Dell bpcwcsn_5 User's Guide - Page 316

Fan Problems, Lockups and Software Problems, The computer does not start up

Page 316 highlights

Fan Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer. C H E C K T H E C A B L E C O N N E C T I O N S - Ensure that the card fan cable is connected firmly to the card fan connector on the system board (see "System Board Components" on page 28 for mini tower computers, and "System Board Components" on page 102 for desktop computers). Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start up C H E C K T H E D I A G N O S T I C L I G H T S - See "Diagnostic Lights" on page 330. ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown. TU R N T H E C O M PU TE R O F F - If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer. 316 Solving Problems

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316
Solving Problems
Fan Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product
Information Guide.
CAUTION:
To guard against electrical shock, always unplug your computer from the electrical outlet before
opening the cover.
NOTICE:
To prevent static damage to components inside your computer, discharge static electricity from your
body before you touch any of your computer’s electronic components. You can do so by touching an unpainted
metal surface on the computer.
Lockups and Software Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product
Information Guide
.
The computer does not start up
The computer stops responding
NOTICE:
You might lose data if you are unable to perform an operating system shutdown.
C
HECK
THE
CABLE
CONNECTIONS
Ensure that the card fan cable is connected firmly to the card
fan connector on the system board (see "System Board Components" on page 28 for mini tower
computers, and "System Board Components" on page 102 for desktop computers).
C
HECK
THE
D
IAGNOSTIC
L
IGHTS
See "Diagnostic Lights" on page 330.
E
NSURE
THAT
THE
POWER
CABLE
IS
FIRMLY
CONNECTED
TO
THE
COMPUTER
AND
TO
THE
ELECTRICAL
OUTLET
T
URN
THE
COMPUTER
OFF
If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.