Dell MX9116n EMC SmartFabric OS10 User Guide - Page 1317
Support bundle, Event notifications, generate support-bundle
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Support bundle The Support Bundle is based on the sosreport tool. Use the Support Bundle to generate an sosreport tar file that collects Linux system configuration and diagnostics information, as well as the show command output to send to Dell EMC Technical Support. To send Dell EMC Technical Support troubleshooting details about the Linux system configuration and OS10 diagnostics, generate an sosreport tar file. 1. Generate the tar file in EXEC mode. generate support-bundle 2. Verify the generated file in EXEC mode. dir supportbundle 3. Send the support bundle using FTP/SFTP/SCP/TFTP in EXEC mode. copy supportbundle://sosreport-filename.tar.gz tftp://server-address/path Use the delete supportbundle://sosreport-filename.tar.gz command to delete a generated support bundle. Event notifications Event notifications for the generate support-bundle command process at the start and end of the bundle they support, and reports either success or failure. Support bundle generation start event Apr 19 16:57:55: %Node.1-Unit.1:PRI:OS10 %log-notice:SUPPORT_BUNDLE_STARTED: generate supportbundle execution has started successfully:All Plugin options disabled Apr 19 16:57:55: %Node.1-Unit.1:PRI:OS10 %log-notice:SUPPORT_BUNDLE_STARTED: generate supportbundle execution has started successfully:All Plugin options enabled sosreport generation start event May 11 22:9:43: %Node.1-Unit.1:PRI:OS10 %log-notice:SOSREPORT_GEN_STARTED: CLI output collection task completed; sosreport execution task started:All Plugin options disabled May 11 22:9:43: %Node.1-Unit.1:PRI:OS10 %log-notice:SOSREPORT_GEN_STARTED: CLI output collection task completed; sosreport execution task started:All Plugin options enabled Support bundle generation successful event Apr 19 17:0:9: %Node.1-Unit.1:PRI:OS10 %log-notice:SUPPORT_BUNDLE_COMPLETED: generate supportbundle execution has completed successfully:All Plugin options disabled Apr 19 17:0:9: %Node.1-Unit.1:PRI:OS10 %log-notice:SUPPORT_BUNDLE_COMPLETED: generate supportbundle execution has completed successfully:All Plugin options enabled Support bundle generation failure Apr 19 17:0:14: %Node.1-Unit.1:PRI:OS10 %log-notice:SUPPORT_BUNDLE_FAILURE: Failure in generate support-bundle execution:All Plugin options disabled Apr 19 17:0:14: %Node.1-Unit.1:PRI:OS10 %log-notice:SUPPORT_BUNDLE_FAILURE: Failure in generate support-bundle execution:All Plugin options enabled generate support-bundle Generates an sosreport tar file that collects configuration and diagnostic information on Linux systems. Syntax Parameters Defaults Command Mode generate support-bundle [enable-all-plugin-options] enable-all-plugin-options - (Optional) Generate a full support bundle with all plugin options enabled. None EXEC Troubleshoot OS10 1317
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1,160
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1,161
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1,162
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1,163
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1,164
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1,165
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1,166
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1,167
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1,168
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1,169
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1,170
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1,171
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1,172
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1,173
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1,174
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1,175
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1,176
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1,177
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1,178
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1,179
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1,180
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1,181
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1,183
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1,184
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1,185
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1,186
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1,187
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1,188
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1,189
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1,190
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1,191
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1,192
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1,193
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1,194
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1,195
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1,196
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1,197
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1,198
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1,199
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1,200
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1,201
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1,202
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1,204
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1,210
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1,212
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1,214
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1,215
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1,216
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1,217
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1,218
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1,219
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1,220
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1,221
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1,222
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1,223
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1,224
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1,225
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1,226
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1,227
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1,228
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1,229
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1,230
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1,231
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1,232
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1,233
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1,234
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1,235
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1,236
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1,237
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1,238
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1,239
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1,240
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1,241
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1,242
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1,243
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1,244
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1,245
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1,246
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1,247
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1,248
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1,249
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1,250
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1,251
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1,252
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1,253
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1,254
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1,255
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1,256
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1,257
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1,258
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1,259
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1,260
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1,261
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1,262
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1,263
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1,264
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1,265
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1,266
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1,267
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1,268
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1,269
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1,270
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1,271
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1,272
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1,273
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1,274
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1,275
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1,276
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1,277
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1,278
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1,280
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1,281
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1,282
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1,283
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1,284
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1,285
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1,286
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1,287
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1,288
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1,289
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1,290
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1,291
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1,292
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1,293
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1,294
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1,295
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1,296
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1,297
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1,298
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1,299
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1,300
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1,301
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1,302
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1,303
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1,304
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1,305
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1,306
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1,307
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1,308
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1,309
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1,310
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1,311
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1,312
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1,313
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1,314
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1,315
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1,316
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1,317
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1,318
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1,319
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1,320
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1,321
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1,322
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1,323
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1,324
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1,325
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1,326
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1,327
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1,328
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1,329
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1,330
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1,331
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1,332
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1,333
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1,334
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1,335
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1,336
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1,337
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1,338
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1,339
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1,340