HP ElitePad 1000 HP ElitePad 1000 G2 Maintenance and Service Guide - Page 105

Performing a system recovery, Using the Windows recovery tools, Search, File Explorer, Power - touch screen driver

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Performing a system recovery In case of system failure or instability, the computer provides the following tools to recover your files: ● Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Automatic Repair to fix problems that might prevent Windows from starting correctly. ● f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image. The image includes the Windows operating system and software programs installed at the factory. NOTE: If you are unable to boot (start up) your tablet and you cannot use the system repair media you previously created (select models only), contact support. Using the Windows recovery tools To recover information you previously backed up, see Windows Help and Support for steps on restoring files and folders. To recover your information using Automatic Repair, follow these steps: CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery. NOTE: An external keyboard, mouse, and external flash drive may be required to perform this procedure. 1. If possible, back up all personal files. 2. If possible, check for the presence of the Recovery Image partition and the Windows partition. Swipe from the right edge of the touch screen, tap Search, and then tap the search box. Type file, and then tap File Explorer. 3. If the Windows partition and the Recovery Image partition are listed, shut down the tablet. 4. To power on the tablet, press the Power button and Volume down button simultaneously. The Startup menu is displayed. 5. Select Troubleshoot, select Advanced Options, and then select Startup Repair. 6. Follow the on-screen instructions. NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in Windows Help and Support. Performing a system recovery 97

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Performing a system recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
●
Windows recovery tools: You can use Windows Backup and Restore to recover information you
have previously backed up. You can also use Windows Automatic Repair to fix problems that
might prevent Windows from starting correctly.
●
f11 recovery tools: You can use the
f11
recovery tools to recover your original hard drive image.
The image includes the Windows operating system and software programs installed at the factory.
NOTE:
If you are unable to boot (start up) your tablet and you cannot use the system repair media
you previously created (select models only), contact support.
Using the Windows recovery tools
To recover information you previously backed up, see Windows Help and Support for steps on
restoring files and folders.
To recover your information using Automatic Repair, follow these steps:
CAUTION:
Some Startup Repair options will completely erase and reformat the hard drive. All files
you have created and any software installed on the computer are permanently removed. When
reformatting is complete, the recovery process restores the operating system, as well as the drivers,
software, and utilities from the backup used for recovery.
NOTE:
An external keyboard, mouse, and external flash drive may be required to perform
this procedure.
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the Recovery Image partition and the Windows partition.
Swipe from the right edge of the touch screen, tap
Search
, and then tap the search box. Type
file
, and then tap
File Explorer
.
3.
If the Windows partition and the Recovery Image partition are listed, shut down the tablet.
4.
To power on the tablet, press the
Power
button and
Volume down
button simultaneously.
The Startup menu is displayed.
5.
Select
Troubleshoot
, select
Advanced Options
, and then select
Startup Repair
.
6.
Follow the on-screen instructions.
NOTE:
For additional information on recovering information using the Windows tools, perform a
search for these topics in Windows Help and Support.
Performing a system recovery
97