HP Brio ba410 hp brio ba410, user guide - Page 35

There's a Problem with the CD-ROM, CD-RW or DVD Drive

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Hardware Problems There's a Problem with the CD-ROM, CD-RW or DVD Drive Have you checked that... There is a disc inserted in the drive The Setup program is correctly configured for your drive The device boot order is set correctly in the Setup program The hardware is working properly Ö Ö Ö Ö How • Click on the drive letter assigned to your drive in Windows Explorer. If you receive a message such as D:\ is not accessible/device is not ready, this means there is no disc in the drive. • Open the drive and check whether there is a disc inside. Enter the Setup program by pressing F2 at startup, then: • Make sure you have enabled the On-chip Primary IDE and the On-chip Secondary IDE fields under Hardware Protection in the Boot menu. • Go to the Advanced menu. You should see a CD-ROM, CD-RW or DVD-ROM drive declared in the IDE Devices submenu. • Enter the Setup program by pressing F2 at startup, then go to the Boot menu. If you intend to boot from the CD-ROM drive, you should place CD-ROM before HDD in the Boot ÖBoot Device Priority submenu. Run e-DiagTools to see if it detects a problem with the drive (refer to page 42). Advanced Troubleshooting Have you checked that... Ö All cables (data, power and audio) have been properly connected both to the drive and to the system board. The jumpers on the drive are set correctly Ö How Check that the drive's power and data cables are correctly connected at both ends (drive and system board). Refer to page 62 for connections to the drive and page 57 for connections to the system board. Check that the jumpers on the hard drive are in CS (cable select) mode For more information on using and troubleshooting your DVD drive, refer to the PC's online HP Brio Center 27

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Hardware Problems
27
There’s a Problem with the CD-ROM, CD-RW or DVD Drive
Have you checked that...
How
There is a disc inserted in the drive
Ö
•
Click on the drive letter assigned to your
drive in Windows Explorer. If you receive
a message such as D:\ is not
access
ss
ss
ssible/device is no
no
no
not ready, this means
there is no disc in the drive.
•
Open the drive and check whether there
is a disc inside.
The
Setup
program is correctly configured for your
drive
Ö
Enter the
Setup
program by pressing
F2
at
startup, then:
•
Make sure you have enabled the On-chip
Primary IDE and the On-chip Secon
on
on
ondary
IDE fields under Hardware Protection in
the Boot menu.
•
Go to the Advanced menu. You should
see a CD-ROM, CD-RW or DVD-ROM
drive declared in the IDE Devices
submenu.
The device boot order is set correctly in the
Setup
program
Ö
•
Enter the
Setup
program by pressing
F2
at startup, then go to the Boot menu. If
you intend to boot from the CD-ROM
drive, you should place CD-ROM before
HDD in the Boot
Ö
Boo
oo
oo
oot Device Priority
submenu.
The hardware is working properly
Ö
Run e-DiagTools to see if it detects a
problem with the drive (refer to page 42).
Advanced Troubleshooting
Have you checked that...
How
All cables (data, power and audio) have been properly
connected both to the drive and to the system board.
Ö
Check that the drive’s power and data
cables are correctly connected at both ends
(drive and system board). Refer to page 62
for connections to the drive and page 57 for
connections to the system board.
The jumpers on the drive are set correctly
Ö
Check that the jumpers on the hard drive
are in CS (cable select) mode
For more information on using and
nd
nd
nd tr
tr
tr
troub
ub
ub
ublesho
ho
ho
hooting y
gy
gy
g your DVD drive, refer t
rt
rt
r to the PC’s on
on
on
onli
li
li
line HP Brio Cen
en
en
enter