Dell Brocade 825 Brocade Adapters Troubleshooting Guide - Page 6

Fabric Adapter problems..27, UEFI boot problems ..20 - esx 5 tar

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Page 6 highlights

General adapter problems 9 Adapter not reported under server's PCI subsystem 9 No adapters reported though BCU adapter --list command . . . 10 Port link is not active 10 Device drivers not loading for all adapter instances 11 Installer program does not autorun 12 Host system freezes or crashes 12 Operating system errors (blue screen 13 Driver event messages appearing in host system log files . . . . 13 BCU version mismatch warning 14 Errors or problems when entering BCU commands 14 bcu pcifn --list and vhba --query commands return errors . . . . 14 I/O data traffic issues 15 Support Save file is too large (Windows only 15 Host system running Microsoft Windows fails to hibernate . . . 16 Driver incompatible with CNA drivers 16 Brocade BCU desktop shortcut missing (Windows only 16 Driver installation fails and system cannot be booted 17 Cannot remove Linux driver with uninstaller application or scripts 17 Removing Ethernet (network) drivers causes error 17 Files needed for bfad.sys message appears 18 Cannot roll back driver on all adapter instances using Device Manager 18 Device drivers not loading due to lack of MSI-X interrupt vectors 18 Driver installation fails on ESX systems 19 Errors when using GUI-based software installer 19 Errors when installing brocade_driver_linux_.tar.gz package 19 UEFI boot problems 20 BIOS boot problems 23 Fabric Adapter problems 27 VLANs and teams persist after changing port to HBA mode . . 27 HCM not discovering all Ethernet ports for vNICs 28 HBA problems 28 No adapters found on local host" message in HCM 28 Quality of Service performance issues 28 Quality of Service not functioning 29 Trunking problems 29 Unable to create more than 126 Virtual (NPIV) ports for adapter 30 CNA problems 31 Cannot manage CNAs after attempting upgrade to 3.0 drivers 31 VMQs not created for virtual network adapter instances . . . . . 31 vi Brocade Adapters Troubleshooting Guide 53-1002145-01

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vi
Brocade Adapters Troubleshooting Guide
53-1002145-01
General adapter problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Adapter not reported under server’s PCI subsystem. . . . . . . . . . 9
No adapters reported though BCU adapter --list command . . . 10
Port link is not active . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Device drivers not loading for all adapter instances . . . . . . . . .11
Installer program does not autorun . . . . . . . . . . . . . . . . . . . . . . 12
Host system freezes or crashes . . . . . . . . . . . . . . . . . . . . . . . . . 12
Operating system errors (blue screen) . . . . . . . . . . . . . . . . . . . .13
Driver event messages appearing in host system log files. . . .13
BCU version mismatch warning . . . . . . . . . . . . . . . . . . . . . . . . . 14
Errors or problems when entering BCU commands . . . . . . . . .14
bcu pcifn --list and vhba --query commands return errors . . . . 14
I/O data traffic issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Support Save file is too large (Windows only) . . . . . . . . . . . . . . 15
Host system running Microsoft Windows fails to hibernate . . . 16
Driver incompatible with CNA drivers . . . . . . . . . . . . . . . . . . . . .16
Brocade BCU desktop shortcut missing (Windows only). . . . . . 16
Driver installation fails and system cannot be booted . . . . . . . 17
Cannot remove Linux driver with uninstaller application or
scripts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Removing Ethernet (network) drivers causes error . . . . . . . . . . 17
Files needed for bfad.sys message appears . . . . . . . . . . . . . . .18
Cannot roll back driver on all adapter instances using Device
Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Device drivers not loading due to lack of MSI-X interrupt
vectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Driver installation fails on ESX systems . . . . . . . . . . . . . . . . . . .19
Errors when using GUI-based software installer . . . . . . . . . . . . 19
Errors when installing brocade_driver_linux_<versions>.tar.gz
package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
UEFI boot problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
BIOS boot problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Fabric Adapter problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
VLANs and teams persist after changing port to HBA mode . .27
HCM not discovering all Ethernet ports for vNICs . . . . . . . . . . . 28
HBA problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
No adapters found on local host” message in HCM . . . . . . . . .28
Quality of Service performance issues. . . . . . . . . . . . . . . . . . . . 28
Quality of Service not functioning. . . . . . . . . . . . . . . . . . . . . . . .29
Trunking problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Unable to create more than 126 Virtual (NPIV) ports for
adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
CNA problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Cannot manage CNAs after attempting upgrade to 3.0
drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
VMQs not created for virtual network adapter instances . . . . . 31