Xerox 3200MFPN User Guide - Page 202
Solving Other Problems, Paper Feeding Problems
UPC - 095205731958
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10 Troubleshooting Solving Other Problems The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service. Paper Feeding Problems Condition Paper is jammed during printing. Suggested solutions Clear the paper jam. See Clearing Paper Jams on page 10-4. Paper sticks together. Ensure that there is not too much paper in the tray. The tray can hold up to 250 sheets of paper, depending on the thickness of your paper. Make sure that you are using the correct type of paper. See Paper Specifications on page 11-6. Remove paper from the tray and flex or fan the paper. Humid conditions may cause some paper to stick together. Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight. If multiple sheets have caused a paper jam, clear the paper jam. See Clearing Paper Jams on page 10-4. Paper does not feed into the machine. Remove any obstructions inside the machine. Paper has not been loaded correctly. Remove paper from the tray and reload it correctly. There is too much paper in the tray. Remove excess paper from the tray. The paper is too thick. Use only paper that meets the specifications required by the machine. See Paper Specifications on page 11-6. The paper keeps jamming. There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use one sheet of paper at a time. An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine. See Paper Specifications on page 11-6. There may be debris inside the machine. Open the front door and remove the debris. Transparencies stick together in the paper exit. Use only transparencies specifically designed for laser printers. Remove each transparency as it exits from the machine. Envelopes skew or Ensure that the paper guides are against both sides of fail to feed correctly. the envelope. 10-14 Xerox Phaser 3200MFP