Xerox 6180MFP User Guide - Page 204

Print Quality Print Quality This section includes: ■ Print-Quality Problems on page 10-20 ■ Copy-Quality Problems on page 10-24 ■ Color Registration on page 10-25 Print-Quality Problems When the print quality is poor, select the closest symptom from the following table to correct the problem. If the print quality does not improve after carrying out the appropriate action, contact Xerox Customer Support or your reseller. Symptom Faded printouts Reason/Action Multiple colors faded: ■ The print cartridges are not Xerox print cartridges. Verify that the print cartridges (C/M/Y/K) are genuine Xerox cartridges, and replace if necessary. ■ The paper is outside the recommended specification range. Replace the media with a recommend size and type, and confirm that your control panel settings are correct. See About Paper on page 5-6. ■ The paper is damp. Replace the paper. See About Paper on page 5-6. ■ The transfer unit is old or damaged. Replace the transfer unit. ■ The high-voltage supply is defective. For assistance, go to the Xerox Support website: www.xerox.com/office/6180MFPsupport. Only one color faded: Check the condition of the print cartridge, and replace as necessary. Phaser® 6180MFP Multifunction Printer 10-20