Canon PIXMA Pro9500 Quick Start Guide - Page 74

Problem, Possible Cause, Try This, Setup CD-ROM, Digital Photo Printing Guide

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Troubleshooting Problem Printing is Blurred/ Colors are Wrong/ White Streaks appear Possible Cause Print Quality is not set properly Try This Be sure to set the Print Quality setting to High in Windows, or Fine in Macintosh. 1. Open the printer properties dialog box. 2. On the Main tab, click High for the Print Quality setting. When you cannot choose the High setting or when the print quality does not improve, select Custom, click Set and then adjust the Quality bar for higher print quality. 1. Open the Print dialog box. 2. Select Quality & Media from the pop-up menu and then click Detailed Setting. 3. Drag the Print Quality slide bar to the Fine end. Printing in grayscale using the printer driver or EasyPhotoPrint Pro When printing in grayscale, depending on an image, the printing troubles may occur on the top and/or bottom edges of the paper such as uneven coloration or white streaks. In this case, we recommend printing with the top and bottom margins of the paper set to more than 45 mm / 1.77 inches using the Easy-PhotoPrint Pro provided on the Setup CD-ROM or your page layout software. To set margins using the Easy-PhotoPrint Pro, print following the procedure described in "Printing Grayscale Photos from Easy-PhotoPrint Pro" in "Grayscale Printing" in the Digital Photo Printing Guide on-screen manual. If you want to print with no margin, convert the image to grayscale using an image-editing software or the like, then print it without the Grayscale Printing setting in the printer driver. To do so, in Windows, clear the Grayscale Printing check box on the Main tab, then print. In Macintosh, select Quality & Media from the pop-up menu in the Print dialog box, and clear the Grayscale Printing check box, then print. If printing using the Easy-PhotoPrint Pro provided on the Setup CD-ROM after converting to grayscale, clear the Grayscale Photo check box. The gray balance of the image printed after grayscale conversion may seem different compared with the one printed with the Grayscale Printing setting in the printer driver or the Grayscale Photo setting in the EasyPhotoPrint Pro. Printed Ruled Lines Print Head is are Displaced misaligned Align the Print Head. See "Aligning the Print Head" on page 61. Print Quality is not set Be sure to set the Print Quality setting to High in Windows, or Fine in properly Macintosh. 1. Open the printer properties dialog box. 2. On the Main tab, click High for the Print Quality setting. When you cannot choose the High setting or when the print quality does not improve, select Custom, click Set and then adjust the Quality bar for higher print quality. 1. Open the Print dialog box. 2. Select Quality & Media from the pop-up menu and then click Detailed Setting. 3. Drag the Print Quality slide bar to Fine end. 70

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Troubleshooting
70
Printing is Blurred/
Colors are Wrong/
White Streaks
appear
Print Quality is not set
properly
Be sure to set the
Print Quality
setting to
High
in Windows, or
Fine
in
Macintosh.
1.
Open the printer properties dialog box.
2.
On the
Main
tab, click
High
for the
Print Quality
setting.
When you cannot choose the
High
setting or when the print quality does
not improve, select
Custom
, click
Set
and then adjust the
Quality
bar for
higher print quality.
1.
Open the
Print
dialog box.
2. Select
Quality & Media
from the pop-up menu and then click
Detailed
Setting
.
3.
Drag the
Print Quality
slide bar to the
Fine
end.
Printing in grayscale
using the printer
driver or Easy-
PhotoPrint Pro
When printing in grayscale, depending on an image, the printing troubles may
occur on the top and/or bottom edges of the paper such as uneven coloration
or white streaks.
In this case, we recommend printing with the top and bottom margins of the
paper set to more than 45 mm / 1.77 inches using the Easy-PhotoPrint Pro
provided on the
Setup CD-ROM
or your page layout software.
To set margins using the Easy-PhotoPrint Pro, print following the procedure
described in “Printing Grayscale Photos from Easy-PhotoPrint Pro” in
“Grayscale Printing” in the
Digital Photo Printing Guide
on-screen manual.
If you want to print with no margin, convert the image to grayscale using an
image-editing software or the like, then print it without the
Grayscale Printing
setting in the printer driver. To do so, in Windows, clear the
Grayscale Printing
check box on the
Main
tab, then print. In Macintosh, select
Quality & Media
from the pop-up menu in the
Print
dialog box, and clear the
Grayscale Printing
check box, then print. If printing using the Easy-PhotoPrint Pro provided on
the
Setup CD-ROM
after converting to grayscale, clear the
Grayscale Photo
check box. The gray balance of the image printed after grayscale conversion
may seem different compared with the one printed with the
Grayscale Printing
setting in the printer driver or the
Grayscale Photo
setting in the Easy-
PhotoPrint Pro.
Printed Ruled Lines
are Displaced
Print Head is
misaligned
Align the Print Head. See
“
Aligning the Print Head
”
on page 61.
Print Quality is not set
properly
Be sure to set the
Print Quality
setting to
High
in Windows, or
Fine
in
Macintosh.
1.
Open the printer properties dialog box.
2.
On the
Main
tab, click
High
for the
Print Quality
setting.
When you cannot choose the
High
setting or when the print quality does
not improve, select
Custom
, click
Set
and then adjust the
Quality
bar for
higher print quality.
1.
Open the
Print
dialog box.
2. Select
Quality & Media
from the pop-up menu and then click
Detailed
Setting
.
3.
Drag the
Print Quality
slide bar to
Fine
end.
Problem
Possible Cause
Try This