Ricoh Aficio MP 5002 User Guide - Page 210

10. Troubleshooting Message Causes Solutions "Exceeded max. data capacity." "Check the resolution and the ratio and then press the Start key again." The data being scanned is too large for the scale ratio specified in [Specify Size]. Reduce the resolution or [Specify Size] value, and then try to scan the original again. "The size of the scanned data is too small." "Check the resolution and the ratio and then press the Start key again." The data being scanned is too small for the scale ratio specified in [Specify Size]. Specify a higher resolution or a large size in [Specify Size], and then try to scan the original again. "Not all of the image will be scanned." If the scaling factor specified in [Specify Reproduction Ratio] is too large, part of the image may be lost. Reduce the scaling factor in [Specify Reproduction Ratio], and then try to scan the original again. If displaying the entire image is not necessary, press the [Start] key to start scanning with the current scaling factor. "Not all of the image will be scanned." Using [Specify Reproduction Ratio] to scale down a large document may cause part of the image to be lost. Specify a large size in [Specify Size], and then try to scan the original again. If displaying the entire image is not necessary, press the [Start] key to start scanning with the current scaling factor. "Check original's orientation." Documents may sometimes not be scanned depending on a combination of items such as the specified scaling factor and document size. Change the orientation of the original, and then try to scan the original again. "The PDF Digital Signature's device certificate has expired. The file cannot be sent." The device certificate (PDF with digital signature) has expired. A new device certificate (PDF with digital signature) must be installed. For details about how to install a device certificate (PDF with digital signature), see Security Guide . 208