Dell bpcwcsn_5 User's Guide - Page 333

If your computer beeps during start-up: 1 Write down the beep code on the Diagnostics Checklist (see "Diagnostics Checklist" on page 351). 2 Run theDell Diagnostics to identify a more serious cause (see "Dell Diagnostics" on page 327). 3 Contact Dell for technical assistance (see "Contacting Dell" on page 351). Code Cause 2 short, 1 long BIOS checksum error 1 long, 2 short Memory test failure (bad memory during memory sizing) 1 long, 3 short, 2 short No memory 1 short F12 key pressed Error Messages Fill out the Diagnostics Checklist as you complete these checks (see "Diagnostics Checklist" on page 351). CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S Do not use these characters in filenames. A R E Q U I R E D . D L L F I L E W A S NO T F O U N D - The program that you are trying to open is missing an essential file. To remove and then reinstall the program: 1 Click the Start button, click Control Panel, and then click Add or Remove Programs. 2 Select the program you want to remove. 3 Click the Change or Remove Program icon. 4 See the program documentation for installation instructions. ALERT! PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT CHECKPOINT [nnnn]. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS CHECKPOINT AND CONTACT DELL TECHNICAL SU P P O RT - Contact Dell (see "Contacting Dell" on page 351) and report the checkpoint code (nnnn) to the support technician. Troubleshooting Tools and Utilities 333