Canon PIXMA Pro9500 Quick Start Guide - Page 76

Paper is Smudged

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Troubleshooting Problem Printed Surface is Scratched/Back of Paper is Smudged Possible Cause Media is curled Try This If the paper is curled, it may become marked or not feed properly. Use paper after correcting paper curl as follows. When using Photo Paper Plus Semi-gloss, even if the sheet is curled, load one sheet at a time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper and reduce the print quality. 1. Place the paper on a flat surface with the print side*1 face up, then cover it with plain regular paper to avoid damaging the surface. 2. Roll up the paper in the opposite direction as shown in the figure below. (1) (2) *1 3. Check the printing paper if paper curl is corrected within approximately 2 to 5 mm / 0.08 to 0.2 inches*2. It is recommended to print the curl-corrected paper one sheet at a time. *1 *2 72

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Troubleshooting
72
Printed Surface is
Scratched/Back of
Paper is Smudged
Media is curled
If the paper is curled, it may become marked or not feed properly. Use paper
after correcting paper curl as follows.
When using Photo Paper Plus Semi-gloss, even if the sheet is curled, load one
sheet at a time as it is. If you roll up this paper to flatten, this may cause
cracks on the surface of the paper and reduce the print quality.
1.
Place the paper on a flat surface with the print side
*1
face up, then cover it
with plain regular paper to avoid damaging the surface.
2.
Roll up the paper in the opposite direction as shown in the figure below.
3.
Check the printing paper if paper curl is corrected within approximately 2
to 5 mm / 0.08 to 0.2 inches
*2
.
It is recommended to print the curl-corrected paper one sheet at a time.
Problem
Possible Cause
Try This
(1)
*1
(2)
*2
*1