12
How do I... (Image Diagnostics Print topics)
Print the Image Diagnostics Print
.....................................................................................................
118
Respond to the Image Diagnostics Print
..........................................................................................
118
Interpret Image Diagnostics part 1
...................................................................................................
118
Interpret Image Diagnostics part 2
...................................................................................................
119
Interpret Image Diagnostics part 3
...................................................................................................
121
If I still have a problem
.....................................................................................................................
122
13
How do I... (paper advance calibration topics)
Overview of the calibration process
.................................................................................................
125
The calibration process in detail
.......................................................................................................
126
After calibration
................................................................................................................................
128
14
The problem is... (paper topics)
The paper cannot be loaded successfully [4020]
.............................................................................
130
The paper cannot be loaded successfully [4520]
.............................................................................
131
A paper jam (paper stuck in the printer) [4020]
................................................................................
131
A paper jam (paper stuck in the printer) [4520]
................................................................................
133
A paper jam in drawer 2 [4520]
........................................................................................................
142
Prints do not stack properly in the bin
..............................................................................................
147
The printer uses a lot of paper to align the printheads
.....................................................................
147
The paper moves while the printer is in standby mode [4520]
.........................................................
147
The printer unloads or trims the paper after a long period of disuse [4520]
.....................................
148
The printer unloads the paper while switched off [4520]
..................................................................
148
The printer unloads the paper when switched on [4520]
..................................................................
148
15
The problem is... (print quality topics)
General advice
.................................................................................................................................
150
Banding (horizontal lines across the image)
....................................................................................
150
Lines are missing or thinner than expected
......................................................................................
151
Solid bands or lines printed over the image
.....................................................................................
151
Graininess
........................................................................................................................................
152
The paper is not flat
..........................................................................................................................
152
The print smudges when touched
....................................................................................................
152
Ink marks on the paper
.....................................................................................................................
153
A defect near the start of a print
.......................................................................................................
154
Lines are stepped
.............................................................................................................................
154
Lines are printed double or in wrong colors
.....................................................................................
154
Lines are discontinuous
....................................................................................................................
155
Lines are blurred (ink bleeds from lines)
..........................................................................................
155
Lines are slightly warped
..................................................................................................................
156
Color accuracy
.................................................................................................................................
156
PANTONE color accuracy
................................................................................................................
156
Color matching between different HP Designjets
.............................................................................
157
Improving gray neutrality
..................................................................................................................
159
vi
ENWW