Xerox 6180MFP User Guide - Page 224
Getting Help, Control Panel Messages, PrintingScout Alerts, Online Support Assistant - troubleshooting
UPC - 095205733839
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Getting Help Getting Help This section includes: ■ Control Panel Messages on page 10-40 ■ PrintingScout Alerts on page 10-40 ■ Online Support Assistant on page 10-40 ■ Web Links on page 10-41 Xerox provides several automatic diagnostic tools to help you produce and maintain print quality. Control Panel Messages The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel displays a message informing you of the problem. For more information, see Control Panel Error Messages on page 10-32. PrintingScout Alerts PrintingScout is a tool that is included on the Software and Documentation CD-ROM. It automatically checks the printer status when you send a print job. If the printer is unable to print your job, PrintingScout automatically displays an alert on your computer screen to let you know that the printer needs attention. Online Support Assistant The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to solve your printer problems. You can find solutions for print quality, media jams, software installation, and much more. To access the Online Support Assistant, go to www.xerox.com/office/6180MFPsupport. Phaser® 6180MFP Multifunction Printer 10-40