HP Vectra XU 6/XXX HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 85

If Your PC Has a, Software Problem, Networking Problem

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4 Troubleshooting Your PC and Using the Setup Program Solving Problems If Your PC Has a Software Problem Ì If you have forgotten your passwords, turn to page 85. Ì If you can't start the Setup program, turn to page 86. Ì If the date and time are incorrect, turn to page 86. If Your PC Has a Networking Problem Ì If your PC has a 10/100BT LAN adapter, use the network SETUP utility to troubleshoot your network adapter. Ì If your PC has a 10/100VG LAN adapter, use the HPVGSET utility to troubleshoot your network adapter. To learn if your PC has a BT LAN adapter or a VG LAN adapter, see "Connecting to a Network" on page 5, or see "Viewing the LAN Adapter Type" on page 93. The HPVGSET and SETUP utilities are provided on the "XU/VT Drivers and Documentation" CD-ROM and are described in the Network Administrator's Guide (also on the "XU/VT Drivers and Documentation" CD-ROM). If You Cannot Solve the Problem If you are unable to solve your problem after following the troubleshooting advice in this chapter, refer to chapter 6 HP Support and Information Services for information on getting help from your HP Reseller or from your nearest HP Customer Support Center. English 73

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English
73
4
Troubleshooting Your PC and Using the Setup Program
Solving Problems
If Your PC Has a
Software Problem
If you have forgotten your passwords, turn to page 85.
If you can’t start the Setup program, turn to page 86.
If the date and time are incorrect, turn to page 86.
If Your PC Has a
Networking Problem
If your PC has a 10/100BT LAN adapter, use the network
SETUP
utility to troubleshoot your network adapter.
If your PC has a 10/100VG LAN adapter, use the
HPVGSET
utility to
troubleshoot your network adapter.
To learn if your PC has a BT LAN adapter or a VG LAN adapter, see
“Connecting to a Network” on page 5, or see “Viewing the LAN
Adapter Type” on page 93.
The
HPVGSET
and
SETUP
utilities are provided on the “XU/VT
Drivers and Documentation” CD-ROM and are described in the
Network Administrator’s Guide
(also on the “XU/VT Drivers and
Documentation” CD-ROM).
If You Cannot Solve the Problem
If you are unable to solve your problem after following the
troubleshooting advice in this chapter, refer to chapter 6
HP Support
and Information Services
for information on getting help from your
HP Reseller or from your nearest HP Customer Support Center.