HP Color LaserJet Enterprise CP4020 HP Designjet 4020 and 4520 Printer Series - Page 179
An ink cartridge status message, A printhead status message, Missing, Very low, Empty, Reseat, Replace
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Ink system problems 3. Reinsert the printhead into the carriage and check the front panel message. 4. If the problem remains, try a new printhead. An ink cartridge status message These are the possible ink cartridge status messages: ● OK: the cartridge is working normally, with no known problems ● Missing: there is no cartridge present, or it is not properly connected to the printer ● Low: the ink level is low ● Very low: the ink level is very low ● Empty: the cartridge is empty ● Reseat: you are recommended to remove the cartridge and then reinsert it ● Replace: you are recommended to remove the cartridge and then reinsert it; if that fails, replace the cartridge with a new cartridge ● Altered: there is something unexpected about the cartridge's status-perhaps it has been refilled A printhead status message These are the possible printhead status messages: ● OK: the printhead is working normally, with no known problems ● Missing: there is no printhead present, or it is not properly installed in the printer ● Reseat: you are recommended to start the printhead removal process from the front panel (see Remove a printhead on page 92), but instead of removing the printhead, just press the Select key on the front panel ● Replace: you are recommended to remove the printhead and then reinsert it; if that fails, clean the electrical connections; if that fails, replace the printhead with a new printhead ● Remove: the printhead is not a suitable type for use in printing (for instance, a setup printhead) A printhead cleaner status message These are the possible printhead cleaner status messages: ● OK: the cleaner is working normally, with no known problems ● Missing: there is no cleaner present, or it is not properly installed in the printer ● Reseat cleaner: you are recommended to remove the cleaner and then reinsert it ● Wrong stall: the cleaner has been installed in the wrong place ● End of life: the cleaner has reached the end of its planned lifetime ● Not replaced with printhead: you have installed a new printhead without installing the new cleaner that came with it If a printhead cleaner needs to be removed or reseated, you must start the printhead replacement process (see Remove a printhead on page 92). Open the window when prompted to do so by the front ENWW An ink cartridge status message 169
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