IBM 865741Y Handbook - Page 188

Universal Serial Bus, USB Port Problems, Action, Printer Problems

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Page 188 highlights

Troubleshooting Universal Serial Bus (USB) Port Problems A serial device does not work. Action Verify that the serial port is enabled and is assigned a unique address. If the items above are correct, have the system serviced. Printer Problems The printer does not work. Action Verify that: 1. The printer is turned on and is online. 2. The printer signal cable is connected to the correct parallel, serial, or USB port on the system. For the location of the parallel, serial, and USB ports, see "Input/Output Connectors" on page 10. Note: Non-IBM printer cables might cause unpredictable problems. 3. You have assigned the printer port correctly in your operating system or application program. 4. You have assigned the printer port correctly using the Configuration/Setup Utility program. For information on using the Configuration/Setup Utility program, see "Using the Configuration/Setup Utility Program" on page 28. If the items above are correct and the printer still does not work, run the tests described in the documentation that comes with your printer. If the tests show that the printer is OK, have the system serviced. 170 Netfinity 3500 User's Handbook

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Troubleshooting
Universal Serial Bus
(USB) Port Problems
Action
A serial device does not
work.
Verify that the serial port is enabled and is assigned a
unique address.
If the items above are correct, have the system serviced.
Printer Problems
Action
The printer does not
work.
Verify that:
1.
The printer is turned on and is online.
2.
The printer signal cable is connected to the correct
parallel, serial, or USB port on the system.
For the
location of the parallel, serial, and USB ports, see
“Input/Output Connectors” on page
10.
Note:
Non-IBM printer cables might cause
unpredictable problems.
3.
You have assigned the printer port correctly in
your operating system or application program.
4.
You have assigned the printer port correctly using
the Configuration/Setup Utility program.
For
information on using the Configuration/Setup
Utility program, see “Using the
Configuration/Setup Utility Program” on page
28.
If the items above are correct and the printer still does
not work, run the tests described in the documentation
that comes with your printer.
If the tests show that the
printer is OK, have the system serviced.
170
Netfinity 3500 User's Handbook