanning has been cancelled. Press [Send] to send the scanned data..., press [Exit], and then press the [Home] key. Next, press the [Copier] icon on the [Home] screen, and then press the [Stop] key. When the message "The Stop key has been pressed, copying, ...
  • Ricoh Aficio MP 5002 | User Guide - Page 207
    ...cleared) or the DeskTopBinder setting, and then change the user name. "Selected file is currently in use. User name cannot be changed." "Sending the data has failed. The data will be resent later... that appears at each e-mail destinations and Scan transmission, press [Select]. to Folder destinations...
  • Ricoh Aficio MP 5002 | User Guide - Page 208
    10. Troubleshooting Message "Some page(s) are near blank. To cancel, press the Stop key." Causes The first page of ... to delete a document you do not have permission to delete, see Security Guide . Transmission has failed. Allocate sufficient space. There was not enough free space on the hard disk ...
  • Ricoh Aficio MP 5002 | User Guide - Page 209
    ...possible while this message is displayed. . "You do not have the privileges to use this function." The logged in user name For details about how to set does not have permission for permissions, see Security Guide the selected function. 207
  • Ricoh Aficio MP 5002 | User Guide - Page 210
    10. Troubleshooting Message "Exceeded max. data capacity." "Check the resolution and the ratio and ... Reproduction Ratio], and then try to scan the original again. If displaying the entire .... For details about how to install a device certificate (PDF with digital signature), see Security Guide . 208
  • Ricoh Aficio MP 5002 | User Guide - Page 211
    ... certificate (PDF with digital signature), see Security Guide . There is no device certificate... signature), see Security Guide . "XXX cannot be YYY because there is a problem with the PDF... about how to install a device certificate (S/ MIME), see Security Guide . The device certificate (S/ MIME) has...
  • Ricoh Aficio MP 5002 | User Guide - Page 212
    ... details about the user certificate (destination certificate), see Security Guide . A new user certificate must be installed. For details about ... details about the user certificate (destination certificate), see Security Guide . The user certificate (destination certificate) has expired. The user ...
  • Ricoh Aficio MP 5002 | User Guide - Page 213
    .... For details about login user name, login password, and driver encryption key, see Security Guide . . "Authentication succeeded. However, ... set does not have permission for permissions, see Security Guide scanner function. An unrecoverable error has occurred in the machine....
  • Ricoh Aficio MP 5002 | User Guide - Page 214
    ... set original was misaligned. Solutions • Place the original correctly. • Specify the scan size. • When placing an original directly on the exposure glass, the lifting/ lowering action of the ADF triggers the automatic original size detection process. ...
  • Ricoh Aficio MP 5002 | User Guide - Page 215
    ...A communication error has occurred on the network. An error has occurred in the driver. Check whether the client computer can use... unnecessary applications running on the client computer. • Uninstall the TWAIN driver, and then reinstall it after restarting the computer. "Fatal error has occurred ...
  • Ricoh Aficio MP 5002 | User Guide - Page 216
    ... about the settings, see TWAIN driver Help. The problem may be due to the following cause: • Scanning cannot be performed if ...from the operating system CD-ROM. For details about user code authentication, see Security Guide • Check whether the machine or client computer is connected to the network...
  • Ricoh Aficio MP 5002 | User Guide - Page 217
    ... and then press the [Home] key. Next, press the [Copier] icon on the [Home] screen, and then press the [Stop] key. When the message "The Stop key has been...connection status." The TWAIN scanner function Contact your service representative. cannot be used on this machine. The machine's main...
  • Ricoh Aficio MP 5002 | User Guide - Page 218
    10. Troubleshooting Message "Scanner is not available. Check the scanner connection status." Causes The machine is not connected ... Deselect the personal firewall function of the client computer. For details about firewall, see Windows Help. • Use an application such as telnet to make sure SNMPv1 ...
  • Ricoh Aficio MP 5002 | User Guide - Page 219
    ... SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license. Microsoft®, Windows®, Windows Server®, and Windows ...is a registered trademark of Hewlett-Packard Company. The proper names of the Windows operating systems are as follows: • The product names of Windows XP...
  • Ricoh Aficio MP 5002 | User Guide - Page 220
    ... Server® 2003 R2 Enterprise Edition • The product names of Windows Server 2008 are as follows: Microsoft® ... Windows Server® 2008 Enterprise • The product names of Windows Server 2008 R2 are as follows: Microsoft®... Server® 2008 R2 Standard Microsoft® Windows Server® 2008 R2 Enterprise Other ...
  • Ricoh Aficio MP 5002 | User Guide - Page 221
    ..., 37 Converting documents to electronic formats...10 Copier...40, 59 Copy/Document Server...163,......70, 132 D Data In indicator...37 Data security for copying...25 Destination...110 Display panel......, 42 Home screen image...40 How to Read the Manuals...6 I Immediate transmission...84 Indicator...153, ...
  • Ricoh Aficio MP 5002 | User Guide - Page 222
    ... orientation...63 P Paper capacity...138 Paper grain...144 Paper guides...27, 30 Paper size...131, 138 Paper thickness...138 ... originals...55 220 Preventing information leakage...23 Printer...40, 95, 183, 184 Printer driver...93, 94 Problem...157 Program...12, 45, 47 Program key...37 Punch...75 Q ...
  • Ricoh Aficio MP 5002 | User Guide - Page 223
    ... documents...17 Symbols...6 T Thick paper...132, 144 Thin paper...132 Toner...149, 150 Trademark...217 Tray 1...27, 30 Tray 2...27, ... Turning On/Off the Power...51 Two-Sided Combine...67 U Unauthorized copy prevention...25 Used toner...151 User code authentication...53 User Tools/Counter key...37 V ...
  • Ricoh Aficio MP 5002 | User Guide - Page 224
    MEMO 222
  • Ricoh Aficio MP 5002 | User Guide - Page 225
    MEMO 223
  • Ricoh Aficio MP 5002 | User Guide - Page 226
    MEMO 224 EN GB EN US EN AU D129
  • Ricoh Aficio MP 5002 | User Guide - Page 227
    © 2011
  • Ricoh Aficio MP 5002 | User Guide - Page 228
    EN GB EN US EN AU D129-7802



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Ricoh Aficio MP 5002 Manual