IBM 865741Y Handbook - Page 190

Software Problems, Action

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Troubleshooting Software Problems Is your software program OK? Action To determine if problems are caused by the software, verify that: 1. Your system has the minimum memory requirements needed to use the software. Refer to the information that comes with the software to verify memory requirements. Note: If you have just installed an adapter or memory, you might have a memory address conflict. 2. The software is designed to operate on your system. 3. Other software works on your system. 4. The software that you are using works on another system. If you received any error messages when using the software program, refer to the information that comes with the software for a description of the messages and solutions to the problem. If the items above are correct and the problem remains, contact your place of purchase or service technician for help. 172 Netfinity 3500 User's Handbook

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Troubleshooting
Software Problems
Action
Is your software
program OK?
To determine if problems are caused by the software,
verify that:
1.
Your system has the minimum memory
requirements needed to use the software.
Refer to
the information that comes with the software to
verify memory requirements.
Note:
If you have just installed an adapter or
memory, you might have a memory address
conflict.
2.
The software is designed to operate on your
system.
3.
Other software works on your system.
4.
The software that you are using works on another
system.
If you received any error messages when using the
software program, refer to the information that comes
with the software for a description of the messages and
solutions to the problem.
If the items above are correct and the problem remains,
contact your place of purchase or service technician for
help.
172
Netfinity 3500 User's Handbook