Dell bpcwcsn_5 User's Guide - Page 337

Resolving Software and Hardware Incompatibilities, Microsoft® Windows® XP, Microsoft, Windows

Page 337 highlights

U N E X P E C T E D I N T E R R U P T I N P R O T E C T E D M O D E - Run the Dell Diagnostics (see "Dell Diagnostics" on page 327). WARNING: DELL'S DISK MONITORING SYSTEM HAS DETECTED THAT DRIVE [0/1] ON THE [PRIMARY/SECONDARY] EIDE CONTROLLER IS OPERATING OUTSIDE OF NORMAL SPECIFICATIONS. IT IS ADVISABLE TO IMMEDIATELY BACK UP YOUR DATA AND REPLACE YOUR HARD DRIVE BY CALLING Y O U R S U P P O R T D E S K O R D E L L - If no replacement drive is immediately available and the drive is not the only bootable drive, enter system setup (see "Entering System Setup" on page 257) and change the appropriate drive setting to None. Then remove the drive from the computer. WRITE FAULT - WRITE FAULT ON SELECTED DRIVE - See "Drive Problems" on page 313. < D R I V E L E T T E R > : \ I S N O T A C C E S S I B L E . T H E D E V I C E I S N O T R E A D Y - The selected drive cannot read its medium. Depending on its medium type, insert a floppy, CD, DVD, or Zip disk into the drive and try again. Resolving Software and Hardware Incompatibilities If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use Device Manager or the Hardware Troubleshooter to resolve the incompatibility. Microsoft® Windows® XP To resolve incompatibilities using Device Manager: 1 Click the Start button and click Control Panel. 2 Click Performance and Maintenance and click System. 3 Click the Hardware tab and click Device Manager. 4 In the Device Manager list, check for devices that are incorrectly configured. Incorrectly configured devices are indicated by a yellow exclamation point [!] or a red X if the device has been disabled. 5 Double-click any device marked with an exclamation point to display the Properties window. The Device status area in the Properties window reports the devices that need to be re-configured. 6 Reconfigure the devices or remove the devices from the Device Manager. See the documentation that came with the device for information on configuring the device. To resolve incompatibilities using the Windows XP Hardware Troubleshooter: 1 Click the Start button and click Help and Support. Troubleshooting Tools and Utilities 337

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Troubleshooting Tools and Utilities
337
Resolving Software and Hardware Incompatibilities
If a device is either not detected during the operating system setup or is detected but incorrectly
configured, you can use Device Manager or the Hardware Troubleshooter to resolve the incompatibility.
Microsoft
®
Windows
®
XP
To resolve incompatibilities using Device Manager:
1
Click the
Start
button and click
Control Panel
.
2
Click
Performance and Maintenance
and click
System
.
3
Click the
Hardware
tab and click
Device Manager
.
4
In the
Device Manager
list, check for devices that are incorrectly configured.
Incorrectly configured devices are indicated by a yellow exclamation point [
!
] or a red
X
if the device
has been disabled.
5
Double-click any device marked with an exclamation point to display the
Properties
window.
The
Device
status area in the
Properties
window reports the devices that need to be re-configured.
6
Reconfigure the devices or remove the devices from the
Device Manager
. See the documentation that
came with the device for information on configuring the device.
To resolve incompatibilities using the Windows XP Hardware Troubleshooter:
1
Click the
Start
button and click
Help and Support
.
U
NEXPECTED
INTERRUPT
IN
PROTECTED
MODE
Run the Dell Diagnostics (see "Dell Diagnostics"
on page 327).
WARNING: D
ELL
'
S
D
ISK
M
ONITORING
S
YSTEM
HAS
DETECTED
THAT
DRIVE
[0/1]
ON
THE
[
PRIMARY
/
SECONDARY
] EIDE
CONTROLLER
IS
OPERATING
OUTSIDE
OF
NORMAL
SPECIFICATIONS
. I
T
IS
ADVISABLE
TO
IMMEDIATELY
BACK
UP
YOUR
DATA
AND
REPLACE
YOUR
HARD
DRIVE
BY
CALLING
YOUR
SUPPORT
DESK
OR
D
ELL
If no replacement drive is immediately available and the drive is
not the only bootable drive, enter system setup
(see "Entering System Setup
" on page 257
)
and change
the appropriate drive setting to
None
. Then remove the drive from the computer.
W
RITE
FAULT
W
RITE
FAULT
ON
SELECTED
DRIVE
See "Drive Problems" on page 313.
<
DRIVE
LETTER
>:\
IS
NOT
ACCESSIBLE
. T
HE
DEVICE
IS
NOT
READY
The selected drive cannot
read its medium. Depending on its medium type, insert a floppy, CD, DVD, or Zip disk into the drive
and try again.