Ricoh Aficio MP 5002 User Guide

Ricoh Aficio MP 5002 Manual

Ricoh Aficio MP 5002 manual table of contents:

  • Ricoh Aficio MP 5002 | User Guide - Page 1
    User Guide What You Can Do with This Machine Getting Started Copy Fax Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Appendix For information not in this manual, refer to the HTML/PDF files on the supplied CD-ROM. ...
  • Ricoh Aficio MP 5002 | User Guide - Page 2
  • Ricoh Aficio MP 5002 | User Guide - Page 3
    TABLE OF CONTENTS How to Read the Manuals...6 Symbols Used in the Manuals...6 Model-Specific Information...7 Names of Major ... Documents...16 You Can Send and Receive Faxes without Paper...17 You Can Send and ... (Security Functions)...23 You Can Monitor and Set the Machine Using a Computer...24 You Can ...
  • Ricoh Aficio MP 5002 | User Guide - Page 4
    ... Tray...72 Finishing...73 Staple...73 Punch...75 Storing Data in the Document Server...78 4. Fax Basic Procedure for Transmissions (Memory Transmission)...79 ... a Transmission...86 Canceling a Transmission Before the Original Is Scanned...86 Canceling a Transmission While the Original Is ...
  • Ricoh Aficio MP 5002 | User Guide - Page 5
    ......89 Sending Stored Documents...90 Printing the Journal Manually...92 5. Print Quick Install...93 Displaying the Printer Driver Properties...94 Standard Printing...95 When Using the PCL 6 Printer Driver...95 Locked Print...96 Sending a Locked Print File...96...
  • Ricoh Aficio MP 5002 | User Guide - Page 6
    Specifying Scan Settings...118 7. Document Server Storing Data...119 Printing Stored Documents......Paper into the Bypass Tray...129 Settings to Use the Bypass Tray under the Printer Function...130 Loading ...144 Envelopes...145 Adding Toner...149 Sending Faxes or Scanned Documents When Toner Has Run Out...
  • Ricoh Aficio MP 5002 | User Guide - Page 7
    INDEX...219 5
  • Ricoh Aficio MP 5002 | User Guide - Page 8
    ...to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using ... further relevant information. Indicates the names of keys on the machine's display or control panels. [] Indicates instructions stored in a file on a provided ...
  • Ricoh Aficio MP 5002 | User Guide - Page 9
    ...North America) If the label contains the following, your machine is a region B model: • CODE XXXX -17, -18, -57, -58 • 120-127 V • Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a Region A model, refer to the metric units. If your machine is a ...
  • Ricoh Aficio MP 5002 | User Guide - Page 10
    Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder • Large capacity tray ADF LCT 8
  • Ricoh Aficio MP 5002 | User Guide - Page 11
    ... Copy/ Document Server . . Printing multi-page documents and received faxes on a single sheet (Combine (Copier/Fax)) See "Combined Copying", Copy/ Document Server See "Combine Two Originals", Fax See "Two-Sided Printing", Fax ... Printing received faxes ...
  • Ricoh Aficio MP 5002 | User Guide - Page 12
    ...Sending Scan Files by E-mail", Scan Sending the URL of the folder in which scan files are stored See "... See "Basic Procedure When Using Scan to Folder", Scan Storing scan files on media See "... Scan Files on a Removable Memory Device", Scan Converting transmitted faxes to electronic formats and sending...
  • Ricoh Aficio MP 5002 | User Guide - Page 13
    ...Registering Entered Destinations to the Address Book", Fax See "Entering an E-mail Address Manually", Scan . . Using Web Image Monitor to register destinations from... LAN-Fax destination list", Fax . Downloading destinations registered in the machine to the LAN-Fax driver destination list ....
  • Ricoh Aficio MP 5002 | User Guide - Page 14
    ...", Convenient Functions Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print ...Changing the initial settings of the printer driver to frequently-used printing settings See "Displaying the Printing Preferences Dialog Box", Print Adding ...
  • Ricoh Aficio MP 5002 | User Guide - Page 15
    You Can Customize the [Home] Screen as You Like You Can Customize the [Home] Screen as You Like The icons of each function are displayed on the [Home] screen. CJQ611 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled ...
  • Ricoh Aficio MP 5002 | User Guide - Page 16
    ...stamps on copies. Stamps can include background numbers, scanned images, dates, and page numbers. • You...image by 90 degrees and fits it on the copy paper. • Copier functions such as Duplex, Combine, Booklet, and ... to sort, staple, and punch holes in your copies. • See Copy/ Document Server . 14
  • Ricoh Aficio MP 5002 | User Guide - Page 17
    ... • You can print or delete print jobs stored on the machine's hard disk, which have been previously sent from computers using the printer driver. The following types of print jobs can be selected: Sample Print, Locked Print, Hold Print, and Stored Print. • ...
  • Ricoh Aficio MP 5002 | User Guide - Page 18
    ... This Machine You Can Utilize Stored Documents You can store files scanned in copier, facsimile, printer, or scanner mode on the machine's hard disk....format converter, you can download documents stored in copier, Document Server, or printer mode to your computer. • For ...
  • Ricoh Aficio MP 5002 | User Guide - Page 19
    You Can Send and Receive Faxes without Paper You Can Send and Receive ... Reception You can store and save received fax documents as electronic formats in the machine's hard disk without ... (Ethernet or wireless LAN) to this machine, which then forwards the fax via its telephone connection (LAN-Fax). ....
  • Ricoh Aficio MP 5002 | User Guide - Page 20
    ...Do with This Machine CJQ605 • To send a fax, print from the Windows application you are working with, select LAN-Fax as the printer, and then specify the destination. • You can also check the sent image data. • For details about the machine's settings...
  • Ricoh Aficio MP 5002 | User Guide - Page 21
    You Can Send and Receive Faxes Using the Internet You Can Send and ...E-mail Transmission and Reception This machine converts scanned document images to e-mail format, and ... switched telephone network (PSTN). • For details about settings, see "Network Settings Requirements", Connecting the Machine/ ...
  • Ricoh Aficio MP 5002 | User Guide - Page 22
    1. What You Can Do with This Machine • For details about how to transmit and receive documents over the Internet, see "Transmission" and "Reception", Fax . 20
  • Ricoh Aficio MP 5002 | User Guide - Page 23
    ... Send and Receive Faxes by Using the Machine without Fax Unit Installed You ...). CJQ612 • To use the remote fax function, install the fax connection unit on the client-side ... remote machine. • The procedure for sending faxes is as same as that of for the machine with the fax unit. When a job has...
  • Ricoh Aficio MP 5002 | User Guide - Page 24
    ...e-mail). • You can send scan files directly to folders (Sending scan files by Scan to Folder). • You can use this machine as a delivery scanner... computer. *1 The ScanRouter delivery software is no longer available for sale. • See Fax , Scan , or Connecting the Machine/ System Settings . 22
  • Ricoh Aficio MP 5002 | User Guide - Page 25
    ... prevent machine settings from being changed without authorization. • By setting passwords, you can prevent unauthorized access via the network. • You can erase or encrypt the...out. • You can limit the volume of the usage of the machine for each user. • See Security Guide . 23
  • Ricoh Aficio MP 5002 | User Guide - Page 26
    ...Can Do with This Machine You Can Monitor and Set the Machine Using a Computer Using Web Image ...you can check the machine's status and change the settings. CJQ609 You can check which tray... jobs, print the job history, and configure the authentication settings. • See Connecting the Machine/ System ...
  • Ricoh Aficio MP 5002 | User Guide - Page 27
    ... paper to prevent them from being copied. CJQ613 • Using the printer driver, you can embed a pattern in ... in the copy, showing that the copy is unauthorized. • Using the printer driver, you can embed text in... copying. • For details, see the printer driver Help, Print , and Security Guide . 25
  • Ricoh Aficio MP 5002 | User Guide - Page 28
    1. What You Can Do with This Machine 26
  • Ricoh Aficio MP 5002 | User Guide - Page 29
    ... Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components (mainly Europe and Asia) • Do not obstruct the ventilation holes by ... feed the originals one by one. The ADF scans both sides of an original one side ...
  • Ricoh Aficio MP 5002 | User Guide - Page 30
    ... is off, open the cover and turn the switch on. 5. Control panel See p.37 "Guide to the Names and Functions of the Machine's Control Panel". 6. Internal tray 1 Copied/printed paper and fax messages are delivered here. 7. Front cover Open to access the inside of the ...
  • Ricoh Aficio MP 5002 | User Guide - Page 31
    Guide to Names and Functions of Components 1. Ventilation holes Prevent overheating. 2. Bypass tray Use ... and label paper (adhesive labels). 3. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 4. Extender Pull this extender out when loading sheets ...
  • Ricoh Aficio MP 5002 | User Guide - Page 32
    2. Getting Started Guide to Components (mainly North America) • Do not obstruct the ventilation holes by placing objects near them or leaning... in the ADF, the ADF will automatically feed the originals one by one. The ADF scans both sides of an original one side at a time. 2. Exposure glass Place...
  • Ricoh Aficio MP 5002 | User Guide - Page 33
    ... Functions of Components 5. Control panel See p.37 "Guide to the Names and Functions of the Machine's Control ...6. Internal tray 1 Copied/printed paper and fax messages are delivered here. 7. Front cover ... and label paper (adhesive labels). 3. Paper guides When loading paper in the bypass tray, align ...
  • Ricoh Aficio MP 5002 | User Guide - Page 34
    2. Getting Started 4. Extender Pull this extender out when loading sheets larger than A4 , 81/2 × 11 5. Lower right cover Open this cover when a paper jam occurs. in the bypass tray. Rear and left view 1 1 1 CJS303 1. Ventilation holes Prevent overheating. 32
  • Ricoh Aficio MP 5002 | User Guide - Page 35
    Guide to Functions of the Machine's Options Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options Europe and Asia) (mainly 1 12 9 2 8 11 7 6 10 5 4 3 CJS304 1. Exposure glass cover Lower this cover over originals. 2. ADF Load a stack of originals...
  • Ricoh Aficio MP 5002 | User Guide - Page 36
    .... 6. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 7. Bridge unit Relays paper to ... If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 10. Finisher SR3120 Sorts, stacks,...
  • Ricoh Aficio MP 5002 | User Guide - Page 37
    ...Machine's External Options America) (mainly North 11 8 1 7 10 6 5 9 4 3 2 CJS305 1. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a telephone. ...
  • Ricoh Aficio MP 5002 | User Guide - Page 38
    ... 5. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 6. Bridge unit Relays paper to ... If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 9. Finisher SR3120 Sorts, stacks, ...
  • Ricoh Aficio MP 5002 | User Guide - Page 39
    ... to Use the Screens on the Control Panel", Getting Started . 4. [Reset] key Press to clear the current settings. 5. [Program] key (copier, Document Server, facsimile, and scanner mode) • Press to register frequently used settings, or to recall registered ...
  • Ricoh Aficio MP 5002 | User Guide - Page 40
    ...out. 10. [User Tools/Counter] key • User Tools Press to change the default settings to meet your ... start copying, printing, scanning, or sending. 14. [Sample Copy] key Press to make a single set of ...a job in progress, such as copying, scanning, faxing, or printing. 16. [Clear] key Press to delete a ...
  • Ricoh Aficio MP 5002 | User Guide - Page 41
    Guide to the Names and Functions of the Machine's Control Panel 18. [Check Status] key Press to check the machine... and the machine's maintenance information. 19. Data In indicator (facsimile and printer mode) Flashes when the machine is receiving print jobs or LAN-Fax documents from a computer. See ...
  • Ricoh Aficio MP 5002 | User Guide - Page 42
    ... save images as files. For details about how to use the scanner function, see Scan 4. [Printer] Press to make settings for using the machine as a printer. For details about how to make settings for the printer function, see Print 5. Home screen image You can display ...
  • Ricoh Aficio MP 5002 | User Guide - Page 43
    ...Home] Screen You can add shortcuts to programs stored in copier, facsimile, or scanner mode, or Web pages registered in ... to Common Favorites. For details about kinds of Favorites, see "Specifying the Settings for Favorites", Convenient Functions . • For details about the procedure for registering ...
  • Ricoh Aficio MP 5002 | User Guide - Page 44
    ...to the [Home] screen using the User Tools In the following procedure, a shortcut to a copier program is registered to the [Home] screen. 1. Register a program. 2. Press the [User Tools/Counter] key. CJS039 3. Press [Edit Home]. 42
  • Ricoh Aficio MP 5002 | User Guide - Page 45
    How to Use the [Home] Screen 4. Press [Add Icon]. 5. Press the [Program] tab. 6. Make sure that [Copier Program] is selected. 7. Select the program you want to add. 43
  • Ricoh Aficio MP 5002 | User Guide - Page 46
    2. Getting Started 8. Specify the position where [Blank] is displayed. 9. Press [OK]. 10. Press the [User Tools/Counter] key. • Press [ ] on the upper-right corner of the screen to check the position on the simple screen. 44
  • Ricoh Aficio MP 5002 | User Guide - Page 47
    ...• Scanner: 25 programs The following settings can be registered to programs: Copier: Original type, density, .../ Chapter), Edit / Stamp, number of prints Facsimile: Scan Settings, density, Original Feed Type, ... Report, TX Mode (except for Subject) Scanner: Scan Settings, density, Original Feed Type, ...
  • Ricoh Aficio MP 5002 | User Guide - Page 48
    2. Getting Started 1. Press the [Home] key on the top left of the control panel, and press the [Copier] icon on the [Home] screen. CJS049 2. Edit the copy settings so all functions you want to store in a program are selected. 3. Press the [...
  • Ricoh Aficio MP 5002 | User Guide - Page 49
    ...the same size paper in it, the paper tray prioritized under [Paper Tray Priority: Copier], [Paper Tray Priority: Facsimile], or [Paper Tray Priority: Printer] in the [Tray Paper Settings] tab will be selected first. For details, see "System Settings", ...
  • Ricoh Aficio MP 5002 | User Guide - Page 50
    ... Program description Select [Full Colour: Text / Photo] in [Scan Settings]. In [Send File Type / Name], select...compression scan Select [Full Colour: Text / Photo] in [Scan Settings] and [High Compression PDF] in...any concern for data capacity. Long-term storage scan Select [PDF/A] in [Send File Type / ...
  • Ricoh Aficio MP 5002 | User Guide - Page 51
    ...scan Program description Select [Mixed Original Sizes] in [Scan Settings], and specify a paper size in... number of pages. High resolution scan Specify settings to save scanned data in TIFF format. Also, specify a higher resolution in [Scan Settings]. Scanned documents maintain much of the detail of...
  • Ricoh Aficio MP 5002 | User Guide - Page 52
    ... Optional Configurations", Getting Started . • The names of programs given above are just examples. You can assign any name to a program according to your objectives. • Depending on your business details or the type of documents to be scanned, registering a program cannot be recommended. 50
  • Ricoh Aficio MP 5002 | User Guide - Page 53
    .... Turning off this switch makes the main power indicator on the right side of the control panel go off. When this is done, machine power is off. When the fax unit is installed, fax files in memory may be lost if you turn this switch off. Use this switch only when necessary. Turning On the Main ...
  • Ricoh Aficio MP 5002 | User Guide - Page 54
    2. Getting Started • Make sure to turn off the main power switch before pulling out the power plug. Not doing so may result in damage to the hard disk or memory, leading to malfunctions. • Do not turn off the power while the machine is in operation. 1. Open the main power switch cover, and ...
  • Ricoh Aficio MP 5002 | User Guide - Page 55
    ... own Login User Name and Login Password. If User Code Authentication is active, ... Name, Login Password, and User Code. For details about user authentication, see Security Guide . ... when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is set. 53
  • Ricoh Aficio MP 5002 | User Guide - Page 56
    ... Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is set. • To prevent use of the machine by unauthorized persons, ...
  • Ricoh Aficio MP 5002 | User Guide - Page 57
    Placing Originals Placing Originals Placing Originals on the Exposure Glass (mainly Europe and Asia) • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. 1. Lift the ADF or the exposure glass cover. Be sure to lift the ADF or the exposure glass cover by ...
  • Ricoh Aficio MP 5002 | User Guide - Page 58
    ... place originals or other objects on the top cover. Doing so may cause a malfunction. 1 CJW004 1. Sensors 1. Adjust the original guide to the original size. 2. Set the aligned originals squarely face up in the ADF. Do not stack originals beyond ...
  • Ricoh Aficio MP 5002 | User Guide - Page 59
    Placing Originals 1 2 CJW007 1. Limit mark 2. Original guide 57
  • Ricoh Aficio MP 5002 | User Guide - Page 60
    2. Getting Started 58
  • Ricoh Aficio MP 5002 | User Guide - Page 61
    ... "System Settings", Connecting the Machine/ System Settings . 1. Make sure "Copier" appears on the screen. If any other function is displayed, press the [Home] key on the top left of the control panel, and press the [Copier] icon on the [Home] screen. 2. Make sure no previous settings remain. When ...
  • Ricoh Aficio MP 5002 | User Guide - Page 62
    ... the original on the exposure glass, press the [ ] key after all originals are scanned. Some functions such as Batch mode may require that you press the [ ] key when ... the messages that appear on screen. 7. When the copy job is finished, press the [Reset] key to clear the settings. 60
  • Ricoh Aficio MP 5002 | User Guide - Page 63
    ..., and then press [Auto Reduce / Enlarge]. The image is automatically rotated. For details about Rotate Copy, see "Rotate Copy", Copy/ Document Server . The original sizes and orientations you can use with this function are as follows: (mainly Europe and Asia) Original location Exposure glass ADF ...
  • Ricoh Aficio MP 5002 | User Guide - Page 64
    3. Copy 1. Press [Auto Reduce / Enlarge]. 2. Select the paper size. 3. Place the originals, and then press the [Start] key. 62
  • Ricoh Aficio MP 5002 | User Guide - Page 65
    Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided 2 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. Copies one 2-...
  • Ricoh Aficio MP 5002 | User Guide - Page 66
    ... selected. If [Duplex] is not selected, press [Duplex]. 3. Select [1 Sided 2 Sided] or [2 Sided document to be output. 2 Sided] according to how you want the To change the original or copy orientation, press [Orientation]. 4. Press [OK]. 5. Place the originals, and then press the [Start] key. 64
  • Ricoh Aficio MP 5002 | User Guide - Page 67
    ... number of originals to be combined. • Portrait ( ) originals CKN015 • Landscape ( ) originals CKN016 Placing originals (originals placed in the ADF) The default value for the copy order in the Combine function is [From Left to Right]. To copy originals from right to left in the ADF, place ...
  • Ricoh Aficio MP 5002 | User Guide - Page 68
    3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals 1 Sided 4 Originals 1 Sided 8 Originals 2 Sided 2 Pages Combine 1 Side Combine 1 Side Combine 1 ...
  • Ricoh Aficio MP 5002 | User Guide - Page 69
    ... Sided], you can change the orientation. 4. Press [Combine 1 Side]. 5. Select the number of originals to combine. 6. Press [OK]. 7. Select the paper size. 8. Place the originals, and then press the [Start] key. Two-Sided Combine Combines various pages of originals onto two sides of one sheet. 67
  • Ricoh Aficio MP 5002 | User Guide - Page 70
    3. Copy CKN074 There are six types of Two-Sided Combine. 1 Sided 4 Originals 1 Sided 8 Originals 1 Sided 16 Originals 2 Sided 4 Pages 2 Sided 8 Pages 2 Sided 16 Pages Combine 2 Sides Combine 2 Sides Combine 2 Sides Copies four 1-sided originals to one sheet with two pages per side. Copies eight ...
  • Ricoh Aficio MP 5002 | User Guide - Page 71
    ...:]. 4. Press [Combine 2 Sides]. 5. Press [Orientation]. 6. Select [Top to Top] or [Top to Bottom] for [Original:] and/or [Copy:], and then press [OK]. 7. Select the number of originals to combine. 8. Press [OK]. 9. Select the paper size. 10. Place the originals, and then press the [Start] key. 69
  • Ricoh Aficio MP 5002 | User Guide - Page 72
    ... tray. [Bypass] is automatically selected. 2. Press the [ ] key. 3. Press [Paper Size]. 4. Press [Custom Size]. 5. Enter the horizontal size with the number keys, and then press [ ]. 6. Enter the vertical size with the number keys, and then press [ ]. 7. Press [OK] twice. 8. Place the originals, ...
  • Ricoh Aficio MP 5002 | User Guide - Page 73
    ... Paper Sizes and Types". About handling envelopes, supported envelope types, and how to load envelopes, ... specified, press [1 sided 2 sided:TtoT] to cancel the setting. To copy onto custom size envelopes,...Envelope] for the paper type under [Tray Paper Settings] in User Tools. For details, see "System ...
  • Ricoh Aficio MP 5002 | User Guide - Page 74
    ... tray. [Bypass] is automatically selected. 3. Press the [ ] key. 4. Press [Paper Size]. 5. Specify the envelope ...size and type under [Tray Paper Settings] in User Tools. For the paper type, select...]. For details, see "System Settings", Connecting the Machine/ System Settings . 1. Select the paper tray...
  • Ricoh Aficio MP 5002 | User Guide - Page 75
    Finishing Finishing Staple Each copy set can be stapled together. CKN021 • You cannot use the bypass tray with this function. Original orientation and staple position Place all the originals in the ADF in the orientation in which they can be read normally. When placing the original on the ...
  • Ricoh Aficio MP 5002 | User Guide - Page 76
    3. Copy Placing the original on the exposure glass Bottom Slant Placing the original in the ADF Staple position*1 Left 2 *2 Top 2 *3 *2 *3 Center *1 The above tables show staple positioning. The orientation of the paper does not indicate orientation of delivery. *2 You cannot staple at ...
  • Ricoh Aficio MP 5002 | User Guide - Page 77
    ...positions. When you select a staple position, Sort is automatically selected. 3. Press [OK]. 4. Enter the number of copy sets with the number keys. 5. Place the originals, and then press the [Start] key. Punch You can make punch holes in copies. CKN022 The...
  • Ricoh Aficio MP 5002 | User Guide - Page 78
    3. Copy When the paper that is loaded is the same size and orientation as the original, the relationship between the orientation in which you place the original and the punch hole positions is as follows. You can confirm the punch hole positions that can be selected on the screen that appears when...
  • Ricoh Aficio MP 5002 | User Guide - Page 79
    Finishing 1. Press [Finishing]. 2. Select one of the punch hole positions. 3. Press [OK]. 4. Enter the number of copy sets with the number keys. 5. Place the originals, and then press the [Start] key. 77
  • Ricoh Aficio MP 5002 | User Guide - Page 80
    ...]. 2. Enter a file name, user name, or password if necessary. 3. Press [OK]. 4. Place the originals. 5. Make the scanning settings for the original. 6. Press the [Start] key. Stores scanned originals in memory and makes one set of copies. If you want to store ...
  • Ricoh Aficio MP 5002 | User Guide - Page 81
    ...Memory Transmission. You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations. Multiple types of destination...Off the Main Power / In the Event of Power Failure", Troubleshooting . 1. Press the [Home] key on the top left of the control panel, and press the [Facsimile] icon on the ...
  • Ricoh Aficio MP 5002 | User Guide - Page 82
    4. Fax 3. Make sure [Immed. TX] is not highlighted. 4. Place the original into the ADF. 5. Make the scan settings such as scan size and resolution. 6. Configure the transmission settings such as "TX Mode" as necessary. 7. Specify a destination. You can enter the ...
  • Ricoh Aficio MP 5002 | User Guide - Page 83
    ... or enable the "E-mail TX Results" function, specify a sender. 10. Press the [Start] key. Registering a Fax Destination 1. Press the [User Tools/Counter] key. 2. Press [Address Book Management]. 3. Check that [Program / Change] is selected. 4. Press...
  • Ricoh Aficio MP 5002 | User Guide - Page 84
    .... Press [Exit]. 14. Press the [User Tools/Counter] key. Deleting a Fax Destination • If you delete a destination ... registered Personal Box, for example, cannot be delivered. Be sure to check the settings in the fax function before deleting any destinations. 1. Press the [User Tools/Counter] key. ...
  • Ricoh Aficio MP 5002 | User Guide - Page 85
    Basic Procedure for Transmissions (Memory Transmission) 7. Press [Delete All], and then press [OK]. 8. Press [OK]. 9. Press [Exit]. 10. Press the [User Tools/Counter] key. 83
  • Ricoh Aficio MP 5002 | User Guide - Page 86
    ... fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode ...CJS049 2. Make sure "Ready" appears on the screen. 3. Press [Immed. TX]. 4. Place the original into the ADF. 5. Select the scan settings you require. 84
  • Ricoh Aficio MP 5002 | User Guide - Page 87
    Transmitting while Checking Connection to Destination (Immediate Transmission) 6. Specify a destination. If you make a mistake, press the [Clear] key, and then enter again. 7. Press the [Start] key. 85
  • Ricoh Aficio MP 5002 | User Guide - Page 88
    ... pressing the [Start] key. 1. Press the [Reset] key. CJN023 Canceling a Transmission While the Original Is Being Scanned Use this procedure to cancel scanning or ... to cancel the transmission. See p.87 "Canceling a Transmission After the Original Is Scanned". 1. Press the [Stop] key. CJN024 86
  • Ricoh Aficio MP 5002 | User Guide - Page 89
    ... the Original Is Scanned Use this procedure to cancel a transmission after the original is scanned. You can cancel transmission of a file while the file is ..., or if it fails to transmit. All the scanned data is deleted from memory. 1. Press the [Stop] key. CJN024 You can also press [TX/RX Status / ...
  • Ricoh Aficio MP 5002 | User Guide - Page 90
    4. Fax Sending at a Specific Time (Send Later) Using this function, you can instruct the machine to delay transmission of your fax document until a specified ... "Turning Off the Main Power / In the Event of Power Failure", Troubleshooting . 1. Press [TX Mode]. 2. Press [Send Later]. 3. ...
  • Ricoh Aficio MP 5002 | User Guide - Page 91
    ...name can be selected from the Address Book or entered manually. File Name You can specify ...specify a name, scanned documents will be automatically assigned names such as "FAX0001" or "FAX0002". Password You .... 1. Place the original, and then specify the scan settings you require. Specify the "Original...
  • Ricoh Aficio MP 5002 | User Guide - Page 92
    4. Fax 4. Set the user name, file name, and password as necessary. • User Name Press [...user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After... until they are deleted. The stored documents are sent with the scan settings made when they were stored. You...
  • Ricoh Aficio MP 5002 | User Guide - Page 93
    ... to thumbnail display. 3. If you select a document with a password, enter the password using the number keys, and then press [OK]. 4. When ... original to stored documents, place the original, and then select any scan settings you require. 7. Specify the destination, and then press the [Start] key. 91
  • Ricoh Aficio MP 5002 | User Guide - Page 94
    4. Fax Printing the Journal Manually To print the Journal manually, select the printing method: "All", "Print per File No.", or "Print per User"...."Print per File No." in step 3, enter a 4-digit file number using the number keys. 5. If you selected "Print per User" in step 3, select a user from...
  • Ricoh Aficio MP 5002 | User Guide - Page 95
    ... Print on the supplied CD-ROM. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set. When the...
  • Ricoh Aficio MP 5002 | User Guide - Page 96
    5. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. ...group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all...
  • Ricoh Aficio MP 5002 | User Guide - Page 97
    ... when the print job is complete. In this case, check if the document was printed. When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the [Select Printer] ...
  • Ricoh Aficio MP 5002 | User Guide - Page 98
    ... the upper left corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the ... then enter a password in the "Password:" box. 7. Click [OK]. 8. Change any other print settings if ... top left of the control panel, and press the [Printer] icon on the [Home] screen. CJS049 96
  • Ricoh Aficio MP 5002 | User Guide - Page 99
    ... All Jobs] after selecting a file. 5. Press [Print]. 6. Enter the password using the number keys, and then press [OK]. 7. To change the print settings of the document, press [Detailed Settings]. 8. Enter the number of copies using the number keys if necessary, and then press [...
  • Ricoh Aficio MP 5002 | User Guide - Page 100
    ... menu button in the upper left corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the printer you want to use. 3. Click [Preferences]....] key on the top left of the control panel, and press the [Printer] icon on the [Home] screen. CJS049 98
  • Ricoh Aficio MP 5002 | User Guide - Page 101
    ...files at once by pressing [Select All Jobs] after selecting a file. 5. Press [Print]. 6. To change the print settings of the document, press [Detailed Settings]. 7. Enter the number of copies using the number keys if necessary, and then press [Print]. 99
  • Ricoh Aficio MP 5002 | User Guide - Page 102
    ... menu button in the upper left corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the printer you want ... the "User ID:" box. You can optionally set a file name and a password of a Stored Print file. 7. Click [OK]. 8. Change any other print settings if necessary. 9. ...
  • Ricoh Aficio MP 5002 | User Guide - Page 103
    ... [Select All Jobs] after selecting a file. 5. Press [Print]. If you set the password in the printer driver, enter the password. If multiple print files are selected, and some of these require a password, the machine prints files that correspond to ...
  • Ricoh Aficio MP 5002 | User Guide - Page 104
    5. Print 102
  • Ricoh Aficio MP 5002 | User Guide - Page 105
    ... CD-ROM. Basic Procedure When Using Scan to Folder • Before performing this procedure, refer to "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer. Also .... If a previous setting remains, press the [Clear Modes] key. 3. Press the [Folder] tab....
  • Ricoh Aficio MP 5002 | User Guide - Page 106
    ... necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color/..., and saving as a PDF file. • Press [Scan Settings], and then press [Full.... 7. Press the [Start] key. Creating a Shared Folder on a Computer Running Windows/Confirming a Computer...
  • Ricoh Aficio MP 5002 | User Guide - Page 107
    Basic Procedure When Using Scan to Folder 5. Confirm the user name. The user name is displayed ... Windows Create a shared destination folder in Windows and enable sharing. In the following procedure, a computer ... then click [Properties]. When using Windows XP, right-click the folder, and then click [...
  • Ricoh Aficio MP 5002 | User Guide - Page 108
    6. Scan Step 3: Specifying access privileges for the created shared folder If you want to specify access privileges for the ...[Full Control] or [Change] check box. 9. Press [OK] twice. Registering an SMB Folder 1. Press the [User Tools/Counter] key. 2. Press [Address Book Management]. 3. Check that ...
  • Ricoh Aficio MP 5002 | User Guide - Page 109
    Basic Procedure When Using Scan to Folder • [Frequent]: Added to the page that is displayed first. • [AB],...you have specified in "Default User Name / Password (Send)" of File Transfer settings are applied.... can either enter the path manually or locate the folder by browsing the network. 18. Press...
  • Ricoh Aficio MP 5002 | User Guide - Page 110
    ...again. 20. Press [OK]. 21. Press [Exit]. 22. Press the [User Tools/Counter] key. Locating the SMB folder manually 1. Press [Change] under "Path". 2. Enter the path where the folder is located. For example: if the name of the destination computer is...
  • Ricoh Aficio MP 5002 | User Guide - Page 111
    Basic Procedure When Using Scan to Folder You can press [Up One Level] to switch between levels. 4. Select the folder you want to register. 5. Press [OK]. Deleting an SMB Registered Folder 1. Press the [User Tools/Counter] key. 2. Press [Address Book Management]. 3. Check that [Program / ...
  • Ricoh Aficio MP 5002 | User Guide - Page 112
    6. Scan Entering the Path to the Destination Manually 1. Press [Manual Entry]. 2. Press [SMB]. 3. Press [Manual Entry] on the ... field to display the soft keyboard. 7. Depending on the destination setting, enter the password for logging in to the computer. Press [Manual Entry] for the password to ...
  • Ricoh Aficio MP 5002 | User Guide - Page 113
    ... Scan Files by E-mail Basic Procedure for Sending Scan Files by Email 1. Press the [Home] key on the top left of the control panel, ..., press the [Clear Modes] key. 3. Press the [E-mail] tab. 4. Place originals. 5. If necessary, specify the scan settings according to the original to be scanned. 111...
  • Ricoh Aficio MP 5002 | User Guide - Page 114
    6. Scan Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Colour: Text /...] key. Registering an E-mail Destination 1. Press the [User Tools/Counter] key. 2. Press [Address Book Management]. 3. Check that...
  • Ricoh Aficio MP 5002 | User Guide - Page 115
    Basic Procedure for Sending Scan Files by E-mail You can select [Frequent] and one more key for each ..., specify whether or not to use "Send via SMTP Server". 14. Press [OK]. 15. Press [Exit]. 16. Press the [User Tools/Counter] key. Deleting an E-mail Destination 1. Press the [...
  • Ricoh Aficio MP 5002 | User Guide - Page 116
    ... registered number using the number keys. You can search by the registered name, user code, fax number, folder name, e-mail address,...OK]. 9. Press [Exit]. 10. Press the [User Tools/Counter] key. Entering an E-mail Address Manually 1. Press [Manual Entry]. 2. Enter the e-mail address. 3. Press [OK]....
  • Ricoh Aficio MP 5002 | User Guide - Page 117
    ...Files Basic Procedure for Storing Scan Files • You can specify a password for each stored ...protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may ...settings remain. If a previous setting remains, press the [Clear Modes] key. 3. Place originals....
  • Ricoh Aficio MP 5002 | User Guide - Page 118
    ..., and then press [OK]. 7. Press [OK]. 8. If necessary, press [Scan Settings] to specify scanner settings such as resolution and scan size. 9. Press the [Start] key. Checking a Stored File Selected from the List This section explains how to preview...
  • Ricoh Aficio MP 5002 | User Guide - Page 119
    ... types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a removable memory device. You can select one... file. Selectable file types differ depending on the scan settings and other conditions. For details about...
  • Ricoh Aficio MP 5002 | User Guide - Page 120
    6. Scan Specifying Scan Settings 1. Press [Scan Settings]. 2. Specify resolution, scan size, and other settings, as required. 3. Press [OK]. 118
  • Ricoh Aficio MP 5002 | User Guide - Page 121
    ... not to protect confidential documents from others. • When turning on the fax transmission or scanning by the scanner, make sure that all other operations ... Users for Facsimile/Scanner Functions", Connecting the Machine/ System Settings . Password To prevent unauthorized printing, you can specify a...
  • Ricoh Aficio MP 5002 | User Guide - Page 122
    ... Book. To specify a name not shown in the screen, press [Manual Entry], and then enter a user name. 5. Press ...OK]. 10. Place the original. 11. Specify the original scanning conditions. 12. Press the [Start] key. The original is scanned. The document is saved in the Document Server. After scanning, a ...
  • Ricoh Aficio MP 5002 | User Guide - Page 123
    ...documents can be printed. 3. When specifying printing conditions, press [To Printing Screen]. 4. Configure print settings. 5. Enter the number of print copies with the number keys. The maximum quantity that can be entered is 999. 6. Press...
  • Ricoh Aficio MP 5002 | User Guide - Page 124
    7. Document Server 122
  • Ricoh Aficio MP 5002 | User Guide - Page 125
    ... Web Image Monitor appears. If the machine's host name has been registered on the DNS or WINS server, you can enter it. When setting SSL, a protocol for encrypted communication, under environment which server authentication is issued, enter "https://(machine's IP...
  • Ricoh Aficio MP 5002 | User Guide - Page 126
    8. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4. Basic Information area Displays ...
  • Ricoh Aficio MP 5002 | User Guide - Page 127
    ... Documents Using Web Image Monitor Viewing Received Fax Documents Using Web Image Monitor 1. Start Web Image Monitor. 2. Click [Fax Received File] on the [Print Job/Stored File] ... [PDF], make the necessary "PDF File Security Settings" before clicking [Download]. Adobe Acrobat Reader/...
  • Ricoh Aficio MP 5002 | User Guide - Page 128
    8. Web Image Monitor 126
  • Ricoh Aficio MP 5002 | User Guide - Page 129
    9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper into Paper Trays Every paper tray is loaded in the same way. In the following example procedure, paper is loaded into tray 2. • If a paper tray is pushed ...
  • Ricoh Aficio MP 5002 | User Guide - Page 130
    9. Adding Paper and Toner 3. Carefully push the paper tray fully in. • Various sizes of paper can be loaded in the paper trays by adjusting the positions of side fences and end fence. For details, see "Changing the Paper Size in the Paper Trays", Paper Specifications and Adding Paper . • You ...
  • Ricoh Aficio MP 5002 | User Guide - Page 131
    ... to . • When copying from the bypass tray, see "Copying from the Bypass Tray", Copy/ Document Server . When printing from a computer, see p.130 "Settings to Use the Bypass Tray under the Printer Function". 129
  • Ricoh Aficio MP 5002 | User Guide - Page 132
    ... the control panel have priority over the printer driver settings. For details, see "System", Print . • ... clear settings for the next user. • For details about setting printer drivers, see "Printing Documents", Print • [Auto Detect] is the default setting for [Printer Bypass Paper Size]. . 130
  • Ricoh Aficio MP 5002 | User Guide - Page 133
    Loading Paper into the Bypass Tray Setting the paper size using the control panel 1. Press the [User Tools/Counter] key. CJS039 2. Press [Tray Paper Settings]. 3. Press [Printer Bypass Paper Size]. 4. Select the paper size. 5. Press ...
  • Ricoh Aficio MP 5002 | User Guide - Page 134
    ... Paper and Toner Setting custom size paper using the control panel 1. Press the [User Tools/Counter] key. CJS039 2. Press [Tray Paper Settings]. 3. Press [Printer Bypass Paper Size]. 4. Press [Custom Size]. If a custom size is already set, ...
  • Ricoh Aficio MP 5002 | User Guide - Page 135
    Loading Paper into the Bypass Tray 1. Press the [User Tools/Counter] key. CJS039 2. Press [Tray Paper Settings]. 3. Press [ Next]. 4. Press ...Paper Thickness] area. 6. Press [OK]. 7. Press the [User Tools/Counter] key. • We recommend that you use specified OHP transparencies...
  • Ricoh Aficio MP 5002 | User Guide - Page 136
    .... If you want to print on 81/2 × 11 from Tray 3 (LCT), contact your service representative. (mainly North America) Tray 3 (LCT) can hold 81/2 × ... paper only. If you want to print on A4 from Tray 3 (LCT), contact your service representative. • 1. Carefully pull out Tray 3 (LCT) until it stops. ...
  • Ricoh Aficio MP 5002 | User Guide - Page 137
    Loading Paper into Tray 3 (LCT) • Left half of the tray pulled out CJW017 3. Carefully push the paper tray fully in. • You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use. 135
  • Ricoh Aficio MP 5002 | User Guide - Page 138
    ... large capacity tray (LCT), contact your service representative. (mainly North America) The large ... large capacity tray (LCT), contact your service representative. • 1. Open the right cover of the large ... over the limit mark. CJW019 3. Press the [Down] key. The bottom plate is moving down. 136
  • Ricoh Aficio MP 5002 | User Guide - Page 139
    Loading Paper into the Large Capacity Tray (LCT) CJW020 4. Load paper by repeating steps 2 and 3. 5. Close the right cover of the large capacity tray (LCT). 137
  • Ricoh Aficio MP 5002 | User Guide - Page 140
    ... sizes and types. • If you use damp or curled paper, a staple clogging or paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed. • When you load OHP transparencies, check the front and back of the sheets, and place them ...
  • Ricoh Aficio MP 5002 | User Guide - Page 141
    .... Cover) Plain Paper-Thick Paper 2 Paper size Select the paper size using the System Settings menu: 11 × 17 , 81/2 × 14 , 81/2 × 13 , 81/2 × ... inches *1 Horizontal: 5.83-17.00 inches Envelopes Select the paper size using the System Settings menu: 41/8 × 91/2 , C5 Env , DL Env 50 sheets *2 139
  • Ricoh Aficio MP 5002 | User Guide - Page 142
    9. Adding Paper and Toner *1 When loading paper with a vertical length of more than 279 mm (11.0 inches) in trays 1-4, use paper that has a horizontal width of 420 mm (16.6 inches) or less. *2 Load envelopes with their flaps fully open. Bypass tray Paper type and weight 52-216 g/m2 (14 lb. Bond-...
  • Ricoh Aficio MP 5002 | User Guide - Page 143
    ... from the Bypass Tray", Copy/ Document Server . For printer mode, see p.131 "Setting the paper size using the control panel". *2 Enter the paper size. For copier mode, see "... from the Bypass Tray", Copy/ Document Server . For printer mode, see p.132 "Setting custom size paper using ...
  • Ricoh Aficio MP 5002 | User Guide - Page 144
    ...any of the sizes specified above, contact your service representative. Large capacity tray (LCT)... of the sizes specified above, contact your service representative. Paper Thickness Paper Thickness... is close to the minimum or maximum weight. Change the paper weight setting to thinner or thicker. 142...
  • Ricoh Aficio MP 5002 | User Guide - Page 145
    ...to replenish paper when making a large number of copies. You can set the paper type of the paper trays under [Paper Type: Tray ... Settings", Connecting the Machine/ System Settings . For the setting procedure of the Auto Tray Switching function, see "Copier / Document Server Features", Copy/ Document ...
  • Ricoh Aficio MP 5002 | User Guide - Page 146
    ...always use long grain paper, and set the paper direction according to the grain. • Translucent ... on thick glossy sheets. To prevent such problems, be sure to fan glossy sheets thoroughly ...one from the bypass tray. • When loading thick paper, set the paper direction according to its grain, as shown...
  • Ricoh Aficio MP 5002 | User Guide - Page 147
    .... • Select [Thick Paper 1] or [Thick Paper 2] in [Tray Paper Settings] under the System Settings menu. • Even if thick paper is loaded as ... various details about and recommendations concerning envelopes. • Do not use window envelopes. • Fan the envelopes before loading them to separate them ...
  • Ricoh Aficio MP 5002 | User Guide - Page 148
    ...side of envelopes: toward the left of the machine • Side to be scanned: face down Side-opening envelopes... of envelopes: toward the back of the machine • Side to be scanned: face down • Flaps: closed • Bottom..., see p.71 "Copying onto Envelopes". In printer mode The way to load envelopes varies...
  • Ricoh Aficio MP 5002 | User Guide - Page 149
    ... the paper types using both the User Tools and printer driver and specify the thickness of envelopes. For details...with their short edges against the machine body, rotate the print image by 180 degrees using the printer driver. Recommended envelopes For information about recommended envelopes, contact...
  • Ricoh Aficio MP 5002 | User Guide - Page 150
    9. Adding Paper and Toner • Output quality on envelopes may be uneven if parts of an envelope have differing thicknesses. Print one or two envelopes to check print quality. • Copied or printed sheets are delivered to the internal tray even if you specified a different tray. • Flatten out ...
  • Ricoh Aficio MP 5002 | User Guide - Page 151
    Adding Toner Adding Toner This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks ...
  • Ricoh Aficio MP 5002 | User Guide - Page 152
    ... order supplies, see "Enquiry", Maintenance and Specifications . Sending Faxes or Scanned Documents When Toner Has Run Out When the machine has run out of toner, the indicator on ...that even if there is no toner left, you can still send faxes or scanned documents. 150
  • Ricoh Aficio MP 5002 | User Guide - Page 153
    ... box or a bag to prevent the toner from leaking out of the container when you dispose of it. Bring the stored used container to your sales representative or service representative for recycling through our recycling system. If you discard it on your own...
  • Ricoh Aficio MP 5002 | User Guide - Page 154
    9. Adding Paper and Toner 152
  • Ricoh Aficio MP 5002 | User Guide - Page 155
    ... . : Waste Toner Full indicator Appears when the waste toner bottle is full. Contact your sales or service representative. : Empty Hole Punch Receptacle ... removing punch waste, see "Removing Punch Waste", Troubleshooting . Appears when the machine is malfunctioning or requires maintenance. ...
  • Ricoh Aficio MP 5002 | User Guide - Page 156
    10. Troubleshooting When an Indicator for the [Check Status] Key Is Lit If an indicator for the [Check Status] key lights up, ... Displayed When Using the Facsimile Function" • p.183 "Messages Displayed When Using the Printer Function" • p.197 "Messages Displayed When Using the Scanner Function" ...
  • Ricoh Aficio MP 5002 | User Guide - Page 157
    When an Indicator for the [Check Status] Key Is Lit The following table explains problems that cause the indicator to light. Problem .... • If the indicator is still lit even after trying to solve the problem as described here, contact your service representative. A function which has the status "...
  • Ricoh Aficio MP 5002 | User Guide - Page 158
    ... input rejected. Causes A control panel or screen key was pressed. An invalid key was pressed on the control panel or screen, or the entered password was incorrect. A Copier/Document Server Features job has finished. When the power is turned on ...
  • Ricoh Aficio MP 5002 | User Guide - Page 159
    ...If other messages appear, follow the instructions displayed. Problem The [Facsimile] or [Scanner] icon does not appear on the [Home] screen even though the copier screen appears when the machine is turned on using ... missing. Causes Functions other than the copier function are not yet ready. Solutions...
  • Ricoh Aficio MP 5002 | User Guide - Page 160
    10. Troubleshooting Problem Nothing happens when the [Check Status] key or the [Energy Saver] key ..."Memory is full. Do you want to store scanned file?" appears. The user code entry .... Basic Authentication, Windows Authentication, LDAP Authentication or Integration Server Authentication is set. 158
  • Ricoh Aficio MP 5002 | User Guide - Page 161
    .... Causes The entered login user name or login password is not correct. The machine cannot perform ... login user name and login password, see Security Guide . For details about authentication, see Security... jammed paper, see "Removing Jammed Paper", Troubleshooting . An error message remains, even if ...
  • Ricoh Aficio MP 5002 | User Guide - Page 162
    10. Troubleshooting Problem Misfeeds occur frequently. Causes The tray's side or end fences ... see "Removing Jammed Paper", Troubleshooting . • Check that the side or end fences are set properly. Also,... paper, see "Removing Jammed Paper", Troubleshooting . • Do not place anything on the finisher ...
  • Ricoh Aficio MP 5002 | User Guide - Page 163
    When You Have Problems Operating the Machine Problem Cannot print in duplex mode. Causes You ... be used for duplex printing. Solutions In [Tray Paper Settings], select a paper type that can be used for ... paper from falling off the tray press the [Stop] key to suspend printing, and then remove the ...
  • Ricoh Aficio MP 5002 | User Guide - Page 164
    10. Troubleshooting Problem Cannot use Web Image Monitor to print documents stored in Document Server. Causes When print volume limits... function." appears. "The image data size is not valid. See the manual for required data." appears. "The format of the image data is not valid." ...
  • Ricoh Aficio MP 5002 | User Guide - Page 165
    .... If other messages appear, follow their instructions. • If you cannot make copies as ... cannot detect the size of the original, specify the size manually - do not use Auto Paper Select ... Auto Reduce/Enlarge function. For details about specifying the settings, see "Sizes Detectable with Auto Paper ...
  • Ricoh Aficio MP 5002 | User Guide - Page 166
    .... Do you want to store the scanned pages as 1 file?" An irregular paper size is set. A paper size not available ... image mode." function for originals scanned using different functions, such as copy and printer. Make sure originals for the "Magazine" or "Booklet" function are scanned using the same...
  • Ricoh Aficio MP 5002 | User Guide - Page 167
    ...key. When the message "The Stop key has been pressed, scanning, and also other print ... [Job List]." appears, press [Cancel Scanning]. Wait until the message disappears. Do... is displayed. "Original(s) is being scanned for a different function." A function of the machine other than the Copier function...
  • Ricoh Aficio MP 5002 | User Guide - Page 168
    10. Troubleshooting Message "Stapling capacity exceeded." Causes The number of sheets per set is over ... using the copy/document server function Message "Memory is full. nn originals have been scanned. Press [... data and not copy. • If you set [Memory Full Auto Scan Restart] in [Input / Output] of ...
  • Ricoh Aficio MP 5002 | User Guide - Page 169
    ... resend the document. For details about settings scan size, see "Scan Settings", Fax . "Cannot find the specified path. Please check the settings." "Check whether there ... Settings, see "Initial Settings", Fax . • For details about network problems, contact your administrator. "Check whether...
  • Ricoh Aficio MP 5002 | User Guide - Page 170
    10. Troubleshooting Message "Check whether there are any network problems." [13-17]..., see "Initial Settings", Fax . • For details about network problems, contact your administrator. "Check ..., see "Initial Settings", Fax . • For details about network problems, contact your administrator. "Check ...
  • Ricoh Aficio MP 5002 | User Guide - Page 171
    ... are any network problems." [14-01] The DNS server, SMTP server, or folder specified... name and IP address for the SMTP Server For details about these settings, see "Interface... Transfer", Connecting the Machine/ System Settings . • Check that the folder for transfer is correctly specified. • Check...
  • Ricoh Aficio MP 5002 | User Guide - Page 172
    ... computer in which the folder for transfer is specified. Solutions • Check that User Name and Password for the following settings in [System ... Transfer", Connecting the Machine/ System Settings . • Check that the user ID and password for the computer with the folder for forwarding are correctly ...
  • Ricoh Aficio MP 5002 | User Guide - Page 173
    ... network problems." [15-02] Cannot log in to the POP3/ IMAP4 server. • Check that the correct User Name and Password are listed in [Fax Email Account] of [System Settings]. For details about Fax Email Account, see "File Transfer", Connecting the ...
  • Ricoh Aficio MP 5002 | User Guide - Page 174
    10. Troubleshooting Message "Check whether there are any network problems." [15-11] Causes ... settings in [System Settings] are listed correctly. • the user name and password for [Fax E-mail Account] ... user name and password for POP before SMTP authentication For details about these settings, see "...
  • Ricoh Aficio MP 5002 | User Guide - Page 175
    ...]. For details about IP address, see "Interface Settings", Connecting the Machine/ System Settings . • For details about network problems, contact your administrator. "Connection with LDAP server has failed. Check the server status." A ...
  • Ricoh Aficio MP 5002 | User Guide - Page 176
    ... server's timeout period has expired, and then resume reception of the Internet Fax.... settings correctly for the user name and the password for LDAP server authentication. "Functional problems...." "LDAP server authentication has failed. Check the settings." There is a problem with the fax. A network...
  • Ricoh Aficio MP 5002 | User Guide - Page 177
    ... Are Displayed on the Control Panel Message "Original(s) is being scanned for a different function." Causes A function of the machine ...key. When the message "The Stop key has been pressed, scanning, and also other print...'s blank side might have been scanned. Be sure to place your originals correctly...
  • Ricoh Aficio MP 5002 | User Guide - Page 178
    10. Troubleshooting Message "Some page(s) are near blank." Causes The first page of the document is ... The original's blank side might have been scanned. Be sure to place your originals correctly. ..., see Security Guide the selected function. Authentication failed while using the remote fax function. ...
  • Ricoh Aficio MP 5002 | User Guide - Page 179
    ... Connecting the Machine/ System Settings . • Check that the LAN cable is correctly connected to the machine. • For details about network problems, contact your...remote machine status." User Code Authentication is set on the device connected via the remote fax function. • User authentication of ...
  • Ricoh Aficio MP 5002 | User Guide - Page 180
    ...." The remote fax function does When using the remote fax function, not support User Code disable User Code Authentication. ...The hard disk became full after using the remote fax function to scan an original. When you attempt to check the status of a job on the remote machine from your machine, the ...
  • Ricoh Aficio MP 5002 | User Guide - Page 181
    ... details about the user certificate (destination certificate), see Security Guide . The device certificate (S/ MIME) has expired. The user certificate (... details about the user certificate (destination certificate), see Security Guide . A new user certificate must be installed. For details about ...
  • Ricoh Aficio MP 5002 | User Guide - Page 182
    10. Troubleshooting Message "Transmission cannot be performed because the certificate for encryption is not currently valid." "XXX cannot be ...(XXX and YYY indicate the user action.) "E-mail TX Result cannot be set because the specified destination's certificate is not currently valid." "The program ...
  • Ricoh Aficio MP 5002 | User Guide - Page 183
    ... for E-mail TX Result.) "XXX cannot be YYY because there is a problem with the device certificate used for the S/MIME signature. Check the device ... indicate the user action.) "XXX cannot be recalled because there is a problem with the device certificate used for the S/MIME signature." (XXX indicates ...
  • Ricoh Aficio MP 5002 | User Guide - Page 184
    ... specify the setting so this message is not displayed, and then the [Check Status] key no longer lights. For details about how to do this, see "Parameter Settings", Fax . If you reconnect the machine to the network, be sure to set "Display" by ...
  • Ricoh Aficio MP 5002 | User Guide - Page 185
    ...and then resend those pages. "Memory is full. Cannot scan The memory is full. more. Transmission will be stopped." Messages Displayed When Using the Printer Function This section describes the principal messages that appear on the display panel, error logs...
  • Ricoh Aficio MP 5002 | User Guide - Page 186
    10. Troubleshooting Message "Setting change..." "Waiting for print data..." "Suspending print jobs... was pulled out after the service representative. machine was turned on. • The settings are not updated although... back on again. If the message appears again, contact your service representative. 184...
  • Ricoh Aficio MP 5002 | User Guide - Page 187
    ... the message appears again, contact your service representative. Turn off the main power ... was removed while the machine was turned on. The printer driver settings are incorrect or the tray does not... Reset]." (A figure is placed at n.) Check that the printer driver settings are correct, and then load...
  • Ricoh Aficio MP 5002 | User Guide - Page 188
    ... be changed in User Tools." Causes The printer driver settings are incorrect or the tray does not ... or type selected in the printer driver. Solutions • Check that the printer driver settings are correct, and... not match the paper size specified in the printer driver. Select a tray containing paper...
  • Ricoh Aficio MP 5002 | User Guide - Page 189
    ... on the Control Panel Message "The same paper tray cannot be set for the main sheets and slip sheets ([Designate]). Check the ... from removable memory devices, contact your service representative. The USB flash memory that features password protection or other security features may not work normally....
  • Ricoh Aficio MP 5002 | User Guide - Page 190
    ... error logs or reports. Message "84: Error" Causes There is no work area available for image processing. Solutions • In [Printer Features], under [System], set [Memory Usage] to [Font Priority]. • Decrease the number of files sent to the ...
  • Ricoh Aficio MP 5002 | User Guide - Page 191
    ... Copy Prevention job. The job was cancelled." On the printer driver, select a job type other ... Server] in the "Job Type:" or deselect [Unauthorized Copy Prevention]. On the printer driver's [Detailed Settings]... text in [Enter User Text:]. On the printer driver, set the resolution to 600 dpi or higher...
  • Ricoh Aficio MP 5002 | User Guide - Page 192
    ... file that you want to send to a size that the Document Server can store. Custom size files ... is working correctly. • Check if the correct printer driver is being used. • Check if the machine's memory size is set correctly in the printer driver. • Check that the printer driver is the most up-to...
  • Ricoh Aficio MP 5002 | User Guide - Page 193
    ...Panel Message "Compressed Data Error." Causes The printer detected corrupt compressed data. Solutions • Check the connection between the computer and the printer. • Check that the program you used to compress ... of The hard disk became full Document Server. Cannot after a file was stored. store...
  • Ricoh Aficio MP 5002 | User Guide - Page 194
    10. Troubleshooting Message "Exceeded max. number of files of Document Server. Cannot store...) was exceeded. The maximum page capacity of the Document Server was exceeded. While printing a Sample Print... Delete some of the files stored in the Document Server. Delete unneeded files stored in the machine...
  • Ricoh Aficio MP 5002 | User Guide - Page 195
    ...." "HDD is full." "HDD is full." When printing with the PostScript 3 printer driver, the hard disk capacity for fonts and forms has been exceeded. The hard disk became ... file and/or the Stored Print file. • In [Printer Features], under [System], set [Memory Usage] to [Font Priority]. ...
  • Ricoh Aficio MP 5002 | User Guide - Page 196
    ..., see Security Guide . "Insufficient Memory" PCL 5e Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the...On the printer driver's [Detailed Settings] tab, click [Print Quality] in the "Menu:", and then select [Raster] ...
  • Ricoh Aficio MP 5002 | User Guide - Page 197
    ... the Control Panel Message "Print overrun." Causes Images were discarded while printing. PCL 5e Solutions Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. Contact ...
  • Ricoh Aficio MP 5002 | User Guide - Page 198
    10. Troubleshooting Message "The print job has been cancelled because capture file(s) ...name Check that the user name and password or login password is not are correct. correct. The logged ... to register programs or change the paper tray settings. For details about how to set permissions, see Security ...
  • Ricoh Aficio MP 5002 | User Guide - Page 199
    ...the The entered user name or destination has failed. Check password was invalid. settings. To check the current status, press [Scanned Files Status]." "Cannot find the specified path. Please check the settings." The destination computer name or folder ...
  • Ricoh Aficio MP 5002 | User Guide - Page 200
    ...'s Help. "Cannot start scanning Scan Profile is not set on the because communication was client .... failed." "Cannot start scanning The [Take no action] setting because communication was has ... Profile might be incorrectly configured. Set Scan Profile. For details about how to do this, see "Changing a...
  • Ricoh Aficio MP 5002 | User Guide - Page 201
    ... might be incompatible with this machine. • Check the file name set at the time of scanning. For details about the characters that can be used in file ... device is writeprotected. • Replace the memory device. • If the document is scanned as single-page or divided multiple pages, data already ...
  • Ricoh Aficio MP 5002 | User Guide - Page 202
    ..., see "Programming the LDAP server", Connecting the Machine/ System Settings . • Reduce the number of originals, and then scan again. • Remove any misfed original, and... Page)] or [Yes (per Max. Size)]. For details about these settings, see "Send Settings", Scan . 200
  • Ricoh Aficio MP 5002 | User Guide - Page 203
    ... to scan very large originals at a high resolution. For details about the settings for scan function, see "Relationship between Resolution and Scan Size... to scan very large originals at a high resolution. For details about the settings for scan function, see "Relationship between Resolution and Scan ...
  • Ricoh Aficio MP 5002 | User Guide - Page 204
    .... Troubleshooting Message "Exceeded max. number of files which can be used in Document Server ... the scanned pages as 1 file?" Causes The maximum number of files that can be stored in the Document Server... files waiting in the sending queue for e-mail, Scan to Folder, or delivery functions. Wait until...
  • Ricoh Aficio MP 5002 | User Guide - Page 205
    ...server", Connecting the Machine/ System Settings . "LDAP server authentication has failed. Check the settings." "Memory is full. Cannot scan. The scanned data will be deleted." The user name and password differ from those set for LDAP Authentication. Because of ...
  • Ricoh Aficio MP 5002 | User Guide - Page 206
    10. Troubleshooting Message "Memory is full. Scanning has been cancelled. Press [Send] to ... the pages could be scanned. There is no memory device inserted. No paper is set in the specified paper tray...press [Exit], and then press the [Home] key. Next, press the [Copier] icon on the [Home] screen, and ...
  • Ricoh Aficio MP 5002 | User Guide - Page 207
    ... Journal. For details about Scanner Features, see "General Settings", Scan . "Selected file is currently in use.... setting, and then change the file name. "Selected file is currently in use. Password ... e-mail destinations and Scan transmission, press [Select]. to Folder destinations, either of which ...
  • Ricoh Aficio MP 5002 | User Guide - Page 208
    ... correctly. Check the file name set at the time of scanning. For details about characters that can be used in .... The file name specified in the Sending Scan Files to Folders function cannot contain the following ... after scanning again, the cause could be a mixed network, or else network settings were ...
  • Ricoh Aficio MP 5002 | User Guide - Page 209
    ... anti-virus software, add the program to the exclusion list in the application settings. For details about how to add programs to the exclusion list, see the ... machine's IP address in the firewall's IP address exclusion settings. For details about the procedure for excluding an IP address, see your ...
  • Ricoh Aficio MP 5002 | User Guide - Page 210
    ... ratio and then press the Start key again." "The size of the scanned data is too small." ... image is not necessary, press the [Start] key to start scanning with the current scaling factor. Specify a...image is not necessary, press the [Start] key to start scanning with the current scaling factor. Change ...
  • Ricoh Aficio MP 5002 | User Guide - Page 211
    ... with digital signature), see Security Guide . "XXX cannot be YYY because there is a problem with the PDF Digital Signature's device certificate. Check the... user action.) "XXX cannot be YYY because there is a problem with the device certificate used for the S/MIME signature. Check ...
  • Ricoh Aficio MP 5002 | User Guide - Page 212
    10. Troubleshooting Message "Transmission cannot be performed because the certificate used for the S/ MIME signature is not currently valid." ...For details about the user certificate (destination certificate), see Security Guide . The user certificate (destination certificate) has expired. The user ...
  • Ricoh Aficio MP 5002 | User Guide - Page 213
    ... Message "Any of Login User Name, Login Password or Driver Encryption Key is incorrect." Causes The entered login user name, password, or driver encryption key was invalid. Solutions Check your login user name, login password, or driver encryption key, and then enter them correctly...
  • Ricoh Aficio MP 5002 | User Guide - Page 214
    10. Troubleshooting Message "Cannot detect the paper size of the original. Specify the scanning size." Causes The set original was misaligned. Solutions • Place the...names.) "Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead." ("XXX" and "YYY" ...
  • Ricoh Aficio MP 5002 | User Guide - Page 215
    ... error has occurred on the network." "Error has occurred in the scanner driver." A communication error has occurred on the network. An error has ... all the unnecessary applications running on the client computer. • Uninstall the TWAIN driver, and then reinstall it after restarting the computer. "...
  • Ricoh Aficio MP 5002 | User Guide - Page 216
    ...the scan size. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may be due to the following cause: • Scanning cannot be performed if large values are set for brightness ...
  • Ricoh Aficio MP 5002 | User Guide - Page 217
    ... machine other than the Scanner function is being used such as the Copier function. Solutions • Wait for a while, and then ... [Exit], and then press the [Home] key. Next, press the [Copier] icon on the [Home] screen, and then press the [Stop] key. When the message "The Stop key has been pressed, ...
  • Ricoh Aficio MP 5002 | User Guide - Page 218
    10. Troubleshooting Message "Scanner is not available. Check the scanner connection status." Causes The machine is ...the personal firewall function of the client computer. For details about firewall, see Windows Help. • Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the ...
  • Ricoh Aficio MP 5002 | User Guide - Page 219
    ... Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license. Microsoft®, Windows®, Windows Server®, and Windows ...Microsoft® Windows Server® 2003 Enterprise Edition • The product names of Windows Server 2003 R2 are as follows: Microsoft® Windows Server®...
  • Ricoh Aficio MP 5002 | User Guide - Page 220
    ... Server® 2003 R2 Enterprise Edition • The product names of Windows Server 2008 are as follows: Microsoft® ... Windows Server® 2008 Enterprise • The product names of Windows Server 2008 R2 are as follows: Microsoft®... Server® 2008 R2 Standard Microsoft® Windows Server® 2008 R2 Enterprise Other ...
  • Ricoh Aficio MP 5002 | User Guide - Page 221
    ... 30, 37 Converting documents to electronic formats...10 Copier...40, 59 Copy/Document Server...163, 166 Custom size paper...70... 40, 41, 42 Home screen image...40 How to Read the Manuals...6 I Immediate transmission...84 Indicator...153, 154 Information screen...9 Initial settings...12 Internal shift ...
  • Ricoh Aficio MP 5002 | User Guide - Page 222
    ......55 220 Preventing information leakage...23 Printer...40, 95, 183, 184 Printer driver...93, 94 Problem...157 Program...12, 45, 47 Program key...37 Punch...75 Q ......15 Saving paper...9 Scan file...111, 115 Scan settings...118 Scan to Folder...22, 103 Scanner...40, 103, 197...
  • Ricoh Aficio MP 5002 | User Guide - Page 223
    .../Off the Power...51 Two-Sided Combine...67 U Unauthorized copy prevention...25 Used toner...151 User code authentication...53 User Tools/Counter key...37 V Ventilation holes...27, 30 W Web Image Monitor...24, 123, 125 221
  • Ricoh Aficio MP 5002 | User Guide - Page 224
    MEMO 222
  • Ricoh Aficio MP 5002 | User Guide - Page 225
    MEMO 223
  • Ricoh Aficio MP 5002 | User Guide - Page 226
    MEMO 224 EN GB EN US EN AU D129
  • Ricoh Aficio MP 5002 | User Guide - Page 227
    © 2011
  • Ricoh Aficio MP 5002 | User Guide - Page 228
    EN GB EN US EN AU D129-7802



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Ricoh Aficio MP 5002 Manual