IBM 865741Y Handbook - Page 175

Troubleshooting

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Troubleshooting Troubleshooting You can use the troubleshooting charts in this section to find solutions to problems that have definite symptoms. Troubleshooting Charts Look for the symptom in the left column of the chart. Instructions and probable solutions to the problem are in the right column. If you have just added new software or a new option and your server is not working, do the following before using the troubleshooting charts: Remove the software or device that you just added. Run the diagnostic programs to determine if your server is running correctly. (See "Diagnostic Test Programs" on page 119 for a description of the diagnostic programs that come with your server.) Reinstall the new software or new device. Note: If you cannot find the problem in the troubleshooting charts, go to "Running the Diagnostic Test Programs" on page 124 to test the system. If you already have run the diagnostic programs, or if running the tests does not reveal the problem, have the system serviced. Chapter 5. Solving Problems 157

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Troubleshooting
Troubleshooting
You can use the troubleshooting charts in this section to find
solutions to problems that have definite symptoms.
Troubleshooting Charts
Look for the symptom in the left column of the chart.
Instructions
and probable solutions to the problem are in the right column.
If
you have just added new software or a new option and your server
is not working, do the following before using the troubleshooting
charts:
±
Remove the software or device that you just added.
±
Run the diagnostic programs to determine if your server is
running correctly.
(See “Diagnostic Test Programs” on page
119
for a description of the diagnostic programs that come with
your server.)
±
Reinstall the new software or new device.
Note:
If you cannot find the problem in the troubleshooting charts,
go to “Running the Diagnostic Test Programs” on page
124
to test the system.
If you already have run the diagnostic
programs, or if running the tests does not reveal the problem,
have the system serviced.
Chapter 5.
Solving Problems
157