HP Brio ba410 hp brio ba410, user guide - Page 48

Serial or Parallel Port Test Error, Other Configuration Problems - drivers download

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My HP Brio Detects an Error at Startup Serial or Parallel Port Test Error Have you checked that... The port is correctly configured in the PC's Setup program Ö Ö You have not connected a device incorrectly or forgotten to switch it on Ö You have installed the correct device drivers How 1 Switch the PC OFF then ON. 2 When the message Press F2 to Enter Setup appears, press the F2 key. Refer to page 72. 3 Check the port is enabled and the correct setting is selected under I/O Device Configuration in the Advanced menu. 1 Switch off the PC. 2 Plug the cables into the correct connectors on the back of the PC. 3 Switch on the PC and the external devices. Refer to the documentation for your serial or parallel device. There is not a hardware problem Ö Run e-DiagTools. Refer to page 42. Ö You are using the latest BIOS for your PC If the problem persists, contact your authorized support provider Download the latest BIOS and instructions for its installation from HP's Web at: www.hp.com/go/briosupport Other Configuration Problems If the POST produces an error not covered in this section... Have you checked that... The Setup program settings are correct You are using the latest BIOS for your PC Ö Ö How 1 Turn on or restart the PC. 2 When the message Press F2 to Enter Setup appears, press the F2 key. Refer to page 72 for more information. Download the latest BIOS and instructions for its installation from HP's Web at: www.hp.com/go/briosupport 40

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My HP Brio Detects an Error at Startup
40
Serial or Parallel Port Test Error
Have you checked that...
How
The port is correctly configured in the PC’s
Setup
program
Ö
1
Switch the PC OFF then ON.
2
When the message Press
ss
ss
ss F2 to Enter Setup
up
up
up
appears, press the
F2
key. Refer to page 72.
3
Check the port is enabled and the correct setting
is selected under I/O D
OD
OD
O Device Configu
gu
gu
guration in the
Advanced menu.
You have not connected a device incorrectly
or forgotten to switch it on
Ö
1
Switch off the PC.
2
Plug the cables into the correct connectors on
the back of the PC.
3
Switch on the PC and the external devices.
You have installed the correct device drivers
Ö
Refer to the documentation for your serial or parallel
device.
There is not a hardware problem
Ö
Run e-DiagTools. Refer to page 42.
You are using the latest BIOS for your PC
Ö
Download the latest BIOS and instructions for its
installation from HP’s Web at:
www.hp.com/go/briosuppor
t
If the problem persists, con
on
on
ontact your autho
ho
ho
horized support
rt
rt
rt provider
Other Configuration Problems
If the POST produces an error not covered in this section...
Have you checked that...
How
The
Setup
program settings are correct
Ö
1
Turn on or restart the PC.
2
When the message Press
ss
ss
ss F2 to Enter Setup
up
up
up
appears, press the
F2
key. Refer to page 72 for
more information.
You are using the latest BIOS for your PC
Ö
Download the latest BIOS and instructions for its
installation from HP’s Web at:
www.hp.com/go/briosuppor
t