Toshiba e750 User Manual - Page 189

Troubleshooting for Wi-Fi, Symptom, Solutions

Page 189 highlights

Additional Information Troubleshooting for Wi-Fi If you encounter some problems while using our product, please refer to this troubleshooting section Symptom Cannot connect to the network The host computer cannot wirelessly connect with my Pocket PC? Solutions ■ Make sure the Wireless Communication Switch is turned on. ■ Check if the SSID is correct (note that it is casesensitive) ■ Check Link Quality in Configuration Page. If the link quality is poor, rescan and find another Access Point. ■ Check if the operating mode is set properly. See Chapter 4, Configuration Page. ■ Check if the WEP key is correctly entered. ■ Be sure you are in the range of a working Access Point. ■ Make sure the channel been set is in the range of 1~11. ■ Make sure you have setup the partnership for your Pocket PC and your host computer. ■ Make sure you are within the range of a working network. ■ Make sure you have entered the IP address of the host computer as the WINS server on your Pocket PC. ■ Reset your Handheld PC or Pocket PC to make the TCP/IP settings take effect. ■ Make sure the SSID, WEP keys and channel for all devices in the network are set the same. ■ Make sure the channel been set is in the range of 1~11. Cannot edit the "Channel" and "Country" field in "Infrastructure" Mode? The Pocket PC freezes In Infrastructure mode, country and channel are decided by the Access Point. You can only join the existing network formed by the working Access Point, not to create a new Wireless Network. ■ Reset the Pocket PC. User's Manual 12-5

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Additional Information
User's Manual
12-5
Troubleshooting for Wi-Fi
If you encounter some problems while using our product, please refer to
this troubleshooting section
Symptom
Solutions
Cannot connect to the
network
Make sure the Wireless Communication Switch is
turned on.
Check if the SSID is correct (note that it is case-
sensitive)
Check Link Quality in Configuration Page. If the link
quality is poor, rescan and find another Access Point.
Check if the operating mode is set properly. See
Chapter 4, Configuration Page.
Check if the WEP key is correctly entered.
Be sure you are in the range of a working Access
Point.
Make sure the channel been set is in the range of
1~11.
The host computer cannot
wirelessly connect with my
Pocket PC?
Make sure you have setup the partnership for your
Pocket PC and your host computer.
Make sure you are within the range of a working
network.
Make sure you have entered the IP address of the
host computer as the WINS server on your Pocket
PC.
Reset your Handheld PC or Pocket PC to make the
TCP/IP settings take effect.
Make sure the SSID, WEP keys and channel for all
devices in the network are set the same.
Make sure the channel been set is in the range of
1~11.
Cannot edit the "Channel"
and "Country" field in
"Infrastructure" Mode?
In Infrastructure mode, country and channel are decided
by the Access Point. You can only join the existing
network formed by the working Access Point, not to
create a new Wireless Network.
The Pocket PC freezes
Reset the Pocket PC.