HP LD4730 User Guide - Page 68

Using Online Technical Support, Product support, Preparing to call technical support

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Using Online Technical Support For online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad multi-vendor knowledge base, monitoring and diagnostic tools, go to www.hp.com/support. Product support For additional information on using the display, go to http://www.hp.com/support. Select your country or region, select Troubleshooting, and then enter your model in the search window and click the Go button. NOTE: The user guide, reference material, and drivers are available at http://www.hp.com/support. If the information provided in the guide does not address your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can: ● Chat online with an HP technician NOTE: When support chat is not available in a particular language, it is available in English. ● Find support telephone numbers ● Locate an HP service center Preparing to call technical support If you cannot solve a problem using the troubleshooting tips in this section, you might need to call technical support. Contact your regional HP authorized service provider. Have the following information available when you call: ● Display model number ● Serial number for the display ● Purchase date on invoice ● Conditions under which the problem occurred ● Error messages received ● Hardware configuration ● Hardware and software you are using 62 Appendix A Troubleshooting

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Using Online Technical Support
For online access to technical support information, self-solve tools, online assistance, community forums
of IT experts, broad multi-vendor knowledge base, monitoring and diagnostic tools, go to
www.hp.com/
support
.
Product support
For additional information on using the display, go to
support
. Select your country
or region, select
Troubleshooting
, and then enter your model in the search window and click the
Go
button.
NOTE:
The user guide, reference material, and drivers are available at
support
.
If the information provided in the guide does not address your questions, you can contact support. For
U.S. support, go to
go/contactHP
. For worldwide support, go to
country/us/en/wwcontact_us.html
. Here you can:
●
Chat online with an HP technician
NOTE:
When support chat is not available in a particular language, it is available in English.
●
Find support telephone numbers
●
Locate an HP service center
Preparing to call technical support
If you cannot solve a problem using the troubleshooting tips in this section, you might need to call
technical support. Contact your regional HP authorized service provider. Have the following
information available when you call:
●
Display model number
●
Serial number for the display
●
Purchase date on invoice
●
Conditions under which the problem occurred
●
Error messages received
●
Hardware configuration
●
Hardware and software you are using
62
Appendix A
Troubleshooting